Hoteller nær The Heritage Centre

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Alan and Jenny. Beautiful backyard in the English country side close to Stratford and Shakespeare."

"Great pub/restaurant, decor and food. Rooms were basic but comfortable for one night stay"

"Lovely clean room, included fridge, ironing board, iron as well as the usual things you'd expect like tea/coffee facilities, desk, TV, toiletries, hair dryer. Comfy bed. I'd recommend to stay here but if you're a light sleeper you may need ear plugs as occasional traffic can be heard. Excellent breakfast choice, cooked breakfast made fresh to order. Would definitely stay here again "

"Great for a one night stay or even more, only criticism the intermittent WiFi "

"We had a ground floor room with patio which was perfect for our dog. First day our room had not been serviced, but next 2 days it was all fine. We ate in the restaurant onthe first afternoon which was very good. Service was excellent as well. Very good breakfast. Nice & close to Stratford on Avon."

"Wish they carried regular Coke instead of only diet and Coke Free. Staff were friendly. Comfortable bed, nice shower wasn't too small, very clean."

"Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner."

"Room was amazing. Huge space, comfy bed, lovely bath and shower. Nespresso machine was a nice touch"

"I did not take a shower, it was too small ( and Im not big ) it was dirt all hover, hovering was not at part of normal cleaning."

"Great location, clean room with all the amenities needed."

"Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money."

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Good room - clean, smart, welcoming reception, excellent shower Great location Parking on site "

"fint og hyggeligt sted... sødt personale... slidt og mangler vedligeholdelse, toilet defekt, brugser defekt nat bord defekt.. dårlig rengøring.. "