Hoteller nær The Station

"Having to purchase breakfast."

"Breakfast was very good and a good choice. Staff very helpful and friendly. Disappointed with wifi unable to get it in our room. "

"This is a very good option for staying just outside richmond at a very good price. The staff were excellent and extremely friendly and the food and service lovely. Would recommend and lovely view of richmond and surrounding area. Thanks team. Love louise claire and the dogs"

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"Great location, very clean and the washer dryer being available was fantastic "

"What a great place this is, full of character warm and friendly atmosphere and the staff were great. It was always busy with people eating and the food we had on both evening's was very good and the waiting staff excellent, we had breakfast both morning's which again was very good the only down side was there was no fresh fruit available in the breakfast room ( we didn't inquire if this was an option though ) the pub is ideally located for everything and there is parking available but on a first...

"clean tidy well kept room food was very good staff polite well mannered made to feel welcome i would stay there again "

"Very good Very friendly people "

"We had a lovely stay here and the host - Dan is very welcoming and jolly. "

"A really good location to stop overnight and very happy with the room. Breakfast was delivered in a hamper box outside our room and was rather disappointing. No egg/cold meats option. The main option was oats with fruit. We ordered with banana and strawberry. Tiny amount of strawberry and the banana slices were dried and chewy. But the evening meal was good honest pub grub."

"We really enjoyed our stay - the room was clean and warm."

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"Friendly staff ,great food and convenient location."

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"We were hesitant to book over a weekend but were assured by the 11pm closing time that it wouldn't be too much of an issue; that wasn't the case. When we checked into the 'cosy country pub' we soon learned that the closing times listed online were not correct. We were told we were to pay when we check out, and were shown up to our room. At first the room seemed fine, if a little warm. First problem, the window didn't open. There was an inner double glazed unit which did open, but an outer sash...