Hoteller i Sydvestlige Michigan

"First off, check in is at 4pm. We arrived at 3pm and were told our room would be ready soon so we brought all of our luggage in and waited in the lobby. 4pm came and went, and after asking multiple times when our room would be ready, we kept getting the same reply, just a few minutes, they're still cleaning the room. Finally we were able to check-in at 4:25pm, almost a half hour after our check-in time, and wasting over an hour sitting in the lobby. We weren't the only ones either, there were...

"Seemless experience"

"Clean, new rooms. Small but just enough"

"Loved our time. Food was okay but not anything you’re going to write home about."

"Everything was good"

"The hotel was clean and conveniently located and the room was nice. Service left a bit to be desired. When we arrived, no one was at the front desk. We rang the bell twice before someone came out from the back. Our room never got cleaned the next day even though we were out of it from 10:00 am - 2:00 pm. We saw the cleaning carts at the rooms next door when we returned so we went down to the lobby for 1/2 an hour to give them a chance to clean our room. When we returned to the room, it...

"Very clean nice. The neighbors are a little sketchy, but we felt safe."

"Room was very clean, smelled nice. No issuse with the room at all. On our second day they ran out of towels which was a very odd situation to be in given that we were at a hotel close to the beach. Housekeeping took the normal towels and left some veru small ones. Front desk was somewhat indifferent. Breakfast was ok. The pool could have used a bit more cleaning."

"Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location."

"Clean room and great parking. Terrible breakfast which was disappointing but everything else was great."

"First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...

"Our stay was great, everything was very cleaning."

"Just stayed 3 nights for a quick family vacation. We loved the family suite with 2 queens beds, a bunk bed, and the pull out couch. The room was so spacious. The location is great 15 minutes from multiple beaches including Silver Beach, Lion Park Beach, and Warren Dunes. We visited all three and loved different things about each. It’s not luxury but a great family hotel."

"The staff was very friendly. We came to breakfast shortly before it closed and the attendant wanted to make sure we were able to have whatever had been available, even if it meant she would need to make more. The staff works very hard to make this a great place to stay!"

"Clean room, comfy beds, hot breakfast."

"Good experience"

"Great"

"It appeared the breakfast was short staffed. Not enough food or supplies were on hand. The gal seemed to be working hard but not enough support. Other Fairfield’s have done much better. Also I hope the guy that was sleeping in the breakfast area in the afternoon is ok."