Hoteller i Southgate

"Clea"

"This was a great hotel. My friends and I stayed here because we were coming to town to see Chris Brown and Usher. This hotel exceeded our expectations. The rooms were very spacious."

"Friendly check in desk clean room"

"We had a great stay. The front desk and leadership staff were awesome- they were so friendly. We would definitely stay again."

"Extreamly clean and nice staff"

"I was very disappointed with my stay. When I arrived, the room had not been cleaned properly. There was a blood stain on one pillowcase and another unknown stain on a second pillowcase, which was unacceptable. The room also smelled like old cigarette smoke, making it very unpleasant. In addition, the bathtub continuously backed up with water while I was using it, and the walls were noticeably dirty. Overall, the cleanliness and condition of the room did not meet basic expectations. Because of...

"Easy check in and good staff."

"Clean room with care"

"Bathroom was not clean when checked in. Understaffed with housekeeping. Recived a letter that stated, "No housekeeping" offered due to being understaffed."

"The pool is so incredibly small. It's enclosed in a small room and is gets very loud. Not enjoyable at all."

"Clean"

"Old property. Worn out carpets and closet doors cannot close because of several layers of paint. Over painting is not going to help improve this hotel. Everything looks from the 1980s. Good location and reasonable rates."

"Pool was broken and employees kept saying a few more hours, few more hours. So dissapointed 5 year old. Shower door was malfunctioning and when reported was told maintenance would be up next morning. So it was never fixed making it extremly difficult to help a 5 year old get cleaned. Went to front desk, complained and told to contact expedia for some compensation..was told upon checkout there was a refund sent to expedia but never told how to get refund. Can u help with this?"

"The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey"

"Hotel stay was wonderful. Only problem I would say I had was my door was a little rough to get in and out but other than that everybody was friendly pool was nice. Jacuzzi was nice. Breakfast was good. I don’t have a complaint."

"Everything was amazing. Only down side is the bar closes at 11 food stops @ 10"

"The kitchen garbage disposal did not work, my power was out at my home so I decided to get a room and I bought $200 worth of groceries and wasn’t able to utilize the sink, I reported right away, I stayed for three days and no one ever came. Upon arrival some kids were left alone which cause a fire in the microwave so my first room was smoky and my clothes were smoky just from walking up the hall. They did move my room and then I had the sink issue. Overall the hotel is beautiful, No one ever...