Overnatningsstedets område
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Anmeldelser af Mason Elephant Lodge

4.5 out of 5
Mason Elephant Lodge
Jalan Elephant Park Taro, Desa Taro Kaja, Tegalalang, Taro, Bali

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 205 af i alt 279 anmeldelser" "
Bedømmelse på 8 − Udmærket. 47 af i alt 279 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 279 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 279 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 279 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra Devi den 14. jul. 2022
Hi There, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Your feedback is highly appreciated. Hope to welcoming you again in our Lodge.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super oplevelse
Vi havde en nat i parken og hvilken oplevelse! Elefanterne er lige uden for døren og man må komme helt tæt på. Personalet er hjælpsomt. Der er ikke andet i området end elefant parken så man er nødt til at spise på hotellet. Det er noget dyrere end de gængse restauranter på Bali men stadig billigere end Danmark og maden var glimrende og man blev reddet til spisestedet på en elefant! Rigtig god oplevelse.

10/10 Fremragende

euclides

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and unique with the elephants on site
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Romana

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible, dirty and old.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The elephants and their mahouts were such a treasure. Staff were all so friendly and accomodation perfect. Everyone was so accommodating this was a perfect stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Andrea

Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer, Daytona Beach

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facility was clean and well kept- you have limited dining and bar options but none of that was a deterrent as the experience with the Elephants was epic! Staff was great- we even met the owner Nigel- who was lovely! Highly recommend if your going to Bali
Overnattede 2 nætter i december 2023

10/10 Fremragende

Marie-Laure

Rejste med familie
Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

SARA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay and experience here was once in a lifetime with the elephants. There is so much peace, they take great care of them and the staff is so attentive. I had amazing breakfast, dinner, elephant rides and feeding experience. Even my room was so cute and the views wow!
Overnattede 1 nat i januar 2024

10/10 Fremragende

Alice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Jihye

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Hazel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

8/10 Udmærket

fouzeddin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Faciliteter
Staying at Mason lodge was an unbelievable experience. The staff are so accommodating, exceptional service!!
Overnattede 1 nat i januar 2024

10/10 Fremragende

sebastian

Overnattede 1 nat i december 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us!

10/10 Fremragende

Serene

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was A.M.A.Z.I.N.G. From check-in to check-out. The staff are ALL top level. The accommodation is beautiful. The elephant ride was memorable. Thank you Mason Safari Park for your attention to detail in everything.
Overnattede 1 nat i december 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Kader

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
El desayuno muy pobre
Overnattede 1 nat i december 2023

10/10 Fremragende

Frank

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing experience
Overnattede 1 nat i november 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Robert

Overnattede 1 nat i november 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us!

4/10 Dårligt

misae

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Suzanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staying at Mason Elephant Lodge was such a magical experience! It was so nice to just hang with the elephants, feed them and just experience their beauty. The park is clean, the staff were all lovely and were obviously there because of their love for the elephants. Our room was really nice. They delivered a plate of fruit to our room after we were settled in. A really nice touch! We arranged to go on the sunset safari with dinner. The elephant picked us up at our room, we rode him through a forest area and arrived at our outdoor dining area for a wonderful gourmet dinner. The elephants were eating their dinner just on the other side of the fence where we sat for dinner. Honestly what more could we ask for! The lodge has a lovely pool and a couple of dining options. I expected food to cost a lot more, and found their prices to be reasonable. It really was an amazing experience!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Léa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour fantastique ! Nous sommes juste venues pour une nuit pour découvrir l'hôtel et surtout voir les éléphants. Le parc est accessible la journée au public mais le soir, à partir de 18h un éléphant vient chercher les clients de l'hôtel pour les conduire à leur table extérieure qui donne vue sur les éléphants. C'est magique ! Les animaux sont extrêmement bien traités et nourris, c'est incroyable de pouvoir les toucher et les voir profiter de la réserve.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Sagar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is located above UBUD at TARO. Since it is secluded and dense forest you need to have your own vehicle because Gojek & Grab are not easily avilable. We had an smooth check - in & the staff was cooperative and spoke fluent English. Our room was Standard but had all the amenities of a 5 star hotel. Later the receptionist informed us that they are offering complimentary elephant ride to their restaurant for Ala carte dinner. We really loved it as the experience was amazing & new for us. We really enjoyed the ride. Next day was our check out so we asked the receptionist to arrange elephant ride at 9 a.m & they oblige. We enjoyed our ride & the elephant was very friendly & calm. My conclusion for this elephant park is that one should visit this park for an different experience and if you want to have close touch with elephants.

10/10 Fremragende

Nicol

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was magical, the staff in every area were wonderful and so kind as well. I loved this place so much and will be back again.
Overnattede 2 nætter i oktober 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

sylvain

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Devi den 3. jan. 2024
Thank you for your stay with us!

10/10 Fremragende

SILVIA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely Amazing and unforgettable experience!
Overnattede 1 nat i september 2023

10/10 Fremragende

Alastair

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique encounter with elephants
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Alastair

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
If you like wildlife and animals in particular this is a MUST see and stay
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Donna-Marie

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is a terrible place. We arrived after booking the 'Luxury Suite' to all be thrown into communal accommodation, one big room for our family. We had to sit in the dark from 7pm whilst our young children slept. It was supposed to be a working holiday, we were unable to work that evening. We stayed 1 night as the children were tired after the 3 hour drive. We saw the elephant trainers using excessive force on the elephants (metal spikes) which they say they do not do on the website. The elephants are also chained up for the majority of the day. The hotel agreed to refund us the 5 night balance upon checkout, and we found alternate accommodation. Now, they are saying that they told us on the day that we would not be receiving a refund. We are now trying to retrieve the agreed refund through Expedia. We are deeply disappointed and in disbelief. I would not recommend this accommodation to anybody. DO NOT STAY HERE.
Overnattede 6 nætter i september 2023

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service was excellent and the stafff well trained.
Overnattede 2 nætter i oktober 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Silvia

Overnattede 1 nat i september 2023
Svar fra Devi den 3. jan. 2024
Thank you for your stay with us!

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place!
Really nice place in the Bali countryside and it comes with elephants too! You can ride, wash and feed the elephants I plus you can get a ride to dinner on one!
Overnattede 4 nætter i september 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying the experience with the elephants and our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Alana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was so much fun and totally cool going out to our balcony and having an elephant below.
Overnattede 1 nat i september 2023

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely rooms, well appointed, excellent service and an amazing experience!
Overnattede 1 nat i september 2023
Svar fra Devi den 3. jan. 2024
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

6/10 Okay

ANGELA GARCIA

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Antiguo, parece un museo, no esta actualizado y te cobran precios exagerados , por ser Bali. No tiene logica, mucho servicio , pero no gastan en modernizar las instalaciones , que no dudo que fueran hace 20 años de lujo, pero actualmente dan un poco de terror. Precio elevadisimo.
Overnattede 2 nætter i august 2023

8/10 Udmærket

ZHONGYING

Rejste med familie og småbørn
Synes godt om: Faciliteter
象と楽しく過ごせます。ホテル内は清潔ですし、快適です！ 1泊だけでしたが、もう少し滞在しても良かったかな、、
Overnattede 1 nat i august 2023

10/10 Fremragende

Yuriko

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great but the activities are overpriced. Restaurants were good.
Overnattede 1 nat i august 2023

8/10 Udmærket

Louise

Overnattede 1 nat i august 2023
Svar fra Devi den 3. jan. 2024
Thank you for your stay with us!

10/10 Fremragende

Alicia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The elephants were amazing, the grounds immaculate and beautifully landscaped. All of the staff members were very friendly and welcoming. My only concern was the mustiness in our room. The air conditioning cooled sufficiently, but there was still too much moisture, making it difficult to sleep well. I would rather have had a room with operable windows and a mosquito net for the bed.
Overnattede 1 nat i juli 2023
Svar fra Devi den 6. dec. 2023
Hi Alicia, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

10/10 Fremragende

Kyla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i juni 2023
Svar fra Devi den 3. jan. 2024
Thank you for your stay with us!

10/10 Fremragende

Annabelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved it! It was so beautiful and the staff is amazing. The elephant we’re cute and accessible. The wifi is working but spotty. Beautiful resort. The elephant we’re chained so that was sad to see but the tails and ears we’re going so I’m assuming they we’re happy. Anyway I hope
Overnattede 2 nætter i juni 2023
Svar fra Devi den 6. dec. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Geweldig park!
Prachtig park en geweldig om de olifanten zo te zien. We twijfelden over dierenleed, maar je krijgt een informatieve introductiefilm over het park te zien, die veel uitleg geeft. Hierdoor optimaal kunnen genieten van het park en de activiteiten!
Overnattede 1 nat i juni 2023
Svar fra Devi den 26. jun. 2023
Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

8/10 Udmærket

Yi-Feng

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juni 2023
Svar fra Devi den 26. jun. 2023
Thank you for the feedback. We look forward to welcoming you on your next stay with us.

8/10 Udmærket

Viktors

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Отель больше подойдёт для семей и пар с детьми, есть что поделать и посмотреть. А так, нестоит этих денег. Массаж был неочень и кухня тоже желает лучшего.
Overnattede 1 nat i maj 2023
Svar fra Devi den 26. jun. 2023
Thank you for taking the time to giving us feedback. We apologize that your experience did not meet your expectations. We would like to hear your concern about your stay experience and to assure that we address the problem and prevent any future occurrences. We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

6/10 Okay

Amina

Synes godt om: Service og personale
Room felt old and dated. Workers are always trying to get tips. Would not recommend. Elephants are well treated overall but this is not an experience that we really enjoyed. Overrated
Overnattede 1 nat i maj 2023
Svar fra Devi den 22. jun. 2023
Hi There, Thank you for staying with us and for your kind review and recommendation. I am sorry that your experience did not meet your expectations, please allow me to express sincerest apologies. Your feedback is very important to us, We appreciate the time you took to share your concern, and it is our hope that you give us opportunity to serve you better in the future.

8/10 Udmærket

Fabian

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Unique experience with great people and even greater elephants :)
Overnattede 1 nat i juni 2023
Svar fra Devi den 7. jun. 2023
Hi Fabian, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Kerry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing!!
Overnattede 1 nat i maj 2023
Svar fra Devi den 7. jun. 2023
Hi There, Thank you for choosing Mason Elephant Park & Lodge for your recent trip. Your feedback is valuable to us. Hope to welcoming you again in the future.

10/10 Fremragende

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great. Cannot comment on area around lodge as we made it a destination visit and did not go anywhere around Ubud.
Overnattede 2 nætter i maj 2023
Svar fra Devi den 7. jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Florentin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Incroyable moment passez ici , le personnel est adorable et à l’écoute , les éléphants sont très bien traiter je recommande
Overnattede 1 nat i maj 2023
Svar fra Devi den 7. jun. 2023
Dear Florentin, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceeded all expectations. Exceptional activities, staff, cleanliness, property, ammenities and service. We could not of asked for anything better. We all had a special stay that we will treasure. Thank you to the owners, staff and all the beautiful elephants at Masons Elephant Lodge.
Overnattede 2 nætter i maj 2023
Svar fra Devi den 7. jun. 2023
Hi Michaela, Thank you for staying with us and for your kind review and recommendation. We’ re glad that you enjoying every minutes experience with our facilities. We look forward to welcoming you on your next stay with us.