"As we entered the property, the common ground was unkept and the swimming pool was unsightly (very dirty and dark), Upon checking into the room, it was undone with luggage and clothes spread out everywhere. We went back to the desk and told the young lady about it. She and I went back to the room (106) and when entering, she was perplexed. We went back to the desk. It took her some time to figure out how to resolve the matter since the hotel was sold out. After a short while, she moved us...
" I paid for this room through Expedia, but when I checked in, the staff said their computer system wasn't accepting the payment. In order to be able to stay there, I had to pay again. This is just unacceptable.
The breakfast was nearly non-existent. "
"Overall, stay was ok. Breakfast was NOT EDIBLE. Literally nothing was fresh or edible, including the watery waffle mix. Asked employees for help, a young man (probably 18) came to change the waffle mix but after 10 mins of waiting for him to bring fresh mix out we decided to just drive to the CFA for breakfast. Very disappointing since we were in a crunch for time and hadn't planned to drive offsite for breakfast! Do better Hilton.
First room we were given had a mattress pad being used instead...
"I had terrible problems setting the date for my stay - the site kept changing the date every time I set it. After 8 or 10 tries it finally looked right so I paid. I just returned to my computer this week and found that it was changed AGAIN and was set for the wong date - I was reserving for Friday August 7, 2026 and it set the date for three days earlier and I was charged and now find I will have to find another room for the correct date. This has happened before and when I tried to make a...
"I have stayed here several times. If you are looking for a cheap and clean room, this is a great fit. If you are looking for an upscale hotel, you would not like it. I look for somewhere I feel safe as a female traveler by myself. The property managers are both very polite individuals."
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