Hoteller nær Surfari Joe's Indoor Wilderness Water Park

"They told me my reservation didn’t exist, but actually cancelled my original reservation and charged my card again because they didn’t have the room I booked. I booked a suite, they tried to tell me I didn’t, even though my reservation said suite and that’s what I was charged for. The check in process wasn’t professional, staff didn’t know what they were doing, and then they tried to enter our room at 8:00am. One quick loud knock and immediately tried to enter, it was very, very odd and made me...

"We really enjoyed ourselves in this property Clean , nice breakfast, great location We are coming back for sure"

"This hotel was very shady. it's not good for families. not sure why Expedia showed this hotel for family stay"

"The entire stay was beautiful, clean and staff was exceptional!"

"The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌"

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"Front staff was great, kids pulling the fire alarm-not so great. But definitely not the staffs fault. Our room could have been cleaner. Corners in the bathroom haven’t been touched in awhile, used beer can left in cupboards (we had a suite), old piece of tomato left on carpet under the footstools. Location was good, easy to get to."

"I reserved a Double Queen Suite which sleeps 6. The photos showed 2 queens plus a pull out couch in an adjacent room. What I got was 2 queens and in the adjacent room a live seat which was not a pull out. I attempted to call the front desk from the room phone… which had no dial tone and turned out not to be connected to anything… apparently just decorative. I called the hotel on my cell.. I was told that the property has NO pull out beds, and that they have NO CONTROL over what Expedia...

"Pool was out of order for maintenance. Which was a BIG reason for choosing this site for 5 nights. Location was wonderful. Room was clean except for floors. More spacious than expected. Little balcony was a cute touch. Continental breakfast was great on the weekend, during the week it was like it was only what was left over from the weekend. Very lacking and disappointing. Elevators were very quick but terribly filthy and unsanitary. We actually left a day early due to the pool being close...

"Clean and quiet room. Breakfast could use a few more options."

"Staff"