Hoteller nær The Window

"Need more comfortable beds"

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"H"

"Their breakfast was stale. The important thing is they saved my card information and went back and charged us extra $100.00 on my card after had alreay paid our bill in full when we checked in on July 9,2026 . We also left early morning around 1 am, and our check time wasnot til 11 am on Sunday July 12,2026. We return home that same day 12 noon on July 12,2026. Checked our bank account on that day we return, and nothing was showing ,I checked on Wed. morning to my surprise they had charged...

"Room was clean, shower door sounded like it could fall off when pulled shut. Had to wait for bath towels Staff was friendly!"

"The bathroom obviously wasn't cleaned. Their was poop on the floor in 2 areas as well as pubic hair in the bathtub. Very disappointed. I have a video. Not sure it's going to let me share."

"The carpets need to be cleaned or replaced in the room."

"The room was incredibly dusty. The sheets didn't feel fresh; there was a lot of hair on them. The floor was dirty—the amount of dust in that room was shocking."

"bathroom vanity full of ants"

"Nice an clean"

"The staff were so friendly, but the bathtub had rust stains"

"The only thing that was a minor inconvenience was the ac it only mildly cooled the room stayed at 78 degrees . But it was tolerable and I will definitely stay there again"

"The stay was average overall. The hotel was reasonably priced, but the cleanliness could have been improved as the property felt a bit worn and not as clean as expected. The staff was friendly enough, but the service was nothing exceptional. For the price, it was an acceptable stay. I got suckered in by the 8/10 rating. Don't agree with those numbers."