Hoteller nær Springfield Regional Medical Center - ER

"Staff was incredibly nice and helpful. Room was nice and clean. Breakfast was better than most low cost hotels but a little sparse compared to other places. The only negative I can really see was that pool was not open or functioning. Otherwise, I would gladly stay here again."

"The staff at the hotel was great. Unfortunately, the hotel itself was run down, and the breakfast buffet was not good at all. We stayed 2 nights and didn't get fresh towels, nor did they make the bed or freshen up the room. I will not be staying at the Marriot again."

"The people there were very nice to work with"

"The thermostat did not work ... Even though I called repair & they showed me how to do it once they left the hvac heater would not turn on... Your stat installer did Not Remove the clear protective film from the stat display. Signs of a poor install job... Nice to have a wall mounted stat but useless if it doesn't work... BTW your front desk said ever since the upgrade of wall mounted stats they have never worked correctly!! Time to call your HVAC Contractor & get this corrected. Also Your...

"The issue was my fault. I doubled booked a room through Expedia. I thought I cancelled the one but clearly didn’t.i know missed means missed but I missed the cancellation by 1 day. Soon as I noticed, I reached out to Expedia and the hotel.i went back and forth between Expedia and the hotel for 2 days straight. Messaged the hotel through the app and even personal email. Pretty sure Allen only reached out because Expedia and I kept calling. I even replied to Allen and still haven’t heard a thing....

"Our bed had a metal base that sounded like a drum every time you sat down on it and at times when you moved on it. "

"Staff needs sensitivity and professionalism training. One staff member rushed up to me at night when I went to throw trash in the can iutside the front door. He shouted Don't throw that in there! My son and I were startled and he grabbed the cup out of my hand, said he had just emptied tje trash and stompted into the inn to throw it away, all while smoking a cigarette. While bringing in our luggage he was boasting to another guest that he had caught a female employee stealing something and had...

"Clean room and friendly staff!"

"Clean room, quiet place, friendly staff. "

"Very nice and quiet, place"

"Staff was very helpful and friendly "

"Specious room, good queensize beds, good wifi, check in/out no nonsense swift, but: No change of towels or any cleaning during the entire stay, breakfast buffet very, very rudimentary, destinct smell of swimming pool all over the place, environmental unfriendly use of plastic 'tableware' at breakfast."

"I travel a lot and this is absolutely one of the best properties I’ve stayed at. The girl at the desk was so friendly! The entirety of the hotel and my room was a comforting clean, designed beautifully, and felt like a home. I will stay here anytime I’m in the area!"

"Room was clean, shower was good and everyone was friendly…..however since I was on the second floor whomever was above me was very noisy and was stomping back & forth on the floor above me!!"

"I absolutely loved everything about this little motel, especially where it was located! One thing that was frustrating was that my code to enter never worked and I had to call the main office to open the door every time I needed to get in."