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Diamond Hotel

2.0-stjernet overnatningssted
Hotel med en døgnåben reception i Torquay

Vælg datoer for at se priser

Anmeldelser

6,4 ud af 10.

Populære faciliteter

  • Gratis Wi-Fi
  • Mulighed for parkering
  • Døgnåben reception

Om området

Kort
27 Croft Road, Torquay, England, TQ2 5UD

Sådan kommer du rundt

  • Torquay Station - 14 min. gang
  • Exeter (EXT-Exeter Intl.) - 43 min. kørsel

Om overnatningsstedet

Diamond Hotel

Hotel i Torquay City Centre
Diamond Hotel tilbyder gratis kontinental morgenmad m.m. Hold forbindelsen med gratis Wi-Fi på fællesarealer.
Andre fordele hos dette hotel inkluderer:
  • Selvstændig parkering, en døgnåben reception og en flersproget medarbejderstab
  • Røgfrie områder

Lignende overnatningssteder

Reception
The Trecarn Hotel
  • Gratis Wi-Fi
  • Restaurant
  • Morgenmad tilbydes
  • Forretningstjenester
6.6 ud af 10, 777 anmeldelser
The Trecarn Hotel

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Parkering på stedet (tillægsgebyr)
  • Begrænset selvstændig parkering på stedet

Bekvemmeligheder

  • Døgnåben reception

Gæstefaciliteter

  • Flersproget medarbejderstab
  • Rengøring (én gang om ugen)

Hjælp til personer med et handicap

  • Ingen elevator

Andet

  • Røgfrit overnatningssted

Politikker

Indtjekning

Indtjekning fra kl. 15.00 til kl. 22.00
Tidlig indtjekning afhænger af tilgængelighed
Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 10.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Godt at vide

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort
Dette overnatningssted rengøres professionelt
Hvis du afbestiller din reservation, er dette underlagt overnatningsstedets afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer
Det er en politik på overnatningsstedet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt)

Overnatningsstedet er også kendt under navnet/-ene

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Ofte stillede spørgsmål

Er Diamond Hotel et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Diamond Hotel?

Der tilbydes selvstændig parkering mod et gebyr.

Hvornår er indtjekning på Diamond Hotel?

Indtjekning fra kl. 15.00 til kl. 22.00.

Hvornår er udtjekning på Diamond Hotel?

Udtjekning er kl. 10.00.

Hvor ligger Diamond Hotel?

Dette hotel ligger i Torquay City Centre, kun 10 minutters gang fra Torquay, Torquay Marina og Princess Theatre. Derudover ligger Torre Abbey Sands og Torre Abbey 15 minutter derfra. Du kan desuden gå til Torquay Station på 14 minutter og Torre Station på 16 minutter.

Anmeldelser

Anmeldelser af Diamond Hotel

6,4

6,8

Rengøring

8,4

Området

7,4

Service og personale

4,4

Miljøvenligt

5,6

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 63 af i alt 313 anmeldelser
Bedømmelse på 8 − Udmærket. 94 af i alt 313 anmeldelser
Bedømmelse på 6 − Okay. 51 af i alt 313 anmeldelser
Bedømmelse på 4 − Dårligt. 42 af i alt 313 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 63 af i alt 313 anmeldelser

Anmeldelser

4/10 Dårligt

Morten

Havde boet på hotellet for 8 år siden, hvor det var super. men siden ser det ud som det er gået ned ad bakke. der var manglende rengøring selvom der var daglig rengøring med i prisen. varme apparat var utæt, så lidt vand på gulvtæppet. det kunne tage op til 5 min før der var varmt vand. generelt ikke meget service . ikke et sted jeg vil komme igen
Overnattede 3 nætter i september 2018

2/10 Forfærdeligt

Rob

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Overnattede 2 nætter i oktober 2025

10/10 Fremragende

Mark

Overnattede 2 nætter i september 2025

2/10 Forfærdeligt

Aleksandra

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Overnattede 2 nætter i september 2025

4/10 Dårligt

Paul

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Overnattede 2 nætter i oktober 2025

10/10 Fremragende

Fidelis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2025

2/10 Forfærdeligt

AnnMarie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Overnattede 11 nætter i september 2025

2/10 Forfærdeligt

Donna

Rejste med partner
Horrible
Overnattede 1 nat i oktober 2025

6/10 Okay

Tammy

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

Not the best by any means

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Overnattede 1 nat i september 2025

6/10 Okay

Quoc Hung

Overnattede 1 nat i september 2025

2/10 Forfærdeligt

Stella

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Overnattede 1 nat i september 2025

2/10 Forfærdeligt

Sarah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Overnattede 3 nætter i september 2025

2/10 Forfærdeligt

Loyston

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2025

6/10 Okay

Judy

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2025

2/10 Forfærdeligt

Hooi

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Overnattede 3 nætter i september 2025

8/10 Udmærket

Robert, Edmonton

Rejste med partner
Synes godt om: Rengøring, service og personale
Required a lot of up and down climbing to get around
Overnattede 4 nætter i september 2025

2/10 Forfærdeligt

Charlie

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Overnattede 1 nat i september 2025

4/10 Dårligt

Hari

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2025

4/10 Dårligt

Lewis

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Overnattede 2 nætter i august 2025

8/10 Udmærket

sukhwinder

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Excellent service by Hotel Staff
Overnattede 1 nat i august 2025

2/10 Forfærdeligt

Samantha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Overnattede 3 nætter i august 2025

4/10 Dårligt

Ronald

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Overnattede 2 nætter i august 2025

6/10 Okay

Sam

Synes ikke om: Rengøring
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Overnattede 2 nætter i august 2025

2/10 Forfærdeligt

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Overnattede 2 nætter i august 2025

4/10 Dårligt

Heather

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Overnattede 2 nætter i august 2025