Facilitet på overnatningsstedet

Anmeldelser af Castle in Old Town

3 out of 5
Castle in Old Town
3 Betlemi Rise, Tbilisi

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 16 af i alt 25 anmeldelser" "
Bedømmelse på 8 − Udmærket. 7 af i alt 25 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 25 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 25 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 25 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

8,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

10/10 Fremragende

Joseph

Synes godt om: Rengøring, værelsets komfort
We stayed in a castle
We stayed in the Luxury Quadruple Room and it is an experience. The room is huge and feels like you have been transported back centuries to the days of Knights and princesses. The service is amazing and the staff is incredibly helpful. Tamari, Beqa Ioseb, and Toko did everything to make our stay magical.
Overnattede 1 nat i august 2023
Svar fra Giorgi den 20. aug. 2023
It's wonderful to hear you enjoyed your stay in our Luxury Quadruple Room! We pride ourselves on offering an immersive historical experience, and we're thrilled you felt the ambiance of days gone by. Our staff, including Tamari, Beqa, Ioseb, and Toko, always aim to provide exceptional service. Thank you for sharing your feedback. We hope to welcome you back soon.Warm regards,The Castle Team #castlege @castlege

10/10 Fremragende

Debra Louise

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay at castle in old town. It was a very relaxed and unique experience. The stairs up to the entrance were effortful but you can’t stay half way up a mountain without a few steps. Trust me. The view is worth it. The steps justified the hearty food and good wine we enjoyed. At the castle we enjoyed the unhurried breakfasts and living amongst the history of Georgia. Every room, wall, artefact was unique and intriguing. We spent much time at the pool deck high above the castle looking out over the roof tops. Quite spectacular. Thank you Georgi ?? & Trovike (hope I’ve spelt that right) and the lovely young lady who’s name I fail to remember. In fact all the staff ensured our needs were met and our stay was most pleasurable. Tbilisi is a city that grows on you. An eclectic mix of old and new but everywhere we went there was a welcome and a vibe that would draw you back. Definitely worth exploring on foot. There are so many nooks and crannies. We took a day trip with a private driver out to the mountains which was a long day but worth it. The hotel arranged this for us. Thank you.
Overnattede 4 nætter i juli 2023
Svar fra Giorgi den 22. jul. 2023
Dear Debra,Thank you so much for your warm and detailed review of your stay at our castle in old town. It is wonderful to hear that you enjoyed the experience and found the steps up to our mountain-side location a worthy journey for the views and the rich history our castle offers.We appreciate your compliments about our hearty food, good wine, and unhurried breakfasts. Each room, wall, and artefact indeed tells a unique story and we're pleased to know you found them intriguing.Tbilisi is indeed an eclectic city, blending old and new, and we're happy that you found it welcoming and worth exploring. We're also thrilled to know you enjoyed the day trip to the mountains that we arranged.Your feedback is very encouraging and it motivates us to continue improving our services. We hope to welcome you back soon for another memorable stay. Best regards,Your Castle Hotel Team

10/10 Fremragende

Marina

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Perfect stay!
The best experience in Tbilisi! Rooms, breakfast, services and care about guests, location- everything was perfect.
Overnattede 4 nætter i januar 2023
Svar fra Giorgi den 22. jul. 2023
Dear Marina,We're overjoyed to hear that your stay at our Castle in Old Town was your "best experience in Tbilisi!" It's delightful to know that our rooms, breakfast, services, and unique location met your expectations and contributed to a perfect stay.We take immense pride in caring for our guests, and it brings us great satisfaction to learn that our team made a significant positive impact on your visit. Thank you for choosing us and taking the time to share your wonderful feedback. We eagerly look forward to your next visit, hoping to offer another outstanding experience at our Castle in Old Town.Best regards,Your Castle in Old Town Team

10/10 Fremragende

Vilayvanh

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and very helpful staff, friendly, good location.
Overnattede 1 nat i oktober 2021
Svar fra Giorgi den 23. jul. 2023
Dear Guest,Thank you for taking the time to leave a review. We're delighted to hear that you found our hotel beautiful and our staff helpful and friendly. We pride ourselves on our prime location and are glad you appreciated it too.We look forward to welcoming you back to Castle in Old Town on your next visit to Tbilisi.Best Regards,The Team at Castle in Old Town#castlege @castlege

6/10 Okay

Florian

Man telefoniert sich zusammen . Dann ein paar Stufen nach oben, nicht schlimm. Es ist jetzt aber keine Burg oder Schloss wie in Deutschland. Eigentlich nix besonderes und die Zimmer sind jetzt auch nicht der Hit. Im Moment ist eine Baustelle nebenan.
Overnattede 1 nat i august 2021
Svar fra Giorgi den 22. jul. 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat.Unsere Lage in der Altstadt und der einzigartige Charakter unseres Gebäudes sind in der Regel Aspekte, die von unseren Gästen sehr geschätzt werden. Wir bedauern, dass Sie dies nicht genauso empfunden haben und dass die Zimmer nicht Ihren Vorstellungen entsprochen haben.Wir nehmen Ihre Anmerkungen bezüglich der Baustelle nebenan zur Kenntnis. Bitte entschuldigen Sie eventuelle Unannehmlichkeiten. Wir hoffen, dass diese Situation bald gelöst wird.Wir schätzen Ihr Feedback, da es uns hilft, unsere Dienstleistungen und Erfahrungen zu verbessern. Wir hoffen, dass Sie uns eine weitere Chance geben, Ihre Erwartungen zu übertreffen.Mit freundlichen Grüßen,Ihr Team vom Castle in Old Town

10/10 Fremragende

Ala

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Отличное месторасположение, классный персонал
Overnattede 1 nat i august 2021
Svar fra Giorgi den 23. jul. 2023
Dear Guest,Thank you for your review. We're pleased to hear you enjoyed our prime location and found our staff exceptional. We aim to provide a unique and memorable experience for our guests.We look forward to welcoming you back to Castle in Old Town in the future.Best Regards,The Team at Castle in Old Town#castlege @castlege

8/10 Udmærket

Simon

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Lovely hotel and room. A lot of steps to get to it though!
Overnattede 4 nætter i juli 2021
Svar fra Giorgi den 22. jul. 2023
Dear Simon,Thank you for your kind words about our Castle in Old Town. We're pleased to hear that you enjoyed your room and the unique character of our hotel.We understand the steps leading up to our castle can be somewhat challenging, but we hope that the charm and view at the top provided a worthwhile reward!We truly appreciate your feedback and look forward to the opportunity to welcome you back to our Castle in Old Town in the future.Best regards,Your Castle in Old Town Team

10/10 Fremragende

Anshul

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra Giorgi den 23. jul. 2023
Dear Guest,We are thrilled to hear your rating of '10' - the best! It makes our day to hear when our guests have had a memorable stay with us. We hope to maintain our high standards in the future and hope to serve you again soon.We look forward to welcoming you back to Castle in Old Town in the future.Best Regards,The Team at Castle in Old Town#castlege @castlege

10/10 Fremragende

Joni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Giorgi den 12. dec. 2019
Dear Joni, Thank you selecting the Castle in Old Town. Hope to see you and your friends in Georgia. With best regards, Giorgi

10/10 Fremragende

JunichiIshikawa, tokyo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only one day stay , but I was satisfied so much. This is not a hotel but staff is very courtesy and humble. Next I wanna be here in summer season. Thanks for serving.
Overnattede 1 nat i november 2019
Svar fra Giorgi den 3. dec. 2019
Thank you for selecting the Castle in Old Town. We hope to see you and your friends in the Castle soon. With best regards Giorgi (owner)

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Probably the best place to stay in Tbilisi
Excellent place! Boutique, small, historical. great location, amazing views, very professional staff...
Overnattede 4 nætter i oktober 2019
Svar fra Giorgi den 18. okt. 2019
Thank you for selecting Castle in Old Town. We try our best to improve our services and facilities. We really appreciate your positive comments. We hope to see you and your friends in the Castle soon.

10/10 Fremragende

Jeffery, Palm Springs California

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything about this place is amazing. Location is key!! DO NOT book here if you cannot or do not like to walk or climb. Others will appreciate the view and nearby churches.
Overnattede 8 nætter i september 2019
Svar fra Giorgi den 10. okt. 2019
Thank you for selecting the Castle. We hope to see you and your friends again.

10/10 Fremragende

Citlali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous place!
This place is a dream, and the manager is caring and understanding, the embodiment of service. We loved every second we spent there!
Overnattede 2 nætter i september 2019
Svar fra Giorgi den 10. okt. 2019
Thank you for selecting my Castle. I appreciate your positive review, it really boost enthusiasm among all our team at the Castle. We are waiting you and your friends in the Castle.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I enjoyed this beautiful and unique property more than my friends did. The Castle is old; the building itself is beautiful and the room we stayed in (the big one) was incredible. Unfortunately the power went out multiple times every day and we often lost hot water, which was probably outside the hotel's control, but inconvenient because it's so hot there in the summer. I would stay here again just for the experience; the property is absolutely beautiful inside, the rooms and the common areas. If you don't like steps, I wouldn't advise it. The two things I didn't love were the people constantly walking through the 'private' terrace (it's not private, really, there are apartments it connects to) and the breakfast room is very small and cramped. That said, for the cost and the very good communication, I would still stay again.
Overnattede 5 nætter i maj 2019
Svar fra Giorgi den 22. aug. 2019
Dear Guest, Thank you for selecting the Castle in Old Town. We are sorry for inconvenience related to the power cut. Actually Castle had a Soviet era power cable and due to the increased power usage (we installed air conditioners in each room) cable was not able to handle it. Our team worked 24 hours to fix it and now we have an alternative power supply. Regarding the breakfast place, we are starting to serve it at the inner courtyard og the Castle and next year we will have a completely new space with the bar, lounge and breakfast place. In the Armory room we have a semi private terrace and based on your advice are going to remify it so guest will have more privacy in the terrace. Thank you again for your comments and suggestion. With best regards, Giorgi

8/10 Udmærket

André

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was good
Very nice room. The breakfast was very good too.
Overnattede 2 nætter i august 2019
Svar fra Giorgi den 15. aug. 2019
Thank you for your positive review. All our team is happy to know that you had a great time at the Castle and liked our new Traditional Georgian Brekfast. We will happy to see you and your friends at the Castle. With best regards, Giorgi

10/10 Fremragende

Ashley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
First Class but be warned of so many steps !
Amazing hotel with all the comforts. Breakfast was a little chaotic due to tight space and I think there should be a warning about how many steps to climb! I was thinking of bringing friends and relatives who are in their 80’s an d no way would they have coped with so many steps
Overnattede 2 nætter i juli 2019
Svar fra Giorgi den 4. aug. 2019
Thank you for selecting Castle in Old Town. Hope to see you and your friends in Tbilisi. With best regards, Giorgi

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A dream Castle
This is the best decorated, most finely imagined place - an actual Castle! - at which I have ever stayed. The owner and staff were beyond compare. Delicious food, genuine care, outdoor pool. A perfect memory.
Overnattede 1 nat i juli 2019
Svar fra Giorgi den 4. aug. 2019
Thank you for selecting Castle in Old Town. Hope to see you and your friends in Tbilisi. With best regards, Giorgi

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooie locatie. Alleen wij hadden de gele kamer, en deze is niet schoongemaakt tijdens ons verblijf, wij waren er 5 dagen. Zwembad had geen voorziening om in en uit te stappen, dus je kon het zwembad bijna niet uitkomen, aangezien ik een blessure aan mijn arm heb. Dit kan echt niet.
Overnattede 5 nætter i juni 2019
Svar fra Giorgi den 2. jul. 2019
Dear Guest, thank you for your message. You selected our loft under the castle and we provide room service based on request of our guest. Taking into account your comment and suggestions form other guests we decided to provide room service to all our lofts on the regular basis same as in the Castle. Regarding the swimming pool we took your comments into account and installed ladder. Thank you for selecting Castle in Old Town.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property, lovely room, but falls between two stools, no minibar, not that clean, staff very noisy, stripped back service.
Overnattede 3 nætter i maj 2019
Svar fra Giorgi den 2. jul. 2019
Dear Guest, Thank you for your message. We took your comments seriously and we replaced our reception and cleaning staff. we also hired professional cook so we improved our traditional breakfast as well.

8/10 Udmærket

steinar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old Castle in Tbilisi
We had a really nice stay at the hotel. Only access to the hotel is via some outside stairs. When we arrived staff was waiting for us and carried or luggage, same at departure. Seeing our room we were positively surprised by the size and design and liked it immediately. Due to the temperature we were not able to use the outside are, but they are really nice. It is also located very close/inside the old area of the town so very central. Staff was very friendly and helpful. So we highly recommend it to people that have no issues with stairs :-)
Overnattede 4 nætter i marts 2019
Svar fra Giorgi den 22. jul. 2023
Dear Guest,Thank you for sharing your positive experience at our Castle in Old Town. We're glad to know our staff was able to assist you with your luggage and that you were pleasantly surprised by the size and design of your room.We understand the outdoor temperature may have hindered you from fully enjoying our outdoor areas, but we're pleased to hear you found them appealing nonetheless. It's fantastic to learn that our location within the old area of town was convenient for your explorations.We truly appreciate your kind words about our staff, and we're thrilled that you felt their friendliness and helpfulness added value to your stay.Thank you for your high recommendation and the note regarding the stairs - indeed, our unique location requires some climbing, but we believe it's part of the charm!We hope to welcome you back in a future visit, perhaps in a season that allows you to fully enjoy our outdoor areas.Best regards,Your Castle in Old Town Team

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Had a great time staying at the Castle
Me and my wife stayed in the Traditional Loft in the Annex Building of the Castle for 4 days at the end of 2018. It was only a 2 minute walk up to the Castle area where we ate breakfast each morning. We had 25 steps down in the Annex Building and another 50 steps up to the Castle. The Traditional Loft is a nice big room with interesting antique furniture. It was very clean and had everything we needed. The Annex Building was very old which surprised me at first, however the room itself was great and we were very happy staying in it. They gave us 2 keys, one for our room and one for access to the Castle area. We enjoyed eating breakfast every morning in the castle. There are many interesting things to look at. The coffee area actually has a glass floor with a small dig site under it with a few very old items to see. The Castle staff responded to our Whatsapp messages quickly whenever we messaged them. The Castle staff arranged an early morning airport pickup for us (GEL 40) with their driver Victor. Victor also drove us to the ski area Gudauri and back to the airport at the end of our trip. Georgia is known for crazy driving, so we were very happy with Victor's reasonable driving habits. The Castle's staff was very helpful to us. We would stay at the Castle again and would highly recommend staying there. It was a very unique place to stay.
Overnattede 4 nætter i december 2018
Svar fra Giorgi den 22. jul. 2023
Dear Guest,Thank you for taking the time to share your detailed experience of your stay at our Castle in Old Town. We're thrilled to hear you and your wife enjoyed the unique charm of the Traditional Loft in the Annex Building and found it clean, spacious, and well-equipped.We understand the steps between the Annex Building and the Castle can be a surprise, but we're glad to know you found them manageable. Your description of breakfast in the castle, particularly the glass-floored coffee area with its ancient artifacts, is very evocative. We're delighted you appreciated these unique aspects of our hotel.It's great to hear that our team provided efficient communication via Whatsapp and arranged transportation for you with our driver, Victor. We'll certainly pass on your kind words to him.We're grateful for your high recommendation and would be delighted to welcome you back for another stay at our unique Castle in Old Town.Best regards,Your Castle in Old Town Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Overnattede 2 nætter i januar 2019
Svar fra Giorgi den 16. jan. 2019
Thank you for selecting Castle in Old Town. We hope to see again in the Castle.

8/10 Udmærket

Ki Haeng

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018
Svar fra Giorgi den 6. jan. 2019
Thank you for selecting the Castle in Old Town. Hope to see you and your friends soon in Tbilisi. With best regards.

10/10 Fremragende

Ki Haeng

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Arnold
Stay at the castle, it was the amazing experience and view was great at the backyard
Overnattede 1 nat i december 2018
Svar fra Giorgi den 6. jan. 2019
Dear Arnold, Thank you for selecting Castle in Old Town. Hope to see you and your friends soon in the Castle. With best regards.

10/10 Fremragende

Sofia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Прекрасный отель
Невероятной красоты отель с очень удобными номерами, где есть все для путешественников. Очень доброжелательный персонал!
Overnattede 1 nat i september 2018
Svar fra Giorgi den 4. okt. 2018
THANK YOU FOR SELECTING OUR PLACE.