Hotel i South New Castle, New Castle

"Took a long time to check in. But the staff member was friendly when we got up there and apologized about the wait."

"They were very nice and it was clean"

"Bathtub tile gross. Refrigerator didn't keep anything cold. Toilet running off and on. Smells of smoke in non smoking room."

"Pros; Staff very pleasant and helpful. Room was clean with a frig, microwave, and coffee. Able to park right outside our door. Good rate. Able to bring in our dog which was a priority. Cons: no ice machine, owner had to give me ice out of her own frig in a cup. No restaurants or gas stations or shops nearby. Very off the beaten path."

"Beautiful house and well maintained. Staff was wonderful. Great communication. We will absolutely be back."

"Pros- close to the outlet mall Cons- our room was dirty. Had hair on the sofa and bathroom walls. There were stains on the duvet and a used band-aid was in the bathtub. While trying to speak with the staff on duty teh next morning to let them know, he walked away, grumbling to himsef" who cleaned rm .....?" . All he was concerned about was who had been responsible to clean. No empathy to the client, no apologies. Really terrible customer service. I am definitely not staying in this hotel again."

"Super godt hotel i hyggelig lille by. Hotellet er rent, nyt og med yderst venligt personale. Især personalet omkring morgenmaden var meget hjælpsom og opmærksom på alle gæster. I byens hovedgade er et bryggeri, hvor man både kan spise og høre live musik."

"Need more outlets in the room and need a pool oh also need a hot breakfast some sausage eggs wiggle maker was empty"

"Decent breakfast"

"The location is very convenient when you do shopping in outlet mall. The room is clean, the staff are very friendly and the breakfast is good. We always stay in this hotel because of the service."

"The hotel is old and not maintained at all. Wallpaper is falling down the walls. Lots of unclosed holes in the walls. Air condition at one room was so old and noisy that it wasn’t possible using when sleeping. Breakfast isn’t breakfast but some fruit, which was disgusting, and some premade thing in plastic… Not even close to be 8 out of 10 as the reviews says…"

"Fantastic property! The hosts were friendly and helpful. The breakfast was delicious, and the place was beautiful. I'd recommend it to anyone!"

"Rigtig god service, nemt at komme til og fra. Mange gode spisemuligheder tæt på. Meget flinkt personale."

"Breakfast was ok could of have bacon or sausage with it. Under remodel but overall great stay"

"Limited breakfast but better than nothing."