Hoteller i Springfield

"Our bed had a metal base that sounded like a drum every time you sat down on it and at times when you moved on it. "

"The people there were very nice to work with"

"Staff and hotel was great! "

"Specious room, good queensize beds, good wifi, check in/out no nonsense swift, but: No change of towels or any cleaning during the entire stay, breakfast buffet very, very rudimentary, destinct smell of swimming pool all over the place, environmental unfriendly use of plastic 'tableware' at breakfast."

"The issue was my fault. I doubled booked a room through Expedia. I thought I cancelled the one but clearly didn’t.i know missed means missed but I missed the cancellation by 1 day. Soon as I noticed, I reached out to Expedia and the hotel.i went back and forth between Expedia and the hotel for 2 days straight. Messaged the hotel through the app and even personal email. Pretty sure Allen only reached out because Expedia and I kept calling. I even replied to Allen and still haven’t heard a thing....

"The staff at the hotel was great. Unfortunately, the hotel itself was run down, and the breakfast buffet was not good at all. We stayed 2 nights and didn't get fresh towels, nor did they make the bed or freshen up the room. I will not be staying at the Marriot again."

"Clean room and friendly staff!"

"The thermostat did not work ... Even though I called repair & they showed me how to do it once they left the hvac heater would not turn on... Your stat installer did Not Remove the clear protective film from the stat display. Signs of a poor install job... Nice to have a wall mounted stat but useless if it doesn't work... BTW your front desk said ever since the upgrade of wall mounted stats they have never worked correctly!! Time to call your HVAC Contractor & get this corrected. Also Your...

"Very nice and quiet, place"

"Staff needs sensitivity and professionalism training. One staff member rushed up to me at night when I went to throw trash in the can iutside the front door. He shouted Don't throw that in there! My son and I were startled and he grabbed the cup out of my hand, said he had just emptied tje trash and stompted into the inn to throw it away, all while smoking a cigarette. While bringing in our luggage he was boasting to another guest that he had caught a female employee stealing something and had...

"Staff was very helpful and friendly "

"Clean room, quiet place, friendly staff. "

"there was roaches. everywhere. "

"I rarely write reviews but felt this one was necessary. We picked this hotel primarily because it looked to have good value for the price. Upon arrival, the host was pleasant and accommodating. Not much to address regarding staff, however, when I had a complaint about the pot smoke blowing in through our HVAC unit because of a group congregating outside, the staff did absolutely nothing. Our room, when not being bombarded by pot smoke, had an off-putting stale smell. It did not smell fresh...

"Heat was fine."

"I’m. Very strange place got there @930 am and had a strange feeling. And the more the day went on it got worse where I was throwing up just negative energy . You hear kids in the hallway and. Look and there isn’t anyone out there. I. Thought ok let me rest. I couldn’t bc the negative energy was that bad. I left at 1230 in the morning bc there was no way I was gonna be able to sleep also upon check in they ask for 30 deposit. I’ve never had that before. After i made my payment in full on...

"Hotel was very clean and staff was nice. "

"The bed was terrible and they had no breakfast. "

"Friendly staff, very clean and quiet. Property including outside the hotel was very clean and neat. Parking and adjacent restaurants added to the connivence. The hotel does have construction taking place but clean and quiet as you can see the hard work and upgrades they are installing. I would recommend to all as much better than the recent hotels we have stayed at this week traveling down south. 5 Star recommendation"