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Anmeldelser af Golden Nugget Hotel & Casino Lake Tahoe

3.5 out of 5
Golden Nugget Hotel & Casino Lake Tahoe
50 Highway 50, Stateline, NV

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 371 af i alt 1233 anmeldelser" "
Bedømmelse på 8 − Udmærket. 210 af i alt 1233 anmeldelser" "
Bedømmelse på 6 − Okay. 229 af i alt 1233 anmeldelser" "
Bedømmelse på 4 − Dårligt. 214 af i alt 1233 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 209 af i alt 1233 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

6,2/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Leeza

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Was not able to get a hold of any staff. We used the phone from the room to try and call someone, and the operator would say it couldn't connect the call. Used our cell phones, same message. Very sketchy. No ice available, soda vending machine charged my card $10 instead of the $4.10 it displayed. The drinks came out room temperature. Beds were uncomfortable. Terrible experience. Would not stay here again, not even for the "low" prices.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Shari

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 16. maj 2024
Thank you for staying with us. We appreciate your feedback!!!

10/10 Fremragende

Ryan and Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are very nice and modern, and the staff is awesome.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 16. maj 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Dårligt

hortencio

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Did not realize it was somewhat run down. Mattress were extremely soft to the point that you sunk in them. AC quit working or may have programmed to heat at night, luckily I was able to open window at night.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 15. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Forfærdeligt

Aseret

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The air conditioning did not work. We were hot all night. The AC unit was blowing hot air. The receptionist where we check in said they were currently working on getting this fixed so all she could do is giving me her manager’s business card so we can reach out to her. It was suppose to be a night to relax but instead we didn’t get any sleep because the room was 80 degrees it was so hot we couldn’t catch our sleep. Really bad experience for the price of each room.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 13. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Hugo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 13. maj 2024
Thank you for staying with us. We appreciate your feedback!!!

2/10 Forfærdeligt

Isabella

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 13. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Forfærdeligt

Aditya

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So my roommates and I had booked a room for our stay at Golden Nugget. We reached the hotel at 3am and they did not allow us to stay as they said that the room has been forfeited. The person behind the counter was very rude and called the security for no reason. They kicked us out of the hotel and we had no where to stay. It was really a bad experience, I do not recommend anyone to stay in this hotel. I am really disappointed.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 12. maj 2024
We apologize for any inconvenience this may have caused. We are taking this very seriously and are looking into it. We hope that you will change your mind and visit us in the near future. We highly appreciate your feedback!!!

8/10 Udmærket

Caitlyn

Rejste med familie
Synes godt om: Faciliteter
Overall good experience. Gambling is not very good. Needs to be remodeled (in the process as of 05/2024) Smoking is allowed in the building which makes the experience less fun. Staff is nice but not overly friendly.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 11. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Dårligt

Victor

Rejste med partner
The rooms are very stuffy and the bathrooms need a lot of help it feels like your taking a shower in a construction site
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 10. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Nosforato

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is perfect walking distance to entertainment in town. I dislike that there not a place for breakfast before 8am
Overnattede 1 nat i maj 2024
Svar fra Golden Nugget den 10. maj 2024
Thank you for feedback! We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Fremragende

Nathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Great value
Overnattede 1 nat i maj 2024
Svar fra Golden Nugget den 10. maj 2024
Thank you for feedback!Glad you had great stay!

2/10 Forfærdeligt

Sharon

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was no heat or hot water! Desk asked if I let the water run for 15 min to get hot water!!! Seriously!!?? They gave me another room. Then they charge $20 per day for parking!!! I’m staying there, eating there, gambling there, and they charge to park my car!!! Insane! Terrible experience!!!
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 10. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Darlene, Oakland

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Golden Nugget den 10. maj 2024
We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Fremragende

subramanyam

Synes godt om: Overnatningsstedets tilstand og faciliteter
Quite good for the price
Overnattede 1 nat i maj 2024
Svar fra Golden Nugget den 9. maj 2024
Thank you for your feedback.

8/10 Udmærket

Michael

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Great price for the stay. Not enough food options
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 8. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Randy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent! My Room was super clean and nice!
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 8. maj 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

Anton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
1. Towels and parking and breakfast are not included in the room price. Even the most modest hotels provide free breakfast, but not yours. 2. The flooring in the room stinks of urine. We ventilated the room and then couldn’t warm it up. Over the course of the entire evening, the heater was only able to heat the room to 65 degrees. I had to sleep in socks. 3. The water in the shower is cold, then barely warm. We let the water run for an hour, but the warm water never came out. For 3 days we were not able to take a shower. 4. The snow between the hotel and the parking lot has not been removed. Arriving people are forced to get out of the car directly into a puddle of water and snow.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 8. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

ALICIA, FRESNO

Synes godt om: Rengøring, service og personale
Good location
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 7. maj 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Dårligt

Walter

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room could not produce heat for we older folks. Addition of a large number of young adults and associated noise. Room keys would not work and couldn't be fixed after two trips up to the assigned floor = room moved.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 8. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Tim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Heat not really working, so room temp was cold
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 6. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Makini

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our room neighbors were very noisy so I called the front desk to request a move. LeeAnn, Valerie and Ann were fantastic. They moved us to a nice room without hesitation and we were able to enjoy our 37th wedding anniversary in peace.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 6. maj 2024
Thank you for staying with us. We appreciate your feedback!!! Also, the issues are being addressed

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was fine however Friday night several hundred young adults checked in and overwhelmed the hotel and from that night around 6pm until 3am they made a lot of loud noice in the hallway yelling and slamming doors.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 5. maj 2024
Thank you for staying with us. Your concerns are being addressed and thank you for your feedback!!

8/10 Udmærket

Jonathan

Rejste med familie
Synes godt om: Rengøring, service og personale
Pool closed in winter, and gym is a bit lacking; however, friendly staff really make up for a lot!
Overnattede 3 nætter i marts 2024
Svar fra Guest Services den 5. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Dårligt

Valerie

Rejste med partner
Just very crowded check in conditions and no extra employees to help out Also the elevator to get to the room was extremely backed up with people. Not enough management of issues
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 4. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Rafael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had trouble checking in to room digital key did not work
Overnattede 1 nat i april 2024
Svar fra Guest Services den 2. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Tiana

Rejste med partner
I liked how affordable it was but disliked that you had no control over the temperature in your room.
Overnattede 4 nætter i april 2024
Svar fra Anna Garcia den 2. maj 2024
We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and appreciate the feedback you shared with us. Check-in & check-out should be a swift and seamless process, and we will follow up regarding that shortfall. We have installed new Ice Machines throughout both hotel towers and any prior issues you experienced have been resolved . You will be pleased to know that we are undergoing a complete renovation of the property. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Jolina, Oakland

Rejste med partner
Synes godt om: Rengøring, service og personale
Rooms do not come with a fridge, make sure to ask for one & they will bring it to your room.
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Dårligt

Amanda

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms need to be updated but the temperature inside it was horrible. Our room was 81 and the air conditioning didn’t work. We had reservations for a weekend in June and sadly cancelled them and will be staying at another hotel.
Overnattede 1 nat i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Alejandrina

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Su atención muy buena todo fue maravilloso en mi estadía en el hotel si regresaré y lo recomendaré seguro
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Fremragende

Geoff

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great time. Staff was friendly and room was clean
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Fremragende

jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and clean
Overnattede 1 nat i april 2024
Svar fra Guest Services den 2. maj 2024
Thank you for staying with us. We appreciate the Feedback!!!

2/10 Forfærdeligt

Salvador

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was placed on a dog floor, in which the Front desk did not inform me. No wonder my room smelled like wet dog. Needless to say I did not spend another night. Will never go back.
Overnattede 1 nat i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Dårligt

Brandon

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Im extremely happy and appreciative I was able to check in to my room at 11am. The concierge desk was extremely accommodating in that aspect, however, I paid extra for a room with a balcony a did not get a room with a balcony.
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Edvard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing to watch out is the AC/Heating system. They have an explanation for it under the thermostat but still… a bit inconvenient
Overnattede 1 nat i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Guilebaldo

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff friendly
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Construction blocking off the corridor from hotel elevators was a major inconvenience. We had to walk the parking lot across the driveway to get from parking to the hotel
Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

No name given

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 1. maj 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Forfærdeligt

Elijah

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff members were not helpful at all and was over charged on my one night stay. They located me on a dog floor on level 5 and there was flea infested on that floor. When I spoke to management they said they can’t refund me or move me floors because all rooms are taken. Terrible place to be at and terrible management
Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Juan, Elk Grove

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I arrived early and was able to check in. The person was super nice and polite.
Overnattede 1 nat i april 2024
Svar fra Guest Services den 28. apr. 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Fremragende

Tino

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 27. apr. 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Forfærdeligt

David

Synes ikke om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 27. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Roman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the Led Zepplin door on my Hotel room and lake view out my window
Overnattede 1 nat i april 2024
Svar fra Guest Services den 26. apr. 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Dårligt

tim

Rejste med partner
Loved the bed, pillow top was great
Overnattede 1 nat i april 2024
Svar fra Guest Services den 25. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Forfærdeligt

Juan Carlos

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Dirty and careless and he wants to get paid for everything I was 3 days and in those three days they didn't go to clean the room or put clean towels or take out the trash
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 25. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Fremragende

Cesar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Services den 26. apr. 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

Lisa

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I booked this because it was cheap and it was cheap for a reason. The rooms are outdated and the place needs a renovation, but it was clean. The bathtub had cracks in it, the non smoking room I got reeked of smoke, one of the bedside lamps was broken, and there was no fridge in the room. I called the front desk, but nobody answered. When I reported these issues, I was told they could send someone to bring a fridge to the room, so the fridge is on request. You get charged for parking and you get charged a resort fee. Overall, it’s usable, but not enjoyable. I’ll probably try something else next time.
Overnattede 2 nætter i april 2024
Svar fra Gold Nugget den 24. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Dårligt

Juvylyn

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Guest Services den 25. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Aurelia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Gold Nugget den 24. apr. 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Udmærket

Christina

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property exceeded our expectations. service was great. Amenities were top. We felt welcome and our needs were accommodated. Only thing was other guests were a bit noisy but that did not interrupt our restful stay at your property. We would come back.
Overnattede 1 nat i april 2024
Svar fra Gold Nugget den 24. apr. 2024
Thank you for your feedback. Hope to see you soon.Have a great day !