Hoteller nær Sugarloaf State Conservation Area

"I’ve stayed there before so my expectations were met once again. "

"All the accomodation was upstairs with no lift. This was not stated in the ad. Also the road noise was horrendous waking me up at 4 am!! in the morning. I immediately checked out but has to wait until 9.30am in order to meet personally with a member of staff"

"Yes"

"- Deliberately deceiving guests. - Incorrect address (other side of the road in a different building). - Lying about the parking situation with misleading wording. Stating ‘self-parking available’ is an absolute lie. Saying parking is unavailable when multiple parking spaces were free the entire time. - Mould in the bathroom and bedroom - Fly screen on 1 out of 3 windows and that was broken so didn’t work - Paper thin walls where you can hear every movement and even low level conversation from...

"Can’t ask for much for a bar hotel room"

"we never stayed, as the staff called about changing our room and when i asked for information she was very rude and then hanged up on me. never been corrected. "

"Room did not meet the photos at all! The fridge was off therefore no milk to make a beverages. The manager was excellent and dining staff were very friendly and helpful, our meal was good quality."

"Nice place to stay, will be back"

"This was my second stay. The accommodation is basic but clean. Anita remembered me from my previous stay. Anita is very welcoming and friendly. Anita everytime she sees you asks if you need anything which was lovely. Its within walking distance to Coles and eateries."

"Great room"

"Worst place we have ever stayed in the Hunter. Dirty, run down, most things were either faulty or broken. No aircon, No heating. The worst. "

"Amazing staff, clean room, understanding and supportive staff, I stayed here while visiting a loved one at JHH, staff could not have been nicer."

"Needed new pillows, new curtains see through curtain on one window, needed to wash the bed runner Staff were nice ,bed was comfortable "