I reserved 2 rooms at Bulwar for a week. This is our 3rd time staying at this hotel and the hotel has not kept up with changing times.
The hotel only has a central AC unit (no AC control in rooms), it is not effective in cooling the rooms on summer days. The window handles have been removed, opening the window to air out the rooms was not an option. It was very stuffy. After a while of speaking with the front desk, they offered a mini fan (smaller than my hand), which was better than nothing. However, it was not substantial to deal with the heat/ size of the room. One of the two rooms also had a plumbing issue. The toilet flushed only very hot water.
The rooms only had 1 available plug to use by a desk. No plugs for use by the night tables. There was some plug connected to the hair dryer in the bathroom with what appeared to be a standard 2-hole EUR outlet and 2-hole CAN outlet. When trying to plug both of these types of plugs into the outlets, they did not fit. These bathroom plugs were unusable.
The evening bar staff was very kind and provided attentive service. The day bar staff was very unorganized. We waited over 25 min for 2 bottles of water. When approaching the bar again to check on our order, only then did they proceed to complete the order.
When checking out of the hotel, the front desk insisted they were unable to produce a business receipt. I was quite frustrated by this point because I have never had issues with receiving this at prior hotels.
