Hoteller nær Sugarlands Visitor Center Great Smoky

"Fint hotel med central beliggenhed i byen og tæt på gode vandreruter i Great Smokey Mountain. Fine store værelser til en familie på 4. Skuffende morgenmad, hvor alt var plastic og engangsservice samt et meget lille pool område. "

"Staff was friendly and helpful and the amenities were a great bonus!"

"Friendly staff and clean room. "

"Very nice place with great customer service "

"I took my kids to help me celebrate Mother’s Day. Friday night , I realized my comforter had a musty , body odor scent . The comforter was not clean AT ALL! I noticed the from desk , the only thing they did was come in and remade the bed. How I know ? I left the musty comforter in the closet and was left witout a comforter and only sheets. Even though I brought my own face towels , their face towels were as dingy …I was disgusted ! I definitely won’t re-book this hotel ."

"Breakfast was great and the kids loved the waterpark"

"The room is a decent size but lacks drawer space. The bed was a bit too hard for me, although my husband liked it. The shower was a nice size but had low water pressure. The room was quiet and kept cool. My biggest complaint was the parking situation. I understand the intention of maximizing space, but the parking spots are extremely tight and difficult to navigate, especially when people do not pull all the way forward or have larger vehicles. The management even had a sign advising guests to...

"I did not know about having to pay about parking in the hotel parking lot. I will never be back and will let everyone know about this and I was told they are not responsible if anything happens to your vehicle after you pay them for parking. Greed will get you no where. Just remember when you are gone you can not take it with you. Greed is a sin."

"Disappointed with the property not upto the Hilton standards. Did not meet our expectations even though it was not very busy .Some staff need training in customer service and communication. Can not recommend this hotel."

"Great Location "

"Stille og hyggelig plads. Sengene er forfærdelige at ligge i, både i længde og ift. madrasser"

"Der var rigtig flinke personaler. Vi så bjørne på parkeringspladsen. Tæppet på værelset var gået løst, så der stak små stifter op fra gulvet. Min datter stak sig i foden. Poolen var grøn og lukket. Dejlig balkon med udsigt til floden. Der var rimelig rent, men vi fandt en pose med hårpynt. Så ikke grundigt rengjort. "

"Super dejlig placering og rigtig godt lokal område 👍 kan kun anbefales "

"We did not go to national park"

"No pool did not like no staff in office have to do everything by email older people don't understand all that the room was clean we stayed 3 nights so didn't see any staff they dont come unless you contact them i guess had a good stay "

"Avoid if possible. Only good quality was the location. "

"This hotel was great. Remodeled and very clean. Next to the trolley route. No pet fees. Aldeen at the desk is wonderful as is the night man although I didn't get his name. The only problem that I see is with the guests that don't appreciate that they have a nice clean room and are allowed their pets with no fee but refuse to clean up after their dogs. This is not the hotel's fault at all. They do their best to keep the dedicated area mowed and clean. They provide a garbage can and bags. ...