Hoteller nær Danneffel Lake

"Lost power, had no access to water park, whole reason of booking. No towels, shampoo or soap upon arrival. Room was 90+ degrees on arrival. No air on 110 outside. 1 day without power. Never opened pool. Holiday vacation"

"Hide a bed mattress was stained and gross"

"The hotel itself is great. The surrounding area is a little concerning. Not going to put blame on the hotel BUT there is a LARGE unhoused community behind the hotel. This is a city/government issue: lack of jobs, resources, housing, education, and etc."

"Very kind staff!"

"Had never stayed at a motel before and I never will again. Front door was hard to close, the room smelled of cigarette smoke although it was non smoking and the room overall was dirty. The bed was comfortable at least."

"The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

"The hotel itself was nice but the power went out at like 3pm and was out the entire stay so we only got to use the pool for an hour, no breakfast or coffee the next morning, not much emergency lighting in the evening after the sun went down. On top of all that, the fire alarms went off twice. Once at 10pm and once at 2am. We understand the weather was no fault of the staff but things could have been handled differently for guests."

"It was right near a lot of places that made it a convenient place to stay. It was also near where I needed to be. "

"Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy."

"This hotel allows smoking on the 1st floor which the smell rises. We were on the 2nd floor and were bothered by the smell. The carpet in the hallway smelled musky and looked dirty. The room was fairly clean except some dust behind the lamp on the night stand and crumbs on the headboard behind the mattress. We checked out a day early due to being affected by the smoke smell. We did not complain right away due to being tired from a long drive and being limited funds and not wanting to find a...

"Breakfast is really good. And the room 10 to 10."

"The studio rooms do not contain a bathtub/shower combo as shown in pictures. Also, housekeeping only comes once a week and was in my room at 9pm. Very strange. Staff was nice and tried to remedy the situation regarding the need for a bathtub. Ultimately, they were unable to find another room to meet my needs for the stay. Breakfast was okay. However, the same bagels and muffins were there all week. I noticed nothing new was added and it was the same all week. The hotel could’ve been more...