Udsigt fra overnatningsstedet

Anmeldelser af Bahia del Duque

5 out of 5
Bahia del Duque
Avenida Bruselas s/n, Adeje, Tenerife

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 270 af i alt 361 anmeldelser" "
Bedømmelse på 8 − Udmærket. 60 af i alt 361 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 361 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 361 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 361 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jeremy

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Interesting complex of a hotel spread out over a large area with many separate buildings which gave a uniqueness but orientationof getting around was not straightforward, Very hilly. Great grounds and very relaxing good service but could have been more attentive around the pool area.
Overnattede 5 nætter i maj 2024
Svar fra Hotel Management den 27. maj 2024
Dear Guest, Thank you for choosing the Hotel Bahía del Duque to enjoy your holidays. As well, we kindly would like to thank you for having taken the time to share your review. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope we will have the pleasure of welcoming you back to the Bahía del Duque on a future visit. Yours sincerely,

4/10 Dårligt

David

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is tired and whilst most of the staff, especially the breakfast staff were excellent the others lacked what is expected of them at a supposedly 5 star hotel. Very poor cleaning and attention to any kind of detail, failure to follow up on delivering items to room, removal of personal items from room without permission, poor quality and badly cooked and flavourless food are only a few things that came to mind with the worst issues being shutting restaurants when guests were mid meal and failing to clean eg the pool area leaving guests to clean up soiled nappies left by inconsiderate guests by the poolside with other rubbish despite there being rubbish bins only 10 ft away! We will not be returning.
Overnattede 7 nætter i april 2024
Svar fra Hotel Management den 6. maj 2024
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays.We greatly appreciate the time you took to share your feedback about your experience with us.It is our goal to make sure each guest gets our level of service and feels appreciated and cared at every encounter, so we sincerely wish to apologize if we have not achieved our aim. We are surprised to read your comments about the team since it is the aspect most valued by our guests.Your comments, which will be analysed in detail with the team, are a remarkable device which helps us to improve our services and standards.We hope to welcome you back in the future and have the opportunity to make your future visit a memorable one.Yours sincerely,

10/10 Fremragende

Jan Anne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and fabulous staff
Overnattede 5 nætter i april 2024
Svar fra Hotel Management den 26. apr. 2024
Dear Guest,Thank you for choosing Bahía del Duque. It is a pleasure to know that you had a great time with us.Looking forward to welcoming you back soon.Kind regards,

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel and great staff
Overnattede 7 nætter i april 2024
Svar fra Hotel Management den 16. apr. 2024
Dear Guest,Thank you very much for your feedback.It will be a pleasure to welcome you back.Kind regards

10/10 Fremragende

Akhil

Overnattede 5 nætter i april 2024
Svar fra Hotel Management den 6. maj 2024
Thank you for your kind feedback.

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and staff were all 5 ⭐️. The choice of restaurants, spa, live entertainment (included), beach, shopping, the pools, AND an observatory on the grounds make this an excellent choice for couples, families with young children or teenagers, and “golden years” travelers. Highly recommended!
Overnattede 7 nætter i februar 2024
Svar fra Hotel Management den 7. mar. 2024
Dear guest,Thank you for sharing your comments about your stay at Bahía del Duque.We are delighted to read that you had a great stay with us and you were able to enjoy the different restaurants, spa, entertainment, beach and our observatory.It will be a pleasure to welcome you back in the future.Kind regards

10/10 Fremragende

Nina

Overnattede 5 nætter i januar 2024
Svar fra Hotel Management den 7. mar. 2024
Dear Guest,Thank you for your kind appreciation.Kind regards

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Very friendly helpful staff.Excellent choice of dining and fantastic breakfasts
Overnattede 7 nætter i februar 2024
Svar fra Hotel Management den 12. feb. 2024
Dear guest,Thank you for choosing Hotel Bahía del Duque.It is a pleasure to know that you enjoyed the different thematic restaurants and the fantastic buffet.It will be a pleasure to welcome you back.Kind regards,

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great position by coastal promenade. Relaxing breakfast room. Good range of activities
Overnattede 7 nætter i januar 2024
Svar fra Hotel Management den 6. feb. 2024
Dear guest,Thank you for taking the time to share your impressions about your recent stay at Bahía del Duque.We are delighted to read that you enjoyed our privileged location, facilities and services.Looking forward to welcoming you back soon.Kind regards,

10/10 Fremragende

david

Overnattede 7 nætter i januar 2024
Svar fra Hotel Management den 20. mar. 2024
Dear client,Thank you very much for your kind feedback.Looking forward to welcoming you back.Kind regards,

10/10 Fremragende

Adele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Adeje Old School Luxury
Beautiful hotel. We were upgraded to a junior suite . Great location walking distance to local restaurants. Immaculately clean. Staff exceptional, from the welcome by reception ( Patrick ) to all other staff. A little dated in areas eg having to carry a safe key but all adds to the old school charm
Overnattede 3 nætter i januar 2024
Svar fra Hotel Management den 6. feb. 2024
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays in Tenerife.It is a pleasure to read that you had a great time with us and we look forward to welcoming you back in the near future.Kind regards,

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Hotel Management den 23. jan. 2024
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fabulous
Overnattede 4 nætter i januar 2024
Svar fra Hotel Management den 23. jan. 2024
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 Fremragende

Anzhelika

Overnattede 5 nætter i januar 2024
Svar fra Hotel Management den 6. feb. 2024
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 Fremragende

Anna

Overnattede 3 nætter i januar 2024
Svar fra Hotel Management den 15. jan. 2024
Thank you for your kind valuation.

10/10 Fremragende

Nima

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 6. feb. 2024
Dear Guest,Thank you for your kind valuation.Kind regards,

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 27. dec. 2023
Thank you for your kind valuation.

6/10 Okay

Samih

Overnattede 3 nætter i december 2023
Svar fra La Dirección den 11. dec. 2023
Estimado cliente,Gracias por haber elegido el Hotel Bahía del Duque y por compartir su valoración.Lamentamos saber que su satisfacción no ha sido plena y le pedimos disculpas por ello. Le agradeceríamos nos hiciera llegar sus comentarios con el fin de seguir mejorando nuestra atención y servicios.Esperando que nos de una nueva oportunidad en el futuro, le enviamos un cordial saludo.

8/10 Udmærket

Jason

Overnattede 5 nætter i november 2023
Svar fra Hotel Management den 27. dec. 2023
Thank you for your kind valuation.

10/10 Fremragende

Kerstin Elisabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vackert beläget i en stor subtropisk park och med direktaccess till havet. Mycket trevlig personal med utmärkt service! Standarden på rummen något daterad, skulle behöva en uppfräschning. Städningen ojämn, ibland lite slarvig med flera missar, andra dagar utmärkt. Flera restauranger på området, alla med överraskande bra mat, dock ganska dyr. Återvänder gärna till detta ställe!
Overnattede 11 nætter i november 2023
Svar fra Hotel Management den 22. nov. 2023
Dear Guest,Firstly, we wish to thank you for choosing Hotel Bahía del Duque when booking your holidays on Tenerife.We also appreciate the time taken to share your comments about your experience with us. We are delighted to know that you overall enjoyed your stay.We really do hope to have the opportunity to welcoming you back in a near future.Yours sincerely

10/10 Fremragende

Taejun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Hotel Management den 22. nov. 2023
Thank you for your visit!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i november 2023
Svar fra La Dirección den 17. nov. 2023
Muchas gracias por su valoración.

10/10 Fremragende

Jakub

Overnattede 1 nat i september 2023
Svar fra La Dirección den 17. nov. 2023
¡Muchas gracias por su visita!

10/10 Fremragende

Alexander

Overnattede 7 nætter i oktober 2023
Svar fra Hotel Management den 17. nov. 2023
Thank you for your visit!

10/10 Fremragende

Sven

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein wirklich sehr romantisches Fleckchen auf dieser Erde und das trotz der enormen Größe. Echt toll. Kleiner Wermutstropfen die kurzen Poolzeiten und die teilweise Kknderunfreundliche Einteilung der Pools. Ein Kind sollte doch in jedem Pool schwimmen dürfen.
Overnattede 5 nætter i oktober 2023
Svar fra Hotel Management den 17. nov. 2023
Sehr geehrter Gast,Vielen Dank, dass Sie das Hotel Bahía del Duque ausgewählt haben.Wir schätzen Ihre positiven Komentare sehr, wenn es auch die weniger positiven Beiträge sind, die uns helfen jeden Tag Verbesserungen im Service und Gästebetreuung durchzuführen.Wir hoffen bald wieder die Freude zu haben Sie als Gast des Bahia del Duque begrüssen zu dürfen und gleichzweitig die Gelegenheit zu haben Ihre Vorstellungen zu treffen.Mit freundlichen Grüssen,

6/10 Okay

Catherine

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not worth the price! Stay away
This hotel has lost its glory. Repairs and work going on everywhere. People everywhere on sunbeds and no system on anything at all. You have to pay to use the hotels «part» of the beach. Overcrowded breakfast. I am a regular on Ritz Carlton Abama and will absolutely recommend this hotel instead.
Overnattede 1 nat i september 2023
Svar fra Hotel Management den 4. okt. 2023
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your holidays.We greatly appreciate the time you took to share your feedback about your experience with us. Our client’s comments are a remarkable device which helps us to improve our services and standards.It is our goal to make sure each guest gets our level of service and feels appreciated and cared at every encounter, so we sincerely wish to apologize as it is clear that we have not achieved our aim in this occasion. Of course, all your thoughts will be analysed following our continuous improvement plan.Thank you for bringing to our attention areas in which you consider we should improve. We hope to welcome you back in the future and have the opportunity to make your future visits a memorable ones.Yours sincerely,Hotel Management

10/10 Fremragende

Caron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Bahia
Amazing staff - never can do enough for you . Beautiful pools and gardens . Delicious breakfast .
Overnattede 7 nætter i september 2023
Svar fra Hotel Management den 22. sep. 2023
Dear Guest,Thank you for choosing the Hotel Bahía del Duque and for taking the time to post your review.It is a pleasure to know that you enjoyed our services and facilities as well as the delicious breakfast.It will be a pleasure to welcome you back in the future.Kind regards,Hotel Management

10/10 Fremragende

R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay and distinctive property
Wonderful and distinctive property with very, very friendly / helpful staff. Whilst the property has many amenities on offer, it is not too far a walk to outside establishments. The Playa del Duque south beach is right outside the hotel's lower entrance.
Overnattede 1 nat i september 2023
Svar fra Hotel Management den 22. sep. 2023
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your stay in Tenerife.It is great to know that you had a great time here and enjoyed our privilege location just in front of Playa del Duque beach with a lovely promenade. We hope to have the pleasure of welcoming you back in the future. Kind regards,Hotel Management

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A resort full of options, whether you want quiet spa treatments, lounge areas, dining options, a gym workout or entertainment. So many staff that you’ll never have to wait or search out what you need.
Overnattede 7 nætter i august 2023
Svar fra Hotel Management den 22. sep. 2023
Dear Guest,Thank you for choosing the Bahía del Duque Hotel.As you say, the hotel offers a wide variety of services, multiple facilities and a staff dedicated to offering clients everything they need to enjoy a few days of relax and disconnection.We hope you return soon.Kind regards,Hotel Management

10/10 Fremragende

Jason

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fabulous hotel and a must stay when visiting Tenerife. It is the best by a country mile compared to others on the island in my opinion. Friendly staff, excellent service, beautiful architecture and a place I will keep in my heart for ever.
Overnattede 1 nat i august 2023
Svar fra Hotel Management den 4. okt. 2023
Dear Guest,Thank you for sharing your comments about Hotel Bahía del Duque.We feel overwhelmed by your kind words of which we feel very proud.We all look forward to welcoming you back.Kind regards,Hotel Management

10/10 Fremragende

Tom

Overnattede 1 nat i august 2023

10/10 Fremragende

Jason

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply the best! Beautifully landscaped grounds, impressive architecture and great service, a must stay when visiting Tenerife. There is nowhere better in my opinion. 10 out of 10. Thank you for another fabulous stay!
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Zachary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning resort. Staff went above and beyond to meet your needs. We felt very safe. Fresh salt water pools. Beach access. Fine dining!!
Overnattede 3 nætter i maj 2023

10/10 Fremragende

AMMAR AHMED

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Extra Mile Service!
As a frequent traveler, I must say that I was thoroughly impressed with the level of service I received. The staff went above and beyond to accommodate all of my requests, and did so without any hesitation. Their willingness to go the extra mile truly exceeded my expectations. Two issues need fixing: the rooms’ air conditioning system were noisy and did not cool properly and the room service food was mediocre.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Yolanda

Overnattede 5 nætter i juli 2023

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Espectacular como siempre, el mejor hotel de la Isla
Overnattede 1 nat i juli 2023

10/10 Fremragende

Alison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The total experience of staying at the Bahia del Duque was amazing from start to finish. It’s the most beautiful place and the staff are just the best. Can’t wait to return.
Overnattede 4 nætter i juni 2023

10/10 Fremragende

alberto

Overnattede 6 nætter i april 2023

10/10 Fremragende

Dawn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bahia Del Duque and Casa Ducales. I don’t usually do this but I wanted to congratulate the hotel on an excellent holiday and incredible staff. My partner and I are very well travelled. And I have spent 30 years working in the travel industry in various roles. My family and I are not easily pleased and although we travel on holiday 4 to 5 times a year we always go somewhere different. Except for an annual trip to the same hotel in Barbados, we never visit the same hotel twice. After 7 nights we all agreed the hotel and holiday ticked all the boxes for all 3 of us. The hotel should be extremely proud of all their staff. Andrea, Victoria and Ismael and the waiter (sorry I didn’t get his name) at Casa Ducales were incredible. We had a little problem on arrival as we didn’t like our room. This was easily resolved by very efficient staff. Great touches at casa ducales. Especially the complimentary drinks and canapés in reception and extra touches in room. Downside. It’s a shame not all pools are heated (only 1) but from an eco viewpoint this is ok. Disappointed paddle and tennis not included at casa ducales as we played daily but a minor point. Food at beach club and Kensei incredible. Staff, cleanliness, ground and location can’t be beaten. Thank you. Dawn Sent from my iPhone
Overnattede 7 nætter i april 2023

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best.
Overnattede 7 nætter i april 2023

10/10 Fremragende

Jason

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fabulous hotel which is aesthetically pleasing and a must stay when visiting Tenerife. Offering a range of swimming pools, excellent friendly service and good quality restaurants at a reasonable price. I must say, this is my favourite hotel which I have visited many many times and in my opinion, the Best hotel in the Canary Islands and Spain. Amazing!
Overnattede 1 nat i april 2023

10/10 Fremragende

Erica, Lloyd Harbor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful family friendly property. They have many restaurants to choose from along with plenty of other restaurants within walking distance. There is so much to offer in the area within walking distance. It is located in a beautiful upscale neighborhood and only a 10 minute drive from the bustling Playa de Las Americas. Some of the rooms could use an update, but they are clean. I believe the hotel is beginning renovations soon, so hopefully they are planning to update these rooms. The staff is lovely and very accommodating. I highly recommend this hotel if you are planning a trip to Tenerife.
Overnattede 5 nætter i april 2023

10/10 Fremragende

julio cesar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutamente todo, especialmente todo el personal, no saben ya que hacer para que estés como en casa. Un 10 para todos ellos. La gastronomía espectacular y el mejor desayuno que probamos nunca.
Overnattede 7 nætter i februar 2023

10/10 Fremragende

Robert John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2023

10/10 Fremragende

Paul

Overnattede 5 nætter i februar 2023

8/10 Udmærket

Eva Rise

Overnattede 3 nætter i februar 2023

8/10 Udmærket

Ruth

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Bahia del Duque is in a fantastic location in Tenerife and is made up of a series of unique buildings and landscaping. This makes it a great place for walks, both in and out of the hotel grounds. It has a variety of restaurants, all with great food. We found the service mostly great, but on some occasions a little disappointing for a five start hotel. Randomly something would not be cleaned in the room or drinks would not be restocked. Restaurant service was sometimes lacking attention during the evening meals. Staff going about their duties would shout to each other along the corridors, making it not quite the peaceful trip I was hoping for. Three times different staff knocked then immediately entered our room, rather than waiting for a response. These are all small details that we did not feel were worth complaining over and they are arguably about expectations. I would have mentioned them if asked for feedback on checkout but I was not asked.
Overnattede 8 nætter i februar 2023

8/10 Udmærket

Katharine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Weather/ outdoor areas and gardens/ pools/ spa/ gym/ my room all lovely. Outdoor staff particularly attentive. Restaurants very average. Bright lighting, battery operated candles and missing ambience with pleasant food. Service not quite there. Brasserie much lauded in the literature was a disappointment. There are better restaurants outside the complex. Staff in general in most areas were very friendly and helpful. Our maids went above and beyond and seemed to be working so hard for everyone. Lovely reception staff. Evening cabaret/ entertainment acts were very unsophisticated for the audience present. I cringed at the rubbish they presented us with. However the singers in the piano bar were mostly good and we loved dancing there. Overall a beautiful building in lovely grounds. Nearby amongst others the Mirador coast side restaurant fulfilled the better food and alternative entertainment to a much higher standard. So it’s worth it for the beautiful setting but be prepared to look elsewhere for evening fun.
Overnattede 13 nætter i januar 2023

4/10 Dårligt

geoff

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Room was poor. Sockets didnt work , ac was lound , mirror hanging off the wall,
Overnattede 5 nætter i januar 2023

10/10 Fremragende

JUNE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i januar 2023