Gæstehuse i Stoke-on-Trent

"At first entry the property absolutely reaked of stale spices, I assumed somebody had just cooked but the smell remained until I left. My room at the front of the house was fine. A little bit dirty in places. The real nightmare was the bathroom. After walking through the kitchen which was dirty, full of dirty dishes, unswept/mopped for weeks and lacking supplies, I found 2 full binbags inside by the back door and then went to the bathroom. It was filthy. The bath with weeks worth or black hair...

"Unable to be checked-in anytime after 4 p.m. when I arrived there. And also told by others who live there (not the owner) that my room will not have an en-suite bathroom either. "

"Booked a one night stay to extend another hotel stay close by so we could do the Churnet Valley rail trip. Had a comfortable stay, everything very clean & comfortable. Was a little disconcerted to find we were actually staying in the house with the owner, an unknown experience for us. Julie was very friendly & helpful. Really appreciated the cold bottles of water we were given and the brunch bar."

"Nice tidy place and simple with self check in "

"Check-in was at 3pm. No details regarding check-in were sent prior to the check-in. I called many times seeking information but was told that the information would be provided to me at 3pm however no details were sent. @4pm l was still chasing for the details. At around 4:30pm thats when they decided to tell me that the place wasn't ready and the cleaners hadn't been around to clean. The most frustrating thing is that they could have apologised and gave me a heads up than for me to travel then...

"It wasn’t the best stay. The bed was broken when we got there and on top of that two of the pillows weren’t actual bed pillows. The Wi-Fi barely worked "