Hoteller i Startex

"The room was clean"

"Room was recently renovated, had a good size, comfortable beds, and clean."

"I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating."

"@"

"Very nice staff and hotel room"

"Clean and breakfast was good"

"Clean room, friendly helpful staff!"

"Property very clean… staff members 5 out of 5… very pleased…"

"Excellent staff service at front desk"

"Good breakfast. Kind staff"

"God breakfast, helpful staff"

"When we arrived the they had given our room to someone. When my wife and daughters went to the room there was someone in it. After an hour in the lobby with all our stuff they found a room. It was a king but we had a 2 queen room. Was 4 of us. The guy working in 3rd shift did his best but whoever gave our room away did not! "

"The room itself was pretty decent although the microwave didn’t work and the bathroom wasn’t that clean."

"Loved Ms. Tracy at the front desk, Ms. Hattie at the omelet station, and Ms. Jenny in the dining area! They are very welcoming, excellent at their jobs, and outstanding representatives of Embassy Suites. Our only complaint is that even if you turn down the air conditioning, it appears to be regulated and will only go so low."

"Everything"

"The staff was helpful and informative. The rooms were clean and the beds were comfortable."

"Very nice and clean"