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Anmeldelser af Herbert Samuel Hod Dead Sea Hotel

Herbert Samuel Hod Dead Sea Hotel
Ein Bokek, Dead Sea, Tamar

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 22 af i alt 61 anmeldelser" "
Bedømmelse på 8 − Udmærket. 15 af i alt 61 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 61 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 61 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 61 anmeldelser" "

6,4/10

Rengøring

6,8/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Aaron

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is right next to the dead sea by a beautiful boardwalk. The hotel itself had a foul smell on the ground floor, and the room didn't look like anything in the pictures. The food wasn't amazing. and the room wasn't really clean, especially the porch.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Solomon

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

8/10 Udmærket

ANNIE

Overnattede 1 nat i oktober 2023
Svar fra Nastia den 8. nov. 2023
Thank you for the high ratingLooking forward to host you again in the near future.Kind regards

8/10 Udmærket

Jeffrey

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Nastia den 23. sep. 2023
Thank you for choosing The Herbert hotel and thank you for taking your time to share your experience.Looking forward to host you again in the near future.Kind regards

10/10 Fremragende

IGOR

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to enjoy tranquility and beauty of Dead Sea!
Overnattede 3 nætter i september 2023
Svar fra Nastia den 18. sep. 2023
Thank you for sharing your wonderful feedback with us.It has been a pleasure to read your lovely comments and happy to read that you enjoyed our service and facilities.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You!We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

10/10 Fremragende

IGOR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Private beach, quiet area, friendly and nice staff.
Overnattede 20 nætter i august 2023
Svar fra Nastia den 14. sep. 2023
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

10/10 Fremragende

Adam

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Courteous staff, nice amenities Not alot to do outside
Overnattede 2 nætter i august 2023
Svar fra Nastia den 30. aug. 2023
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

4/10 Dårligt

David

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Hotel service was terrible. Room service request were extremely long, and workers made you feel like they were doing you a favor. . Additionally both rooms we booked, the AC did not worm and we had to wait 1=hours for it to get fixed
Overnattede 1 nat i august 2023
Svar fra Nastia den 30. aug. 2023
Thank you for sharing your valuable feedback with us.Providing the highest level of guest satisfaction is our number one priority and we sincerely regret falling short of meeting your expectations. As a teachable moment, we have shared your comments with the appropriate hotel team to ensure necessary guidelines are in place for the future.We hope to have an opportunity to better your experience whenever your travels bring you back to Dead sea in the future.Sincerely

8/10 Udmærket

Opher

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
When we first arrived we ran into an issue with an aggressive parking attendant. After speaking with the management about the issue they were very concerned and very quickly and contentiously dealt with the situation. I appreciated their quick and measured response.
Overnattede 1 nat i august 2023
Svar fra Nastia den 30. aug. 2023
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

10/10 Fremragende

Eiliv

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Nastia den 6. jul. 2023
Thank you for the high ratingLooking forward to host you again in the near future.Kind regards

10/10 Fremragende

galit

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They have the most unbelievable beach in the Dead Sea area . for sure the best one and great accessibility. The food is amazing. Cons they don’t have a store in the hotel and no food after dinner or during the day (besides meals)
Overnattede 1 nat i juni 2023
Svar fra Guest relation manager den 22. jun. 2023
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

2/10 Forfærdeligt

Irina

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They closed the pool and took away beach chairs at 5 pm! Were very rude about it too. No place to spend time in the evening. Only buffet option for food and it's pretty gross for a lot of money
Overnattede 1 nat i april 2023
Svar fra iris den 27. apr. 2023
Irina Hello,At the Dead Sea during this period , the beach and pools operate until 17:00The hotel has the option to have dinner in the dining roomthe dinner us served buffet style.There is also the option of a dairy menu in the hotel lobby.We're sorry you were disappointed with your stay.

4/10 Dårligt

Dana

Synes ikke om: Rengøring, service og personale
I ordered a sleep at this hotel assuming it is as good as its grade. The room was nice, the balcony faced the Dead Sea and the view was great. Dinner was bad, half the food tasted like it was reheated several times, and the variety of salads was very minimal. The glasses were dirty, and it took the waiter 15 minutes to get new ones. I won’t elaborate about the breakfast, which was just bad. Overall, there are better hotels in my opinion.
Overnattede 2 nætter i marts 2023
Svar fra iris den 26. mar. 2023
Dear Dana,First let me thank you for filling in your feedback.Your comments have been taken to our attention and forwarded to the relevant managers.We work and continue to work towards improvement and efficiency.Regarding your comment on the food, that week there were over 400 guests who enjoyed the meals.We regret that you did not enjoy the hospitality in our hotel.

10/10 Fremragende

raviv

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got surprise welcome freash fruit plate. Great ocean and mountain view from balcony. Free bikes for hotel guests use Elevators are too few and tight in size. Greenwall at entrance. Staff was always helping and working from on site managers cheffs and maids
Overnattede 3 nætter i februar 2023
Svar fra iris den 2. mar. 2023
Hello Raviv,Thank you very much for giving the positive feedback.I'm glad you enjoyed your stay at the hotel.Your comment has been forwarded to management.We work and will always work towards improvement and efficiency .We will be happy to host you again.

6/10 Okay

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles in Ein Bokek is duur, dus vergelijk dit niet met een “normaal” hotel van 300 euro want dan valt het tegen. Alles was ‘okay’ behalve de parkeerplekken (parkeerplaats is heel klein en continu vol), en het strand (om vier uur al dicht terwijl overal tot vijf uur was aangegeven). Spa zat goed vol. Personeel is niet bijzonder vriendelijk maar wel efficient. Kamer is okay qua grootte en wel netjes en schoon. Ontbijt was top
Overnattede 1 nat i februar 2023
Svar fra iris den 15. feb. 2023
Hello,I'm sorry that for you this was so expensive in Ein Bokek.parking at the hotel is subject to availability.your comments have been forwarded to the relevant managers..We are working and will continue to work towards improvement and efficiency.We will be happy to host you again.

10/10 Fremragende

jocelyn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very close to the beach, our room is upgraded to a sea view for free and staff are nice
Overnattede 1 nat i januar 2023
Svar fra I den 7. feb. 2023
Jocelyn Hello,Thank you very much for taking the time to fill out the feedback.We are glad that you enjoyed the hospitality and service.at the Herbert Samuel Hotel.We will be happy to host you again.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dont go their !
Very unplasent stay, do not go their! Many porblems,Sewage leaks at the entrance to the dining room and a stench for the entire weekend, without treatment and disdain from the management, poor food quality.
Overnattede 2 nætter i december 2022
Svar fra G.R manager den 23. jan. 2023
Thank you for sharing your valuable feedback with us.We were sorry to read that your stay with us did not meet your expectations.Hope to have a second chance to host you again in the near future.

10/10 Fremragende

ROBIN

Overnattede 2 nætter i december 2022

10/10 Fremragende

Maria Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the location, few meters away from Dead Sea water. Shopping mall is walking distance. Breakfast is amazing plenty’s of variety selection.we really enjoy our stay.
Overnattede 1 nat i november 2022
Svar fra G.R manager den 23. nov. 2022
Thank you for the high rating.Looking forward to host you again in the near future.Kind regards

2/10 Forfærdeligt

Esther

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bad service no parking
Overnattede 2 nætter i oktober 2022
Svar fra G.R manager den 12. dec. 2022
Thank you for choosing to stay with us and thank you for drawing our attention to your comments.Parking at the hotel is based on available space as advertised.

2/10 Forfærdeligt

Niv

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022

4/10 Dårligt

Yael

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
הזמנו חדר עם תינוק הגענו מאוחר לא היה בכלל מיטה תינוק בחדר חכינו 1:30 לפני שהם באים לחדר להביא היה מלא נמלים בחדר ליד המקרר שירות על הפנים
Overnattede 2 nætter i oktober 2022

6/10 Okay

KARIN

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
In general fine, we enjoy, BUT must be cleaned!
Too expensive to what you gett. Quite nice breakfast and dinner, nice room -sea view, but with dirty shower, was discusting!! Spa and facilities not clean as well. Great location, quick and good service but disappointed as no parking in hotel. Spa treatments were ok but not that good for the high price.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Bilha

Overnattede 3 nætter i september 2022

8/10 Udmærket

Marion

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Hotel ist nach wie vor empfehlenswert.Es gibt jedoch einen negativpunkt: Bei der Reinigung der Balkone der oberen Etagen wird das Schmutzwasser einfach über die Brüstung rausgeschoben und fällt dann auf die unteren Etagen Balkone und Terrassen
Overnattede 9 nætter i september 2022

8/10 Udmærket

Marion

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Herbert Samuel Hotel dadsee
Overnattede 7 nætter i juni 2022

8/10 Udmærket

GEANINA

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2022

10/10 Fremragende

IGOR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect combination of location, amenities, and conveniences. Private well-maintained beach, renovated rooms, numerous perks.
Overnattede 13 nætter i august 2022

6/10 Okay

Shamira

Overnattede 1 nat i august 2022

10/10 Fremragende

Oded

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022

8/10 Udmærket

Jenessa

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
We'd read many terrible reviews and we're worried about our stay. We were pleasantly surprised. We had a gorgeous view and wonderful access to the dead sea. We did not utilize the spa facilities, but we were pleased with the dining options.
Overnattede 3 nætter i juli 2022

4/10 Dårligt

Elisabeth

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2022

8/10 Udmærket

ESTHER

Overnattede 2 nætter i juli 2022

8/10 Udmærket

LIOR

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Very good spa and rooms, one of the best options around I think. They had problems of cleaning the room but they take care of it once we complained.
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Matheus

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Aron

Overnattede 1 nat i juni 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022

2/10 Forfærdeligt

jacob

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2022

2/10 Forfærdeligt

Yaniv

Synes ikke om: Service og personale
Overnattede 2 nætter i juni 2022

4/10 Dårligt

Uri

Overnattede 2 nætter i juni 2022

10/10 Fremragende

IGOR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fully renovated facility with direct access to the beach, friendly and professional staff, prime location, nearby bus station, shopping mall, and promenade.
Overnattede 19 nætter i maj 2022

10/10 Fremragende

Yan, Port Moody

Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

kevin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2022

8/10 Udmærket

nachum

Overnattede 4 nætter i april 2022

8/10 Udmærket

abu

Overnattede 2 nætter i maj 2022

6/10 Okay

Tamar

Overnattede 3 nætter i april 2022

2/10 Forfærdeligt

Nicolae

Rejste med familie
Synes ikke om: Rengøring, service og personale
Very rude staff. They don’t clean your room when they are supposed to. When you put the do not disturb sign on than they enter the room. Front desk tries to trick you and take more money. Also front desk very rude.
Overnattede 4 nætter i april 2022

6/10 Okay

Jeremy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Huge disappointment.
We were fooled by the 9.2 rating into believing this was a high quality hotel. The truth is that this was a 3 start hotel which was refurbished and rebranded during Covid, but the standard of work was clearly shoddy and there are clear signs of wear and tear which has not been attended to. Key issues to be aware of: On site parking - is totally inadequate for the number of rooms. The only alternative is to pay for street parking which is not cheapor necessarily secure. Customer service - was a real disappointment. There was no water on the day of our arrival - just sand blowing out from the tap. It took 24 hours for hot water to flow. There was no communication from the hotel, no apology and no offer of compensation. A real couldn't care less attitude which permeated throughout - staff expected guests to get out of their way if not both could pass at the same time. Food - breakfast was the usual excellent Israeli offering, but the coffee machines kept on failing. No food available at the pool and none available during our stay at the lounge bar. Totally unacceptable. Pool - is fairly modest in size, inadeqaute seating around and no grounds. The views are not quite as they seem in the hotel's photo - see attached. Spa - excellent treatment. Changing room was in desprate need of repair and simple cleaning. Beach - the saving feature (although had the hotel been responsible for its upkeep it would probably have been poorly maintained!) Perhaps we were unlucky but take care!
Adjoining the pool
View from the pool
Overnattede 2 nætter i april 2022