Lounge i lobbyen

Anmeldelser af Ace Hotel Sydney

5 out of 5
Ace Hotel Sydney
47 Wentworth Ave, Sydney, NSW

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 247 af i alt 337 anmeldelser" "
Bedømmelse på 8 − Udmærket. 56 af i alt 337 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 337 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 337 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 337 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Charlotte

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023
Svar fra Isla den 17. sep. 2023
Thank you Charlotte!

10/10 Fremragende

Matthew, Balaclava

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good spot, easy to get to the city and transport. Great vibe.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Zachary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Elisa

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The style was fun and funky and the staff were warm and relatable
Overnattede 1 nat i maj 2024
Svar fra Adam Whitley - Director of Rooms den 23. maj 2024
Thanks so much for the lovely feedback and 5/5 rating Elisa! Wonderful to hear you enjoyed your stay with us here at Ace Sydney.We look forward to welcoming you back again soon.Best Wishes

10/10 Fremragende

Nihar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Adam Whitley - Director of Rooms, Ace Sydney den 23. maj 2024
Hi Nihar,Thanks for the 5/5! Great to hear you enjoyed your stay with us.We look forward to welcoming you back to Ace Sydney next time.Best Wishes,

10/10 Fremragende

Rj

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing staff
Overnattede 2 nætter i maj 2024
Svar fra Erika Cacha - Front Office Manager den 20. maj 2024
Hi Rj, Thank you for your 5 stars rating from your recent stay with us! We are delighted to know that you had such a great stay and hope that we can welcome you back again for another stay soon! Kindest,

10/10 Fremragende

catharine

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel but very small rooms, you get use to that and the rest of the facilities are great! Fab bar with a great vibe !
Overnattede 2 nætter i maj 2024
Svar fra Erika Cacha - Front Office Manager den 20. maj 2024
Hi Catharine, Thank you for your feedback! We're glad to hear you enjoyed our facilities and the vibrant atmosphere at our bar. We appreciate your understanding regarding the room size and are happy you found the rest of your stay enjoyable. We hope to welcome you back soon!Kindest,

8/10 Udmærket

Rhema

Forretningsrejsende
Synes godt om: Rengøring, faciliteter
The room was very small - with odd arrangement of shower and toilet in their own little closet- but had a great view . I was there on my own so it was fine . Coffee and food was excellent - although hard to get attention of the wait staff so you don't want to be in a rush over breakfast. I would recommend booking a larger room on the higher floors.
Overnattede 1 nat i maj 2024
Svar fra Erika Cacha - Front Office Manager den 13. maj 2024
Hi Rhema, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view from your room and that you found the coffee and food to be excellent. We apologize for any inconvenience you experienced with the room size and the arrangement of the shower and toilet. We will also address the issue with the wait staff to ensure that all guests receive prompt and attentive service during breakfast. We hope to have the opportunity to welcome you back in the future.Kindest,

10/10 Fremragende

Yolande

Overnattede 1 nat i maj 2024

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Erika Cacha - Front Office Manager den 7. maj 2024
Hi Julie, Thank you for your 5/5 stars! We are thrilled to know that you had a great time stay and hope that we can welcome you back again for another flawless stay!Kindest,

8/10 Udmærket

Craig

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Liked that it had two bars
Overnattede 1 nat i april 2024
Svar fra Erika Cacha - Front Office Manager den 2. maj 2024
Hi Craig, Thank you for your review. We are so pleased that you had a great stay and that you especially appreciated our beverage offerings during your stay. Hope to welcome you back again for another stay in the future. Kindest,

10/10 Fremragende

Sarah

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff who were incredibly friendly. Very pet friendly with a welcome gift for our doggo. Nice and easy stay!
Overnattede 2 nætter i april 2024
Svar fra Adam Whitley - Director of Rooms den 30. apr. 2024
Hi Sarah,What lovely feedback, thanks so much! Great to hear the team were friendly and your doggo enjoyed the stay with us!We look forward to welcoming you all back again soon.Best Wishes,

10/10 Fremragende

Je Kit Joel, Southbank

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and the room was designed and furnished with great attention to details.
Overnattede 5 nætter i april 2024
Svar fra Erika Cacha - Front Office Manager den 29. apr. 2024
Hi Je Kit Joel, We're thrilled to hear that you enjoyed our attention to detail in the room design and furnishings! Our staff always strive to provide a friendly and welcoming experience for our guests. Thank you for your feedback, and we look forward to welcoming you back in the future!Kindest,

10/10 Fremragende

Matt

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super cool hotel in a fun part of town. Great lobby bar vibes.
Overnattede 1 nat i april 2024
Svar fra Erika Cacha - Front Office Manager den 29. apr. 2024
Hi Matt, Thank you for sharing your feedback from your stay! We are pleased to know that you had such a great time and that you especially enjoyed the overall vibe!Thanks so much for staying and hope to see you again for another stay!Kindest,

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Erika Cacha - Front Office Manager den 25. apr. 2024
Hi James, Thank you for coming to join us for your stay. Hope that you had a great time and hope to see you back here for another stay soon!Kindest,

10/10 Fremragende

Verónica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
EXCELENTE LUGAR PARA QUEDARSE EN SYDNEY, UBICACION PERFECTA
Overnattede 4 nætter i januar 2024
Svar fra Erika Cacha - Front Office Manager den 23. apr. 2024
Hi Verónica, Thank you for your sweet words. Glad to know that you had a wonderful time and that the location was perfect for you. Thanks so much for choosing to stay with us. Hope that we can welcome you back soon! Kindest,

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Central Railway & Light Rail. Staff very friendly & helpful. Hotel has a very cosy atmosphere. Great view fro our room on level 15. Would definitely stay again
Overnattede 1 nat i april 2024
Svar fra Adam Whitley - Director of Rooms den 23. apr. 2024
Hi Wendy,Thank you for the feedback following on from your stay with us! Great to hear that the team were on hand to assist, you enjoyed the hotels atmosphere and room too!We look forward to welcoming you back for another stay soon.Best Wishes

8/10 Udmærket

Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great vibe, could do with better facilities in the rooms for guests staying longer. Area great for city links and transport.
Overnattede 13 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 15. apr. 2024
Hi Louise,Thanks so much for the feedback following on from your stay with us! Great to hear you enjoyed the hotel's vibe and the location.Sorry to hear you felt facilities were lacking in the room for a long stay, please do feel free to let us know if we can assist with any additional items next time you are with us for a long stay - always like our guests to feel at home!Thanks again Louise, we look forward to welcoming you back again next time.Warm Regards,

10/10 Fremragende

Rosemary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Attentiveness of staff
Overnattede 2 nætter i april 2024
Svar fra Adam Whitley - Director of Rooms den 15. apr. 2024
Hi Rosemary,Thanks so much for the 5/5 and note about the team! Great to hear they all looked after you during your stay with us.We look forward to welcoming you back again soon.Warm Regards,

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A truly wonderful stay - the staff were welcoming and accommodating, and the room itself was beautiful. Definitely would recommend!
Overnattede 2 nætter i april 2024
Svar fra Adam Whitley - Director of Rooms den 15. apr. 2024
Hi Elizabeth,So lovely to hear you enjoyed your time with us! As a design lead hotel it is always great to hear our guests enjoyed the styling of the property and we always enjoy comments about the team too!On behalf of all of us here at Ace Sydney, we look forward to welcoming you back for another stay soon.Warm Regards

10/10 Fremragende

nerida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Adam Whitley - Director of Rooms den 9. apr. 2024
Thank you for the 5/5 Nerida! Great to hear you enjoyed your time with us here at Ace Sydney. See you back at the hotel soon!Best Wishes,

10/10 Fremragende

Stephen

Overnattede 1 nat i april 2024
Svar fra Erika Cacha - Front Office Manager den 27. apr. 2024
Hi Stephen, Thank you for staying with us. Hope that you had a fantastic time and please come back and join us for another stay! Kindest,

10/10 Fremragende

Areeba

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, lovely space and very nice staff. Food and drinks were amazing too
Overnattede 2 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 9. apr. 2024
Thanks so much for the 5/5 Areeba! Great to hear that you enjoyed your time with us.We look forward to welcoming you back to Ace again soon.Best Wishes

10/10 Fremragende

David

Second time we have stayed at the Ace hotel, speedy check in and good service and a lovely room. Surrey hills is a perfect spot with some great eating options! We dined at DOC,s pizza nearby which was awesome and Brooklyn Boys Bagels are a great breakfast option. We also enjoyed Sydney brewery which is nearby.
Overnattede 1 nat i april 2024
Svar fra Adam Whitley - Director of Rooms den 9. apr. 2024
Thanks so much for the 5/5 and lovely review David. Great to hear that you enjoyed your time with us and enjoyed the location and close by dining spots! We look forward to welcoming you back again next time.Best Wishes,

10/10 Fremragende

Bella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Bella,Thanks so much for the 5/5! Great to hear you enjoyed your stay at Ace Sydney! We look forward to welcoming you back again soon.Best Wishes

10/10 Fremragende

Joanna

Overnattede 1 nat i marts 2024
Svar fra Adam Whitley - Director of Rooms den 17. maj 2024
Thanks for the 5/5 review Joanna! Great to hear you enjoyed your stay with us. We look forward to welcoming you back to Ace again soon.Best Wishes

10/10 Fremragende

Katarzyna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Katarzyna,Thanks so much for the 5/5! Great to hear you enjoyed your stay at Ace Sydney! We look forward to welcoming you back again soon.Best Wishes

10/10 Fremragende

Annwen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. All you could want from a stylish city stay.
Overnattede 4 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Thanks so much Annwen! Great to hear you enjoyed the hotel. We look forward to welcoming you back to Ace Sydney again soon.Warm Regards,

10/10 Fremragende

Timothy

Overnattede 3 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 18. apr. 2024
Thanks for the 5/5 Timothy! Great to hear you enjoyed your time with us here at Ace Sydney. We look forward to welcoming you back again soon.Best Wishes,

8/10 Udmærket

Dave

Nice property in a great area! We had booked a double double room and it was quite small but well equipped. Cleanliness could be improved as the storage areas (shelves) were very dusty and clearly hadn't been cleaned for a while. We enjoyed breakfast one morning which was excellent and used the bar which was nice but the beer wasn't great. Overall good hotel for the price and if you stay here you must try the open Thai restaurant that is opposite as the food is excellent.
Overnattede 4 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Dave,Thanks so much for the feedback following on from your recent stay with us. So great to hear you enjoyed the hotel an the location worked well for you. Lots of great spots around the area, so lovely to hear you found the Thai restaurant! My apologies about the dusty shelving in the wardrobes - I do hope we attended and were able to rectify this quickly for you - know that I have flagged this as a priority with my Housekeeping team to work through.I do hope we have the opportunity to welcome you back to Ace Sydney again soon. Thanks again Dave.Best Wishes,

8/10 Udmærket

Madeline

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I did not receive any VIP access treat which was a bit of a bummer. Other than that I love the Ace Hotel, stay here nearly every time.
Overnattede 2 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Madeline,Thanks for the feedback following on from your stay. So sorry to hear we didn't welcome you back, I have linked your profiles so next time we will be across your full stay history.Great to hear you enjoy the hotel and we look forward to welcoming you back again next time.Warm Regards,

10/10 Fremragende

Jenna R

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Adam Whitley - Director of Rooms den 19. mar. 2024
Hi Jenna,Thank you for the 5/5! Great to hear you enjoyed your time with us. We look forward to welcoming you back to Ace Sydney next time.Best Wishes,

10/10 Fremragende

Hugo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always love staying at Ace Hotel! They always look after us!
Overnattede 1 nat i marts 2024
Svar fra Adam Whitley - Director of Rooms den 19. mar. 2024
Thank you for the 5/5 Hugo! Great to see you enjoyed your time with us here at Ace Sydney.We look forward to welcoming you back for another stay soon.Best Wishes,

10/10 Fremragende

Rachel

Overnattede 2 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Rachel,Thanks so much for the 5/5! Great to hear you enjoyed your stay at Ace Sydney! We look forward to welcoming you back again soon.Best Wishes

4/10 Dårligt

Man Hung

Overnattede 7 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 7. mar. 2024
Hi Man,Thank you for the feedback! I do hope you enjoyed your time at Ace and we have the opportunity to welcome you back soon.

10/10 Fremragende

Sasha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 7. mar. 2024
Thanks for the 10/10 Sasha! We look forward to welcoming you back to Ace again soon.

10/10 Fremragende

Rachel

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean modern hotel with excellent food options. Staff are polite and helpful.
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 7. mar. 2024
Thanks for the 5/5 Rachel! We look forward to welcoming you back to Ace again soon.

10/10 Fremragende

Kirrily

Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 7. mar. 2024
Thanks so much for the 10/10 Kirrily! So great to see you enjoyed your time at Ace. We look forward to welcoming you back again soon.

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 7. mar. 2024
Thanks for the 5/5 Jason! We look forward to welcoming you back to Ace again soon.

4/10 Dårligt

Lisa

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
500$ a night , checked in late , and then when I came down for a glass of ice at 11.35 I was denied.
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 22. feb. 2024
Hi Lisa,Thanks for reaching out with feedback following on from your stay with us.So sorry to hear that we didn't assist in getting ice for you, especially as you had come down to get it! Whilst all rooms are equipped with an ice bucket and for convenience you can get Ice from the Level 1 ice machine directly, we should always be on hand to assist. Know I will discuss this with my team to avoid any future occurrences.Our rates are aligned with the Sydney market and we do not reduce rates for any late arrivals.I hope that outside these issues you enjoyed the rest of your stay with us.Please feel to reach out to us if we can assist any further Lisa.Best Wishes,

10/10 Fremragende

Nima

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to access location, very comfortable and friendly staff!
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 21. feb. 2024
Hi Nima,What lovely feedback, thank you so much! Great to hear the hotel location was convenient for your needs, the team looked after you and the room was comfortable.We look forward to welcoming you back to Ace again soon.Best Wishes,

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 21. feb. 2024
Thanks for the 5/5 Ryan! Come back and see us for another stay soon! Best Wishes,

10/10 Fremragende

Timothy

Synes godt om: Rengøring
Excellent staff, great bar and good gym 👍
Overnattede 6 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 21. feb. 2024
Hi Timothy, thanks so much for the 5/5 and lovely sentiments. Great to hear the team looked after you and that you enjoyed the bar and gym.We look forward to welcoming you back to Ace Sydney again soon.Best Wishes

10/10 Fremragende

Kim

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 19. feb. 2024
Thank you for the 10/10 Kim! Wonderful to hear you enjoyed your stay with us.We look forward to welcoming you back again soon.Best Wishes

10/10 Fremragende

Egzon

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 19. feb. 2024
Hi Egzon,Thank you for the 5/5! Great to see you enjoyed your time here at Ace Sydney!Come back and see us again soon.Best Wishes,

10/10 Fremragende

Anh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was exceptional. Restaurant and cafe downstairs for convenience. Walkable to trains/ bus stops, late night food, and great restaurants. Very safe area. Highly recommend!
Overnattede 15 nætter i december 2023
Svar fra Adam Whitley - Director of Rooms den 19. feb. 2024
Hi Anh,So lovely to hear you enjoyed your stay with us, noting the service, the restaurants and location of the property.On behalf of all the team, a big thank you, and we look forward to welcoming you back to Ace Sydney again in the future.Best Wishes

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Such an awesome hotel . The rooms are sound proof . Super close to everything you need in the city or Surry hills . Not far from central station either .
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 19. feb. 2024
Hi Lauren,So lovely to hear you enjoyed your stay with us and the room and location worked well for you!Thank you for the feedback, and we all look forward to welcoming you back for another stay with us soon.Best Wishes

10/10 Fremragende

Beat, Morristown

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Beat, Thanks so much for the 5/5! Great to hear you enjoyed your stay at Ace Sydney! We look forward to welcoming you back again soon.Best Wishes

10/10 Fremragende

Matthew

Overnattede 1 nat i februar 2024
Svar fra Adam Whitley - Director of Rooms den 2. apr. 2024
Hi Matthew,Thanks so much for the 5/5! Great to see you enjoyed your time with us here at Ace Sydney.We look forward to welcoming you back in the future.Best Wishes,

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Adam Whitley - Director of Rooms den 19. feb. 2024
Thanks for the 10/10 Ryan! Great to see that you enjoyed your time with us here at Ace Sydney.We look forward to welcoming you back again soon.Best Wishes,