Spahoteller i Thailandbugten

"We stayed here for six days as a family of four, and the experience was extremely disappointing from start to finish. The room did not match what we had booked. It consisted of one king-size bed and an unfolded sofa bed that was clearly not suitable for two people. We were only able to manage because one child could sleep in the king-size bed with us — otherwise it would not have worked at all. The internet was by far the biggest issue. Wi-Fi was almost unusable throughout our stay, making both the TV and any work-related tasks impossible. We complained multiple times and were repeatedly promised a fix, but nothing was ever properly resolved. When we had 2 days to go, they offered us to relocate to another Room, but we didnt have the confidience in them that this would make it better. The food was also far below expectations and absolutely not at the level you would expect from a five-star hotel. Overall, this hotel does not live up to its advertised standard. Poor room setup, unreliable internet, broken promises, and disappointing food. We would not return and cannot recommend it, especially for families. "

"Værelset er høj klasse. Morgenmad høj klasse. Infrastruktur på hotel høj klasse. Personale høj klasse."

"Chaotic hotel, staff were sweet but orders were mixed up, forgotten etc. So many mistakes which is unacceptable if you claim to be a five-star hotel. Also the hotel, outside of rooms was very unclean - hallways had never seen a broom or vacuum cleaner. Subpar gym and completely useless wifi. On the positive side, food was good and the rooms were great value for money."

"Alt perfekt og fantastisk service minded personale. "

"Vi havde kun en overnatning, inden vi skulle flyve hjem. Men det var en lækker privat pool, som var renset ved ankomst. Personalet var søde og hjælpsomme og satte kufferten ned på værelset, så vi ikke skulle tænke på det, når vi reelt først kunne checke ind kl 14 (vi var der halvanden time før pga. Båd fra koh tao). Blev bragt og hentet fra værelset med golfvogn. Morgenbuffet helt fin. Det eneste var, at vi ikke rigtig fik informationer ved ankomst om stedet, og hvor de forskellige ting befandt sig på området."