Hoteller nær Tim Hortons Iceplex

"The pool is truly disguising. I saw people look at it once and walk away. Very very loud hotel at all hours of the day, I was even advised by the front desk staff to not expect to sleep past 10AM ever at this hotel, even weekends, due to the constant noise, mostly from their own staff"

"Beautiful location around a courtyard, we could hear and see the birds, and no traffic noise from the highway. What I would have liked to see is a full length mirror in the room so that the others in a party can get ready without three people trying to use the mirror at the bathroom counter, that area is just too congested."

"Staff were helpful and friendly."

"This property is very centrally located and close to stores, restaurants and the airport. The breakfast could be improved since it was not very plentiful and items had run out before 8:00 am."

"Carpet was wet room smelled like mold breakfast was good"

"Stayed 1 night. Arrived around d midnight for check in. Front desk gal was exceptional. Greeted everyone with a smile. Very efficient and sociable. Breakfast was great. Only recommendation would be to inspect and clean air conditioner. It was full of dust which was caked on inside where air blows out into room."

"This hotel looks very nice when you first arrive. But a closer look shows big issues. The air conditioner was not working in the main lobby so there were large fans everywhere. The hotel had no towels. None at the pool and no towels in the room. We requested them and they brought us hand towels, so we had to dry off with them. The room looks nice at first, but another closer look showed that it wasn’t too clean (a wet spot on the floor wiped it up and the towel was dirty brown) and the bathroom...

"Our room was clean and the staff was very friendly. The room was in poor condition, we had water leaking under the sink. Lots of long term residents and yelling/fighting overnight. Made us uncomfortable."

"Don’t stay here. Our check in took over 20 minutes because they messed up the reservation payment, room was very dirty, tv didn’t work, room only had 2 small towels that were more like dish rags, bathroom toilet was discussing, no coffee or cups in the room, other than that it was great."

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"Very clean. Great breakfast. Will stay again"

"Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed."

"The lobby and rooms had an update cute appearance. Underneath this is a 1960s motel that had a minor facelift. The rooms are tiny, small sink in room with a separate toilet and shower- this area is so small you can barely fit to get into shower. We were there for four days and received no housekeeping- asked several times each day. Staff made fun of my requests out loud saying I was demanding and annoying. Mini fridge is filled to the brim with mini bar items- you need to unload all items to use...

"We rated our stay as Okay only because the room seemed unusually small for Hampton, with my wife commenting she felt almost claustrophobic. Our only other issue was that there was no mobile phone signal within our room. Very odd! Tested our phones in the lobby, hallway and directly outside our room door, and had signal. Soon as we were in our room, nothing. It was a little disconcerting, especially because we were in town with multiple family members and not able to communicate from within our...