Hoteller med pool i Stoke St Michael

"Had looked forward to staying at the hotel but the experience was not great. The whole atmosphere is one of pushing sales and very little service approach! Did not respond to messages through the hotel.com portal - finally had to call them - very not helpful unless it ment xtra charges. Also the spa is only open 8-10 morning or 7-9 evening otherwise it costs 100 punds xtra per day/head! this it not clear on the web. "

"Overall we liked our stay. The bed was comfortable, and we loved the pool and the grounds. We had booked a dog friendly room. When we arrived to our room, there were both dog hair and human hair in the bathtub. After cleaning the next morning it was still there. We had the dog bed removed from our room, because it was really dirty with so much dog hair from previous dogs. Not what we would expect from a 4 star hotel. We spent one of our days at the pool. The weather was amazing, so there were a...