Indendørs pool, sæsonbestemt udendørs pool, parasoller, liggestole
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Anmeldelser af Sheraton Grand Tbilisi Metechi Palace

5 out of 5
Sheraton Grand Tbilisi Metechi Palace
20 Telavi Street, Tbilisi

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 68 af i alt 86 anmeldelser" "
Bedømmelse på 8 − Udmærket. 7 af i alt 86 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 86 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 86 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 86 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2023
Svar fra Ana Azaurashvili den 16. aug. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra Teona Gorgidze den 9. dec. 2022
Thank you for your review.Hope to see you again in our Hotel

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, wonderful spa, nice rooms. Dining options seemed to be limited, or maybe it was an off-season thing. I didn't have much time to walk somewhere for a meal, and at the time hotel restaurants were either closed or didn't serve proper meal, so I had to order room service (which was still delicious, but I would have prefered to eat out).
Overnattede 1 nat i januar 2024

8/10 Udmærket

Sabine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Toch enige nadelen/tekortkomingen
Alles was in orde, maar eigenlijk misschien geen 5-sterren waardig. Ligging is wat buiten centrum. Bepaalde kleine facilities ontbreken. Parking moet je betalen, zelfs als je wordt opgehaald en de wagen rijdt de parking op.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Ana Azaurashvili den 19. dec. 2023
Dear Michael, thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Arzu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thanks for everything, nice and comfortable stay for us.
Overnattede 3 nætter i december 2023
Svar fra Ana Azaurashvili den 19. dec. 2023
Dear Arzu, thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Abdullah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel in a good location with nice views and free parking space
Overnattede 2 nætter i november 2023
Svar fra Ana Azaurashvili den 19. dec. 2023
Dear Abdullah, thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Masato

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023
Svar fra Ana Azaurashvili den 26. okt. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Irina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property, good size of room : king deluxe. Very good breakfast😊
Overnattede 4 nætter i august 2023
Svar fra Teona Gorgidze den 3. sep. 2023
Dear Irina,Thank you for your nice feedback. We will be happy to greet you again in our hotelRespectfully

10/10 Fremragende

Branimir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tbilisi stay
Excellent hotel with indoor and outdoor swimming pool and spa center in the close proximity of Sameba Cathedral.
Overnattede 3 nætter i august 2023
Svar fra Teona Gorgidze den 3. sep. 2023
Dear Branimir,We sincerely appreciate your feedback and will be always happy to welcome you again in Tbilisi SheratonWith kind regards

10/10 Fremragende

Branimir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tbilisi stay
This is proper 5-star hotel. We did not try out breakfast. It has both lovely indoor and outdoor swimming pool with bunch of saunas and steaming rooms as well as spa services. They allow non hotel guests to pay and use outdoor pool, but there is enough room for everyone. Room was spacious and we did not get a room with balcony although we booked, but we’ve got an upgrade. Bathroom is spacious and comprised of both bathtube and shower. All staff are very helpful. We have visited a rooftop restaurant which offers a wonderful view of Tbilisi.
Overnattede 3 nætter i august 2023
Svar fra Teona Gorgidze den 3. sep. 2023
Dear Branimir,Thank you for trusting us with your stay. We are happy that your experience with us was great, and everything was in order. We look forward to having you back with us soon,Kind regards

10/10 Fremragende

Jenny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Zimmer war sehr sauber, das Essen, auch vom Zimmerservice, ein wahrer Genuss. Der Innenpool ist sehr groß, obwohl es ja auch einen Außenpool gibt. Beim Frühstück wurde ich immer von der selben Kellnerin bedient, die extrem nett war und sich stets merkte, was ich trinke, um mir dann alles zu holen. Vom und zum Flughafen habe ich den Hoteltransfer genutzt, der zwar wesentlich teurer, aber sehr zuverlässig und edel war. Ich fand den Aufenthalt alles in allen sehr schön und erholsam. Etwas schade fand ich nur, dass die Putzkräfte sich nur Mühe geben, wenn man Trinkgeld hinterlässt. Ansonsten machen sie nur das aller nötigste oder vergessen gern auch mal, etwas auszutauschen, so einmal beispielsweise die kleinen Händtücher für die Hände neben dem Waschbecken. An dem Tag waren dann plötzlich keine mehr da.
Overnattede 7 nætter i juli 2023
Svar fra Ana Azaurashvili den 16. aug. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Amrollah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 7 nætter i maj 2023
Svar fra Ana Azaurashvili den 26. jun. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

S D

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Ana Azaurashvili den 26. jun. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Rita

Overnattede 1 nat i maj 2023
Svar fra Ana Azaurashvili den 26. jun. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

Kash

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2023

10/10 Fremragende

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel bar and staff set an amazing atmosphere for the time you’re in Tbilisi. The front desk staff were always eager to help whenever approached
Svar fra Teona Gorgidze den 31. jan. 2023
Dear Eric,We are happy that you had a pleasant stay in our hotel and thank your for your nice comments. We will be happy to meet you again whenever travel brings you in Tbilisi again With kind regards

10/10 Fremragende

Abdelrahim

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room is beautiful The hotel is gorgeous The staff are friendly The service is excellent
Overnattede 2 nætter i september 2022

10/10 Fremragende

Saeed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great hotel by all means. All the staff I’ve encountered and interacted with were very polite, professional and cooperative. The property also was renovated and everything in it is a top-notch. Their ground restaurant & bar have a splendid view over the hills and mountains. I just thought the area is a bit far from the city center and all the attractions. You would need 15 minutes via walking to reach the center. So some people may find the distance to be O.K. Overall, a great hotel & wonderful staff. Definitely recommended!
Overnattede 4 nætter i september 2022

10/10 Fremragende

Mikhail, East Brunswick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place, but due to construction around it has limited transportation connectivity
Overnattede 2 nætter i september 2022

6/10 Okay

PEDRO

Overnattede 5 nætter i august 2022

6/10 Okay

WALEED

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Difficulty accessing and returning to the center due to the difficulty of the road And there is nothing besides the services Friendly and wonderful reception staff and take care of the guest The air conditioning is a little hot.
Overnattede 4 nætter i august 2022
Svar fra Teona Gorgidze den 3. sep. 2022
Dear Waleed,We are grateful for your nice comment about our service and employees. Hope the rode construction works will be finished soon and you will have more comfortable stay with us for your next visit.We will be happy to meet you again in our hotel

10/10 Fremragende

ABDIKHAMITKHAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent: breakfast, bed, cleanliness, staff. Thank you, Sheraton!
Overnattede 3 nætter i august 2022

10/10 Fremragende

Aleksandr

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i august 2022
Svar fra Teona Gorgidze den 29. aug. 2022
Thank you for your comment Will be happy to see you again

6/10 Okay

Alexandra

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My bathroom had no exhaust fan. It was VERY embarrassing using the the toilet since all the smells staid in the room. Very embarrassing in front of other people in my room. Shower cabin door had half an inch gap all around it, allowing shower water pour into the bathroom floor, flooding entire bathroom after each shower. I asked the administration to move me to a different room, they ignored me. Very disappointing experience using their bathroom, which is the major room for me during any hotel stay. Hotel administration dont speak Russian, which is also very inconvenient since one of us did not speak either English or Georgian. The room is too expansive for the quality of the room and service. What i liked: very clean sheets and towels, free large water bottles, spacious rooms. Everybody speak English. Rooms are truly sound proof. In general, This is not a five star hotel or service. I would not stay there again.
Overnattede 6 nætter i august 2022

10/10 Fremragende

Garry, Çankaya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful rooms, comfortable bed and very helpful staff.
Overnattede 4 nætter i juli 2022
Svar fra Teona Gorgidze den 10. aug. 2022
Thank you for your positive feedback. Will be happy to meet you again

10/10 Fremragende

Ali

Overnattede 1 nat i juli 2022

10/10 Fremragende

muhammad, portland

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i juni 2022
Svar fra Teona Gorgidze den 5. jul. 2022
Thank you for your review Hope to see you again!

4/10 Dårligt

Laura

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This is a pet-friendly property but the staff gave me hard time about my dog. Very disappointing
Overnattede 4 nætter i juni 2022
Svar fra Teona Gorgidze den 5. jul. 2022
Dear Laura, Please accept our apology for your unpleasant stay at our hotel. Rest assured, the feedback provided will be shared with the hotel team to ensure we consistently deliver upon guest expectations. We hope you will see the improvement and enjoy your time with us in your next visit With kind regards

10/10 Fremragende

Ike, Dubai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2022

10/10 Fremragende

ofer

Overnattede 1 nat i juni 2022
Svar fra Teona Gorgidze den 20. jun. 2022
Thank you for your review Hope to see you soon in our hotel

2/10 Forfærdeligt

Ulrich

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room smells very strong from cigarettes. Personal didn‘t react after intervention. They don‘t check! Very unfriendly at check-in.
Overnattede 1 nat i juni 2022
Svar fra Teona Gorgidze den 20. jun. 2022
Dear Ulrich, On behalf of Sheraton Grand Tbilisi Metechi Palace, please kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We hope to see you again whenever your travels bring you back to Tbilisi!

10/10 Fremragende

Khurram

Overnattede 2 nætter i maj 2022
Svar fra Teona Gorgidze den 24. maj 2022
Thank you very much for your feedback. We hope to see you again in our hotel!

2/10 Forfærdeligt

Abdul A

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The WiFi didn’t work in my room. The toilet is super small and uncomfortable!!!
Overnattede 1 nat i april 2022
Svar fra Teona Gorgidze den 15. apr. 2022
Dear Abdul A, We recognize your time is valuable and appreciate the feedback you have provided. On behalf of the entire team at the Sheraton Grand Tbilisi Metechi Palace, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We will be happy to meet you again in our hotel.

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel in Tbilisi
I normally stay at a different hotel in Tbilisi but decided to try something new, and it was the Sheraton. Rooms a bit smallish but very comfortable and the staff was great. Food quality at breakfast and in the Say Yes pub was really good.
Overnattede 1 nat i april 2022
Svar fra Teona Gorgidze den 11. apr. 2022
Thank you for taking the time to share your recent experience of your stay in our hotel. We hope to welcome you again whenever your travels bring you back to Tbilisi.

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel choice in Tbilisi
The Sheraton is a great hotel overall, the hotel staff and quality of the food really stand out. The rooms and bathrooms are a little small-ish but well appointed and comfortable. The surrounding area is not very walkable so rent a car or take a taxi.
Overnattede 2 nætter i marts 2022
Svar fra Teona Gorgidze den 11. apr. 2022
Thank you for your feedback. We will be happy to greet you again in our hotel in future

10/10 Fremragende

Travel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel
Great Hotel
Overnattede 7 nætter i december 2021
Svar fra Teona Gorgidze den 11. apr. 2022
Thank you for your positive comment. Hope to see you soon again

2/10 Forfærdeligt

Vahid

Overnattede 10 nætter i januar 2022

10/10 Fremragende

Alisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2022
Svar fra Teona Gorgidze den 25. jan. 2022
Thank you for your nice feedback

10/10 Fremragende

Andrea

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021
Svar fra Teona Gorgidze den 13. dec. 2021
We appreciated your feedback and will be happy to greet you in our hotel again.

10/10 Fremragende

bloria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
מלון נהדר, עובדים אדיבים ביותר ומאוד שרותיים, ארוחת בוקר מעולה!!!! והספא מאוד מפנק. מומלץ בחום.
Overnattede 5 nætter i november 2021
Svar fra Hotel Management den 1. dec. 2021
Thank you very much for sharing. Hope to see you back again soon. Our team appreciates your positive comments. Kind regards

10/10 Fremragende

albert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great location. good service, great people
Overnattede 6 nætter i oktober 2021
Svar fra Teona Gorgidze den 10. nov. 2021
Thank you for you feedback. We will be happy to meet you again in our beautiful hotel

10/10 Fremragende

Mohammed

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Amazing
Overnattede 3 nætter i november 2021
Svar fra Hotel Management den 7. nov. 2021
thank you very much for your comment. Hope to see you back soon.

10/10 Fremragende

ZouZ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N
Overnattede 6 nætter i oktober 2021
Svar fra Hotel Management den 1. nov. 2021
Dear ZouZ, thank you very much for your taking the time to rate our hotel. And glad you liked it. Looking forward to your next visit.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
찐 5성급 호텔
매우 청결하고 디자인이 훌륭한, 5성급에 걸 맞는 잘 준비된 호텔. 시내에서 약간 거리가 있어 자동차가 필요한 곳이라 생각했으나, Yandex App.등으로 쉽게 택시 이용 가능하고 지하철역도 5분내 거리에 있어 편리함. 만족도 최고.
Overnattede 2 nætter i september 2021
Svar fra Teona Gorgidze den 27. sep. 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Grand Tbilisi Metechi Palace. We will be happy to meet you again in our hotel. 감사합니다 Teona Gorgidze FO Manager

10/10 Fremragende

Jaber

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i august 2021
Svar fra Teona Gorgidze den 4. sep. 2021
We appreciate your nice feedback. Hope to welcome you again in our hotel

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Calm area
Overnattede 3 nætter i august 2021
Svar fra Teona Gorgidze den 23. aug. 2021
Thank you for your feedback

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The hotel is quite expensive in regards of the amenties it is giving. The rooms and balcony are small . I have been asking the reception to provide us with the robes , dental kit and shaving kits. Buffet is ok , but it comes with limited items
Overnattede 2 nætter i juli 2021
Svar fra Teona Gorgidze den 1. aug. 2021
Thank you for your time to share your feedback

10/10 Fremragende

Verificeret rejsende

Overnattede 5 nætter i juli 2021
Svar fra Teona Gorgidze den 1. aug. 2021
Thank you for your feedback

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal excelente, la ubicación del hotel cercana al centro. Lo recomiendo ampliamente
Overnattede 8 nætter i juli 2021