Hoteller nær St Jago de la Vega Cathedral

"Good customer service "

"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

"The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it."

"The entire set up was amazing and what i liked most was the communication and hospitality service..."

"This is the first time my family and I have used a place such as this for vacation and it was a pleasant experience. The security was superb, and we loved the layout of the apartment. The only thing we would recommend is getting an ac unit for the living room, because when JA is hot AND humid, oh me oh my. We are planning to go back soon and we definitely will be staying there again if it's available. "

"Nice looking on the surface but seems very "tired" after a closer look. Worst of all was the food! Really poor and anonymous. "

"This property is a hidden gem please explore "

"What a wonderful stay I had! The apt was well kept and tidy with lots of natural light. The rooms were nice and cool. I was really pleased with the staff and the whole process. They made it really easy for me. Thanks again!"

"Great place."

"Here we go. As soon as I enterrd the the gate, Mr Carlos, the security officer greeted me like a bro, Ms Mermaid arranged my staycation and fixed some problems of my online reservation. Ms G. works hard to keep everything nice and clean. She even walked me to the JUTC center just in case I get lost. Good location, with beautiful pool in the yard. The service and friendship you enjoy definitely worth more than the dollars you pay. I like make this property my second home! 4 adorable shaggy...

"Yes"

"I stayed at this property plenty of times and there is nothing not to love about it. Its home away from home. I feel completely safe!"

"The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night. "

"First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year."

"We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful."

"Great value, beautifully designed, comfortable, relaxing, responsive & accommodating host. Fast easy check in. Home away from home. Thank you 🙏"

"Very friendly safe. Wonderful visit and central location in Kingston."

"The staff were all very courteous in this pleasantly quirky hotel"

"Staff was very professional, helpful and courteous!"