Hoteller nær Tacoma Mall

"To many pets and no cleaning lobby, Elevator or hallway floors.."

"Maybe check the room before entry The bathroom was not clean the toilet was not working the shower head was dirty. The floor was sticky next to the bed yeah."

"Trash"

"I never received the instructions to get into the room and they have no responses to any messages. "

"I love it here!!"

"A lot of noises the blankets itched the bathtub had no curtains "

"there check in took 3 hours and i had to come back the next dsy to get my cash deposit"

"Stained curtains. Previous guest item left in shower. Stained sheets "

"Pictures are deceiving on website.. I paid for a jetred tub room-unable to use- no way to plug tub up.. fridge had loud hum all night, premises and hallways dirty, full of teash- due to the hotels.com website incorrect advertising- there is a Sunshine I and a Sunshine II.. Sunshine I took my money, but didnt have jetted room, stated they were unable to refund money- so sent me to Sunshine II.. who didntcallow dogs (I have a dog and paid extra deposit at Sunshine I). Manger made an 'exception'...

"Rooms smelt bad & the room wasn’t cleaned properly. Otherwise okay hotel "

"The staff was nice and understanding helping me out when needed. "

"AC is somewhat loud. Pool didn’t keep towels stocked, the front desk did provide some when asked. The toilet in the room was a loose. Staff I encountered were all friendly. Breakfast was good. "

"After the recent remodel, this is a great, affordable option. The on site restaurant and bar is fantastic, and the rooms are fresh and comfortable. They did a great job updated this property and is now my go to hotel with an awesome location as well being close to bars and restaurants. "

"Could not enter lobby. Had to do transaction through a "ticket window". Had to sign the back of a "paper". He said he needed that for expedia. Room was horrific soiled bedding, cigarette burns in bedding, etc. People walking on the outside of rooms looking in the windows. I went back to the window and told him I wouldn't stay there and that I wanted a refund. He said he would ask Expedia to refund it.I just wanted out of there. Actually very scared and uncomfortable."

"The room was clean but smelled VERY strongly of cleaning product chemicals when we arrived at 5pm. We left and returned at 9pm and the smell was still strong. It is directly across the street from EQC casino and a busy road so it is VERY loud. We could not sleep the entire night. They require a $60 in cash only deposit that you get back at check out. Just fyi. The parking was easy and close to the room. There were rooms designated on the bottom floor for people with disabilities that were...

"Clean, comfortable beds, minimal breakfast, close to shops, restaurants and the Dome."

"A clean room environment and prompt response."

"The permises especially the pool are filthy "