Hoteller nær The Den Theatre

"The manager Jose took care of everything we needed including a very good Continental Breakfast!"

"Superb breakfast and very friendly staff. Great place to stay!"

"A fantastic stay yet again. I have stayed here the last few years while attending a conference. All the staff were great and amazing selection of food for breakfast and for late night snacks. I will be back again next year"

"It’s a nice hotel in a good area. Nice rooftop too."

"Staff were great! Nice building, definitely will come back the next time I’m in town! Walkable area close to restaurants."

"Great place, just as described in the posting. Biggest pro is the area. Also, the rooms are nice and bright, breakfast was fine and the staff is super friendly and helpful. Yes, you can hear the train that runs by close to the hotel. But come on, it is a big city. If you don't like a bit of noise, then go to the country side. The train did not disturb my sleep at any time."

"Room was clean, spacious, and updated. Breakfast was amazing with a wide variety including gluten free options and take away boxes available. Didn't use the bar but plenty of options there, with a huge seating area and a 3rd floor outdoor deck. Downsides: we were very fortunate to find a streetside overnight parking spot, which was free because it was a Sunday night. Otherwise, the only option was valet parking at $72/night; we don't stay in downtown Chicago often so not sure if this is a...

"this is no a hotel and the amenities are bare bones. No maid service, the TV was worthless with endless buffering to make it unwatchable, the shower head was broken, etc. On the good side, it's a great location, beautiful views, nice vibe around the property, large unit with two beds, and great gym area."

"They Claus to have breakfast but is only bisquits with coffee and fruit. You Can beverages from the reception but First Two days only water"

"The live in staff needs some extreme customer service in in a personal interaction training. There is a tall white guy that lives on site and he is extremely disrespectful, and need towards the guest. We asked customer spend hours money in the hopes that experience would be a great one. And I’m also hoping that it’s not about my race for the reason this man decided to be very rude and ignorant towards me this morning."

"Needs updated"

"For a low-cost, shared bathroom experience, it was excellent, very clean with CTA stations nearby. Also number 65 bus takes you to Navy Pier, very convenient. I recommend Grand House for location and low cost stay."

"We love the Peninsula in general but this time the concierge failed BIG TIME. Being from Europe and happen to be in the US in the 4th of July , we asked for a restaurant/ vennue where ofc we would be able to see fireworks.. we where booked at a restaurant where not one single piece of firework was visible throughout the whole night . This was the ONLY criteria for the conceirce to take care of and it was a TOTAL failure.. had we had a good dinner that could have made up for some of the failure...

"Thank you ! Appreciated . Really liked the service"