Hoteller i New Castle

"The room was very clean and generously sized (king size bed) with enough parking. The staff were all very courteous although one of them had shared incorrect information about the breakfast ending time with multiple people. I was there for a festival so a busier time and the room and service received met my needs and the price was better than every other site in the local area."

"I like everything about my stay with the exception of the noise of traffic on the wet roads when I was trying to get to sleep."

"Everything went well. Stayed to celebrate a birthday. Staff was friendly, room clean, breakfast was great and the girls loved the fresh cookies and hot chocolate."

"Great room. Spacious, Ice Cold AC, and a REAL tv!!!"

"I stayed here with my family and we had a really good experience. The room was very clean and the bed was comfortable, so everyone slept well. The staff was kind and welcoming from the time we checked in until we left. They made us feel comfortable and were always happy to help with any questions. The breakfast was fresh and a nice way to start the day. For the price, this place was better than we expected. I would definitely stay here again and recommend it to anyone looking for a clean,...

"We found the staff kind and personable. Rotating breakfast options were fantastic."

"Yes everything was fine"

"Every inch of the entire hotel was spotless and well maintained! Our room was perfect, the whirlpool was amazing! This will be our new place to get away!"

"This was definitely a no-frills stay, but overall, I was pleased. PROS: comfortable bed and pillows, window, air-conditioning and heating unit that worked, shower was hot, TV user-friendly, located in between a Dunkin’ Donuts and a Burger King. CONS: no elevator, no extras (things like blankets, hairdryer, iron), towels were very thin, mini-fridge did not work (I didn’t need it, so I didn’t complain), bathroom run-down/stained."

"Even though I arrived after midnight; checkin was extremely efficient "

"Room was aging badly. Stains on carpet, rust in shower, electrical outlet was broken and hole in outlet face plate (dangerous hazard), room not cleaned in two days ( trash cans not empty). Bedding not refreshed after two days. We left and moved to a different hotel. I would have a hard time justifying a 2 rating, more like 1 1/2. I left pics when we got out."

"We were there for my daughters wedding. We had 10 people staying in 5 rooms and everyone agreed this is one of the nicest hotels we have ever stayed in. The handicap room was very spacious allowing for ease in wheelchair manuevering. I appreciated how close the room was to the elevayor as I cannot not walk very far. Walk in shower had a sturdy built in pull out chair and both a hand held shower nozzle and an overhead shower nozzle. Helpful and friendly staff and Kelly was outstanding. The...

"Very helpful staff."

"Staff are really nice!"

"Always excellent. Will always return here when visiting."

"The room had no so pleasant smell. And it looks like everyone had a pet- it seems like there is no system of designating rooms to those travelers who prefer pet room free rooms."

"Loved it all"

"Staff was friendly and helpful. Room was clean and maintained. Building has some renovations going on in the rear but the work did not impact my stay."