Hoteller nær Richmond Falls

"Dirty and horrible"

"This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight."

"Very good Very friendly people "

"Did not have a refrigerator as was advertised. Breakfast was nice. Hamburger was nice. The seabass was very tiny. Carpet in the room was clean. The manager of the restaurant was very helpful. Very convenient hotel right off the highway. Had hard to find elevators, free parking, and A/C."

"We really enjoyed our stay - the room was clean and warm."

"Very good hotel, highly recommended."

"Middleham is a beautiful place to stay and to enjoy walking and a bit of wild swimming. The place oozes character. Richard III boasts age and character, so don’t stay here if you want modern. No breakfast included which we hadn’t checked, but there is a lovely tearoom but 2minutes walk away, racing stables close by so plenty of thoroughbreds trotting through the centre. I found the place delightful."

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"We were in the annex but did not enjoy this area the room is very basic and the heating did not work we have had better appointed rooms in less expensive hotels .the front of the hotel is in good decorative order but if you have a walk round the castle there are areas which are in a poor state of repair,when we walked around the grounds we were disappointed to note a lot of dog poo had just been left lying about this is something the care taker should be aware off . Breakfast was ok but the...

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"What a lovely little spot, we really enjoyed our time here, it had everything we needed and our dog absolutely loved it! Very clean, had all the essentials and had a pub close enough to wander down to. "

"Pleasant stay. Breakfast could be better"

"The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Avoid room 11! No Wi-Fi or phone signal whatsoever"