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Anmeldelser af Hard Rock Hotel Tenerife

5 out of 5
Hard Rock Hotel Tenerife
Avenida Adeje, 300, Adeje

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 673 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 216 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 60 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Henrik Mørk

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det skønneste sted på Tenerife
Overnattede 7 nætter i januar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 10. feb. 2024
Thank you very much for your amazing review, we are glad to know that you had an memorable stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 Udmærket

Kenneth

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2023
Svar fra Dayana Daza. Customer Care HRHT. den 25. dec. 2023
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

8/10 Udmærket

Farshid

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Selve hotellet var fantastisk med masse af faciliteter men information til gæster var generelt. For dårlig. Vi har opholdt os, i Hard Rock Hotel værelse nr. 20717 på Tenerife fra Tirs. d. 21/11-23. Siden fre. d. 24/11-23 har vi konstant manglet vand mens vi var i bad, toilet og ved vask generelt. Vi har kontaktet receptionen og det eneste de siger er at de beklager over situationen. Så der hele tiden on/off er vand. Vi synes det er lang under kritikken. For det første de ikke informere os når de lukker for vandet og for det andet er vi mega træt og sur over når man er i bad med sæbe og shampoo over hele kroppen hvor man pludselig ikke kan vaske sig ren. Vi har betalt så mange penge for dette ophold, så fungere det ikke optimalt. Med den garanti som man får ved bestilling af denne hotel med højeste stjerner og anbefalinger, synes vi ikke at det her været funktionelt,
Overnattede 7 nætter i november 2023
Svar fra Jason Álvarez, Guest Relations Manager HRHT den 30. nov. 2023
Dear Farshid,We are sorry again for any inconvenience caused during your holiday. The reality is that during your stay, we suffered intermittent water cuts due to a problem with the supplier outside the hotel. As you mentioned, this hotel is of the highest category and something like this is not common for us either. We are very sorry for your experience and kindly ask you to contact us if you wish to enjoy the hotel again and we assure you that we will do our best to restore your confidence in us.Kindest regards,

10/10 Fremragende

Mia Mørk

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2023
Svar fra Jason Álvarez, Guest Relations Manager HRHT den 30. nov. 2023
Thanks Mia for your awesome review!!!Regards,

10/10 Fremragende

Henrik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb experience
Fantastic stay. Great atmosphere, fantastic food and superb service
Overnattede 7 nætter i februar 2023
Svar fra Guillermo Cama. Customer Care HRHT den 24. feb. 2023
Thank you, Henrik, for your awesome review, cannot be happier to read that everything was above expected during your visit to Hard Rock Hotel Tenerife. Do not hesitate to come back, you will be more than welcome to join us for another Rock Star experience. Kindest Regards.

10/10 Fremragende

Ssm

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Duftende hotel
Fantastisk oplevelse... det SKAL bare prøves!
Overnattede 3 nætter i januar 2023
Svar fra Guillermo Cama. Customer Care HRHT den 2. feb. 2023
Thank you for your nice review and 10 out of 10 rating. Hope to see you again very soon at HRHT.

10/10 Fremragende

Line

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Fantastisk ophold. Virkelig god service, dejlige pools, lækkert værelse, lækker morgenmad/andet mad! Alt var godt!
Overnattede 2 nætter i marts 2022
Svar fra Guillermo Cama. Customer Care HRHT. den 14. mar. 2022
Mange tak for din bedømmelse og feedback! Vi er glade for at høre, at du har nydt vores hotel, og vi håber at se dig igen snart på Hard Rock Hotel Tenerife! Med venlig hilsen Guillermo Cama Customer Care HRHT

10/10 Fremragende

Marcel Berg

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2019
Svar fra Annie M. den 28. okt. 2019
Thank you for such a great review Marcel. We hope to have back again soon Rocking regards Annie M. Customer Care HRHT

10/10 Fremragende

Kristian

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tak for et godt ophold.
Vi, vores familie bestående af mor, far og søn på 1 år - tog 5 nætter på Hard Rock Tenerife med det formål at slappe helt af. Til dette formål dannede hotellet de optimale rammer, der er gode faciliteter, sødt personale og gode restauranter. Vi var på hotellet 24/7 og manglede på intet tidspunkt noget, vi var alle glade og tilfredse. Vil fremhæve følgende positive ting: Personalet og service generelt Værelset - herunder god seng Maden Kids club, godt personale (2 timers pasning dagligt) Gode legepladser og god børne pool Manglede følgende: Skygge på dele af børne poolen En "Quiet zone" til klapvognen ved eller omkring børne poolen. Det er i min optik et rigtig 5 stjernet hotel og bestemt pengene værd. Både godt til børnefamilier og par/venner m.v. Vi kommer igen før eller siden.
Overnattede 5 nætter i marts 2019
Svar fra Customer Care den 11. apr. 2019
Thank you for sharing such an amazing review of our hotel Kristian. It is a pleasure for us to read you and your family had a great time at our hotel and our team offered you an exceptional service. We are pleased to know your little one enjoyed the time at our kids club. We hope to welcome you back soon! kind regards Regina G Customer Care HRHT

8/10 Udmærket

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2019
Svar fra Customer Care den 26. feb. 2019
Dear Anette, Your great review is our best motivation! We hope to have you back at Hard Rock Hotel Tenerife very soon! Best rocking regards, Regina G Customer Care HRHT

10/10 Fremragende

Karin Aaby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotelophold
Rigtig flot hotel og spaområde
Overnattede 1 nat i februar 2019
Svar fra Customer Care den 17. feb. 2019
Dear Karin, Your great review is our best motivation! We hope to have you back at Hard Rock Hotel Tenerife very soon! Best rocking regards, Regina G Customer Care HRHT

10/10 Fremragende

Gillian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic stay — wonderful facilities and excellent staff
Overnattede 4 nætter i maj 2024
Svar fra Omar D den 21. maj 2024
Dear Gillian,Thank you very much for your kind review, we are looking forward to meeting you again here soon!Kind regards

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed at the Hard Rock Hotel for the first time in May. Absolutely stunning resort and the staff go above and beyond to make your stay a memorable one. Highly recommended.
Overnattede 7 nætter i maj 2024
Svar fra Omar D den 21. maj 2024
Dear Stephen, Thank you for your amazing review! We are looking forward to meeting you again soon!

10/10 Fremragende

mark, Bristol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Felt like a hard rock should
Overnattede 5 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. maj 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The music. Plenty of room and lots of sun beds. Also the food was excellent. 👍👍
Overnattede 7 nætter i maj 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. maj 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 Udmærket

Torsten Urs

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne Zimmer. Mehrere Pools mit gutem Service, gutes Gym, frühstück ist super, das Essen abends (Buffet) bzw Essen in den hauseigenen Restaurants ist ok, aber eigentlich das Geld nicht wert.
Overnattede 6 nætter i april 2024
Svar fra Omar D den 13. maj 2024
Dear Torsten, Thank you for your review, we are looking forward to meeting you here soon.

10/10 Fremragende

Lydia

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience, different pool areas to choose from and all the staff are really lovely and helpful
Overnattede 7 nætter i april 2024
Svar fra Omar D den 5. maj 2024
Hi Lydia!Thank you for you lovely review!We are looking forward to seeing you again soon!

10/10 Fremragende

Jonathan Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent. Easy to get reservations and make additional bookings / amendments. Jessi in the rock shop was superb!!!
Overnattede 5 nætter i april 2024
Svar fra Omar D den 4. maj 2024
Dear Jonathan, Thank you for your lovely review! We are looking forward to meeting you here soon

8/10 Udmærket

Chiara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stanze pulite. Ristoranti buoni. Colazione ottima
Overnattede 5 nætter i april 2024
Svar fra Omar D den 2. maj 2024
Dear Chiara, Thank you for your review! See you soon at Hard Rock Hotel Tenerife

6/10 Okay

magdalena

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
All-inclusive what a joke Make sure read all the fine prints
Overnattede 6 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. apr. 2024
Dear magdalena,Thank you for sharing your feedback with us. We apologize if our all-inclusive package did not meet your expectations. We appreciate your insights and will consider them for future improvements. We hope you will consider staying with us again in the future.Best regards.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sometimes the music is too loud 😉 by the pool which slightly spoils the peace - I wonder if there can be an hour a day with peaceful, quieter music. My only serious complaint is the huge amounts of air freshener that seems to be pumped out in many areas. Is that necessary by the sea? Fresh air smells are better.
Overnattede 7 nætter i april 2024
Svar fra Omar D den 28. apr. 2024
Hi Sarah!Thank you for your feedback and we are happy to see you have had a lovely stay here, we take notes of your feedback in regards to the freshener, when we refill the scents it may be stronger than regular!

10/10 Fremragende

Phyllis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel!
Overnattede 5 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 25. apr. 2024
Dear Phyllis,Thank you for your review, we are happy to know that you had a memorable stay with us. Looking forward to welcoming you again at Hard Rock Hotel Tenerife! Best Regards.

8/10 Udmærket

Carmen Milady, Bronx

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food from the buffet could’ve been better.
Overnattede 3 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 23. apr. 2024
Thank you for your review, we are happy to know that overall, you have enjoyed your stay with us. We apologize for the mentioned aspects; they have been shared with the management to be addressed.Looking forward to welcoming you again at Hard Rock Hotel Tenerife.Best Regards.

10/10 Fremragende

Sören, Langen

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hard Rock Hotel liegt direkt am Meer, ist eine sehr schöne Hotelanlage und die Zimmer sind auch sehr groß, modern und schön. Das Buffet war sehr gut, auch morgens gab es ein reichhaltiges Frühstück mit allem was man sich vorstellen kann. Wir hatten einen sehr schönen Aufenthalt, nur zu empfehlen.
Overnattede 5 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 22. apr. 2024
Vielen Dank für diese fantastische Bewertung und dafür, dass Sie uns ausgewählt haben, um Ihren Urlaub auf Teneriffa zu genießen. Wir hoffen, dass dies der erste von vielen Besuchen war, wir hoffen, Sie bald zu sehen!Grüße.

8/10 Udmærket

Susanne

Rejste med familie, Rejste med familie og småbørn
Es ist ein schönes Hotel, leider kann man in der gesamten Hotelanlage mit dem Kinderwagen oder Rollstuhl schlecht fahren. Man muss immer den Fahrstuhl nutzen, was zu längeren Wegen führt. Außerdem stehen die Sonnenliegen sehr eng zusammen. Das Essen ist sehr gut.
Overnattede 5 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 21. apr. 2024
Vielen Dank für Ihre Bewertung, wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns darauf, Sie wieder im Hard Rock Hotel Teneriffa begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 Udmærket

Jasmeet

Overnattede 7 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 10. maj 2024
Dear Jasmeet, Thank you for your rating. We hope to welcome you back at Hard Rock Hotel Tenerife for a 5-star experience. Kindest regards.

2/10 Forfærdeligt

Madhuja

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were unaware we had VIP access right from check- in which felt rushed, confusing and uninformative about the services the hotel actually had to offer. Didn’t want to keep relying on the app. Food and staff made the hotel!
Overnattede 7 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 18. apr. 2024
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not live up to your expectations, as well as any inconvenience you may have experienced, guest feedback is crucial to continue to improve our services and facilities and enhance our future guest experiences. We hope to have the opportunity to welcome you back for a 5-star experience.Kindest Regards.

10/10 Fremragende

Steven Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips.
Overnattede 4 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Dear Steven, Thank you very much for your kind words and for taking the time to share your experience at Hard Rock Hotel. We are thrilled to hear that you found our hotel beautiful and that our staff members made your stay enjoyable. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We hope to welcome you back soon.Kindest regards.

10/10 Fremragende

Reza

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, clean, friendly staff, excellent food and good amenities. Excellent kids club and a good range of heated pools for children and adults.
Overnattede 8 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 10. apr. 2024
Dear Reza, Thank you for your 5-stars review. We are glad to know that you have really enjoyed our facilities and service. We hope to welcome you back soon for another memorable experience. Kindest regards.

10/10 Fremragende

Jonathan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
War richtig toll Hard Rock immer wieder
Overnattede 11 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Vielen Dank für Ihre 5-Sterne-Bewertung, wir freuen uns zu lesen, dass Sie einen fantastischen Aufenthalt bei uns hatten!Wir hoffen, Sie bald wieder im Hard Rock Hotel Tenerife zu sehen.Mit freundlichen Grüßen.

6/10 Okay

James Edward

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel is situated in Playa Paraiso its a very quiet village with only a few restaurants. We hired a car luckily we had free parking included with Expedia. The rooms were large however had no privacy given the open bathroom. Cleaning was hit and miss sometimes good other times bad. Carpets everywhere needed a good Hoover. There was a good choice of food at breakfast however it was so busy, you couldn’t even hear yourself talk. Towels were often threadbare in both the room and the pool at which you could only get one towel in exchange for a card given at checkin. The teen club was only open until 7pm, far too early and the football pitch had a hole that was a trip hazard. The entertainment was sporadic at best. This hotel is at most a 4 star.
Overnattede 7 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Thank you for your review, we would like to apologize if your experience did not live up to your expectations, and thank you for your comments, each of them will be addressed by our team to improve our services. We hope this experience will not deter you from visiting again, as we will be glad to show you the real 5-star stay that we always aim to deliver.Kindest regards.

6/10 Okay

Christopher

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was very good BUT we had to wait until after 3pm and I had to go up to ask again even though they said they would call / email me neither happened. I also got offered nothing for my Expedia gold (highest level) status although this seems to be a theme when I book anywhere with my status….i really have had nothing for being gold….
Overnattede 1 nat i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Dear Christopher, Thank you for sharing your feedback about your experience at Hard Rock Hotel Tenerife, your comments are vital to improve our facilities and services. We regret that your experience was not completely satisfactory and hope that you will visit us again in the near future to provide you with the great service and experience that our hotel offers.Best regards,

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Love the Hard Rock. Great music 🎵 and a great vibe. We ate in the sushi and itialian restaurant. We also used the 11 am bus to Las Américas. Antonio at the beach club was super and introduced me to grapefruit slice in a glass of rose ! Bravo ! Roca Negra nearby is also worthy of a visit. Plenty of supermarkets and shops and a nice promenade walk north. Everything you need is here but it’s also a short cab to other areas.
Overnattede 6 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Dear Karen, Thank you very much for your kind words and for taking the time to share your experience at Hard Rock Hotel. We are thrilled to hear that you found our hotel beautiful and that our staff members made your stay enjoyable. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We hope to welcome you back soon.Kindest regards.

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with friendly staff. Clean with good rooms. The hotel has a good atmosphere with music playing. Food was also good.
Overnattede 2 nætter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Dear Jason, Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

2/10 Forfærdeligt

Rukshana

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 3 nætter i februar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 25. apr. 2024
Dear Rukshana, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. At Hard Rock, we strive to deliver unparalleled service to all our valued guests, and we are disappointed to know that you were unhappy with your experience. Please do not hesitate to contact us directly and share with us the inconveniences you experienced during your stay that led to giving us this rating? As it is through your feedback that we can improve our services and set the bar for delivering authentic experiences.We hope to have the opportunity to welcome you back for a 5-star experience.Kindest Regards.

10/10 Fremragende

Julie, Glasgow

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with great facilities
Overnattede 7 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Julie, Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 Udmærket

Manish Shankar

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel looks great and the rooms are clean and very comfortable however ridiculous all inclusive does not mean all inclusive i.e. cannot order food from bar area between 1pm-3pm and certain items which you would expect to get are extras e.g cornetto ice cream and cranberry juice. Staff are excellent and friendly however hotel seems to be extremely understaffed so at certain times it can take ages to order at the bars. My kids loved the the kids and teens club and spent much of the day here
Overnattede 6 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Manish, Thank you for your review, we are happy to know that overall, you have enjoyed your stay with us. We apologize for the mentioned aspects; they have been shared with the management to be addressed.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 Fremragende

Chi How

Synes godt om: Faciliteter
Everything is good apart from the food
Overnattede 5 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 Fremragende

Eugene

Overnattede 6 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Thank you for sharing your great rating. We look forward to welcoming you back soon for another 5-star experience.Kindest regards,

8/10 Udmærket

Roshna Mavji

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast was very good Facilities great Very clean Only odd thing is that the sinks are open in the room Not much to do near to the hotel. Would recommend getting the 471 bus and going to Los Christianos
Overnattede 4 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. mar. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards,

10/10 Fremragende

Eann Sutherland

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with extremely friendly staff. Would highly recommend.
Overnattede 4 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. mar. 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

10/10 Fremragende

Lana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
amazing experience
Overnattede 6 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 24. mar. 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 Udmærket

Claire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very enjoyable stay. The only thing that was annoying was when the evening entertainment was on, parents let there children run round and round the stage,which was very disacting. I feel there maybe should be a polite notice asking them to respect others and the entertainer.
Overnattede 7 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mar. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 Fremragende

Alberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mar. 2024
Muchas gracias por su valoración de 5 estrellas.Esperamos tenerles de vuelta pronto. Saludos Rockeros

10/10 Fremragende

Paul Warren

Overnattede 8 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mar. 2024
Thank you for your 5-star rating. We look forward to your next visit Kindest regards.

10/10 Fremragende

Mandy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An sich ein schönes Hotel. Sehr groß und dementsprechend wuselig. Die Zimmer sind sehr schön gestaltet. Mit der Reinigung ließ ein bisschen zu wünschen übrig. Das Hotel is aber sehr sauber. Das Personal ist sehr freundlich. Nicht gefallen hat uns die extreme Lautstärke in der Lobby beim Check In. Man musste sich gegenseitig fast anschreien und hat die meisten Dinge der Emfangsdame nicht verstanden weil es so laut war. Weiterhin fanden wir die Tischzuweisung beim Frühstück überhaupt nicht gut. Obwohl sehr viele Tische am Morgen noch frei waren, konnte man sich nicht hinsetzen wo man wollte. Das Personal war auch auf gar nicht mehr freundlich wenn man woanders sitzen wollte. Vielleicht finden das ja aber manche Leute gut. Alles in allem würde ich das Hotel auf jeden Fall empfehlen.
Overnattede 5 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mar. 2024
Vielen Dank für ihre super Bewertung und Vielen Dank für Ihre freundlichen Worte, das ist die beste Motivation für uns!Wir werden weiterhin sehr hart arbeiten, um unseren Gästen den bestmöglichen Service zu bieten und Wir hoffen, wir freuen uns, Sie bald wieder bei Hard Rock Hotel Tenerife begrüßen zu dürfen!Mit Grüssen.

10/10 Fremragende

Joanne

Overnattede 4 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Joanne, Thank you for your 5-star rating. We look forward to your next visit.

10/10 Fremragende

Ryan Bradley, Kernersville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent Experience.
Overnattede 4 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mar. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

8/10 Udmærket

Ashley Leon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Great service and staff will be back again
Overnattede 4 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mar. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards,

10/10 Fremragende

Bernd

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mar. 2024
Thank you for your 5-star rating. We look forward to your next visit Kindest regards.