Hoteller i Santiago Sacatepéquez

"First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn,...

"Nuestra experiencia en el hotel fue muy buena, un lugar muy seguro, muy tranquilo para descansar. El personal muy atento. Lo recomiendo. "

"Every thing I can say is excellent about Aurora Express , no complaint at all .The owner very Kind, she help me to be oriented all the time . At the same time,I mention the Staff ( Noemi & Yohana ) both of them are charming making me feel at home. I really appreciate everything . "

"Buen servicio"

"The convenience of the L Aurora Inn from the airport is a great stay within walking distance. The Inn was clean. The service was slow, there was only one man available and we had to wait and they could not help us with roomservice. It was faster to Uber food."

"Very close to the airport. Super clean rooms. This was one rare occasion the floor was so clean our feet stayed clean!! The staff were very kind. And it was a nice option to select their free breakfast from three different choices. "

"Great"

"Clean"

"Very polite and accommodating staff. The breakfast is delicious and rooms are very clean."

"Very friendly staff"

"I recently stayed at Hotel Tejar in Guatemala. Overall, my experience was okay, though it was a bit different from what I was expecting. The location was convenient, and the staff were courteous. However, there are a few areas that could benefit from some improvements to enhance guest comfort and overall experience. With a few updates, I believe this hotel has better potential to offer an even better stay in the future."

"We changed our plan and needed to order an extra night separate, but they don’t want us to stay in same room and the second one was a downgrade. Take care of the distance to airport, we used 3t20m. for 36km. "

"Sweet place for a night in GC . A good location for solo female traveler. Local and gringo food a block away Very clean and nice staff "

"En lo personal me gustó todo del lugar , su jardín con una vista panorámica a las montañas, muy limpio , enseguida el staff atendieron mis necesidades, Marisol me atendió a la perfección , muy amables todos .Son de los lugares visitados que volvería a ir 💕"

"Clean "