Hoteller nær Marketplace Mall

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient."

"breakfast has enough variate. the food was available until the end "

"Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing."

"Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful."

"Very nice, clean and helpful staff."

"The staff was very nice and helpful. Very friendly people. The outlets in my room didn’t work, except by the sink and by the bed. The outlet in those lamps did not work at all. Also, the microwave in the coffee maker were not plugged in when I looked to see if there was an outlet near them now that coffee maker and microwave was on display like if it was Walmart because I couldn’t use them. However, I move the microwave and plugged it in to the outlet by the bed that was in the wall. Breakfast...

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"One of the very best hotels I’ve ever stayed at. The place itself was beautiful, the atriums really set the peaceful vibe. The indoor pool was the real reason we picked this place and it did not disappoint! The staff was beyond welcoming and helpful. This will be our pick every time in Rochester!"

"Enjoyed our stay. Great location to activities "

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"Room smells of smoke very bad. Black hair all over bathroom"

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"clean room. floor VERY creaky..sink in bathroom had very loose taps"

"Ty"

"Yes "

"The property is very nice but very large and confusing as to how to find the registration desk after finding the only parking at the opposite end outside. The staff is nice. There are no “extras” such as water, treats, or complimentary continental breakfast. The toiletries provided are minimal, opting for a single container of “conditioning shampoo” rather than shampoo and conditioner separately and not a bottle of lotion anywhere."

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."