Pensionater i Szklarska Poreba

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"Fin morgenmadsbuffet. Venligt og rigeligt servicepersonale inde på hotellet (ingen reception, men en vagt i lobbyen). Udmærket seng - til gengæld var der ikke gjort rent under den. I dagtimerne (8-20) infernalsk støj fra noget, der kunne være en borehammer, under hele opholdet (juli 2025). Mangelfuld information fra hotellet før ankomst - der kunne let laves en bedre vejledning vedr. digital check-in og digitale nøgler. Kommunikationen omkring parkering indem ankomst var meget sparsom, både hvad angår beliggenhed og hvordan man skal forholde sig for at få adgang til p-kælderen (spoiler: henvendelse til vagten i bygningen, enten personligt el. ved tryk på knap ved indkørselsbommen). Under opholdet ingen problemer med ind- og udkørsel - muligvis kamerastyret, men hvorfor virkede det så ikke ved ankomst, når nummerpladen var registreret ved bookingen? Alt i alt et ophold, der var acceptabelt, når man lige fik styr på modus operandi, men savnede mere/bedre information og mere komfortable lydforhold."

"Amazing resort with great spa and pools. For the moderate price we paid, we really got a lot of value for the money. The breakfasts were amazing. The first morning as a stylish and calm buffet at the Platinum Adults building. The second it was only served morning in the main building. This was a bit more chaotic and very busy, but as a bonus they had a lady cooking individually made omelettes,which were absolutly delicious. All staff in the hotel were polite, efficient and hard working and most of them spoke English. The Italian Piati restaurant was also very nice, had good good and very attractive prices, for a five star resort. "