Hoteller i Sumpango

"I’m not a native English speaker, but quite a few of the staff didn’t speak any English, (this is a 4 star hotel in the capital city of Guatemala) Ask for child bed and an electric heater during check in, waited a little over an hour until I called reception to remind them, waited another 15 minutes before I walked to reception to remind them again, after one more hour my wife, speaking Spanish, arrived and she told them again. About 10 minutes later it arrived. We ordered food to the room,...

"Todo excelente "

"👍"

"The balcony view was a little scenic. Enjoyed how clean the rooms were "

"First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn,...

"Cercanía y alrededores "