Luke communicated with us early and was always available for help. The property was clean and well kept up. Walk into the main entry and you’re greeted by a supply of umbrellas, coffee and/or fresh water infusers and plenty of seating with attractive outdoor patios for relaxing. Sam, who did housekeeping, was very pleasant and the rooms showed their commitment to cleanliness. Beds were luxurious The jacuzzi tub was huge, but the hot water supply not QUITE as much as needed for a hot bath, and as often is the case, the nozzles of the whirlpool itself put out a small bit of mold. The portable air conditioner worked well until the vent to the window inexplicably detached and the room got warmer than the outside temp. We just opened the door. The room was huge and very comfortable.
The only unexpected item was the necessity of traveling to the sister property for the complimentary breakfast. The food was wonderful, as was the shuttle driver, Everett, who was also the valet at the larger hotel. During a busier season, that could be an inconvenience but it was fine for us in the early season which had below capacity booking at both properties. It’s close enough to walk on surface streets with some traffic and few sidewalks if the weather is good.
All in all, I’d stay here again in a heartbeat. It was a wonderful trip. Thanks to the staff for our first visit to Taos.
