Hoteller nær The Golf Village

"AC in room major inop. Was hot in there "

"The lobby is beautiful. The front desk staff was wonderful, helpful and nice. Easy location around alot of shopping and restaurants. The issues I had was the bed. I do believe are old. I couldnt get comfortable to sleep. I woke up with my hips hurting so bad I was in tears. I slept on the couch the rest of my stay. The breakfast host/cook maybe was rude. He watched everything you did and would tell you as soon as you opened the lid to get something to close it fast. I also over heard a...

"Property is older.Update to begin in May.Was disappointed no room safe. No Continental breakfast, just coffee and fruit.Extra charge for other items, although reasonable."

"The staff was very nice didn’t like the breakfast just felt it could have been better prepared for the money I spent "

"This is a great hotel…close to the airport, restaurants & stores. They also have great breakfast in the morning. The only issue right now is they are doing some renovations, so you hear drilling & some banging but it’s only until 6pm. I would recommend this hotel."

"no ice machine "

"HORRIBLE NIGHT. DO NOT STAY HERE. Got NO rest as the room next-door was making noise until 4 am. Tried to call the front desk and no one answered, both from the room phone and personal phone. Went downstairs at almost 1:30 in the morning to speak to the desk attendant, who was incredibly dismissive and seemed inconvenienced to have to address the situation. He said there were no rooms available, and there was nothing he could do. Next morning, we spoke to an attendant who offered a refund. She...

"The staff was amazing!! There are not enough dishes for all the rooms. I chose this hotel to stay with my children because of the kitchen but did not have anything, even a cup, in the room for two days. The staff did what they could to provide items, but it was challenging to provide for my two children as hoped. "

"Staff was excellent and very knowledgeable and helpful "

"Courteous, efficient staff. Decently stocked kitchen with pots pans plates bowls utensils stove microwave and refrigerator."

"The AC Hotel Charlotte Ballantyne was all that I imagined from the internet photos. The staff was attentive and warm with an inviting attitude for all guests. The accommodations were perfect for a girl's getaway. And the Hesta rooftop bar and lounge offered the perfect ambiance for drinks while winding down with other guests. "

"the pool is not heated as stated in the information"

"Great hotel and location!"

"This hotel was by far the best hotel I have EVER been to! We travel all the time for sporting events etc. others don’t even compare!"

"Stayed here on a roadtrip & so got to the hotel close to midnight. Staff at the front desk were incredibly friendly for the time of night which was much appreciated! As for the room it was modern & seemed very clean. Then, before leaving, the coffee in the lobby was some of the best coffee I’ve had at a hotel of this variety. All in all I was happily surprised by the quality of everything during my stay & would happily stay again."

"The first room wasn’t clean. There were bodily fluids in the bathroom, and on the wall. We were relocated to another room. After using the onsite laundry facility the washer wasn’t working correctly and soaked our clothing. All I could do was hang dry them. The manager offered a dry cleaning service on the house. The dry cleaners lost our clothes. The clothes that were dry cleaned were located at another hotel. A pair of $130 pants for work are still missing. Not a dime of our stay was...

"Nice clean hotel."

"Nice and clean hotel friendly check inn"