Hoteller i New Castle

"This property is in a decent location with friendly and accomadating staff. The condition of the hotel itself however is very rundown. The toilet in our first room would not flush and in the second room we were assigned wss backed up as well. This hotel could use a major overhaul."

"Your breakfast hostess on Saturday morning was rude and ignorant to the guests. It was pretty busy because it was the NFL draft weekend. The person working the front desk brought the breakfast hostess a coffee drink that had been purchased elsewhere (which was fine). However, the hostess slurped the whipped cream from her drink then took her cup to the kitchen, took a can of whipped topping used for the waffles from the refrigerator, stuck it into the bubble top lid on her coffee and filled it....

"Just not up to my standards. "

"Breakfast was delicious and staff attentive to the cleanliness of the area."

"Easy check in with convenient location for McConnell’s Mill State Park and some decent dining locations. Pleasant staff w well maintained rooms. Decent value. "

"Very clean, nice gym, complimentary coffee and tea were wonderful."

"The hotels state they are in the midst of being remodled. The lobby and pool area are very cool, however the pool was very dirty and not usable (for us anyway), the rooms are still dated and not fancy at all but clean. All in all for the amount paid it's a decent deal"

"The hotel is old and not maintained at all. Wallpaper is falling down the walls. Lots of unclosed holes in the walls. Air condition at one room was so old and noisy that it wasn’t possible using when sleeping. Breakfast isn’t breakfast but some fruit, which was disgusting, and some premade thing in plastic… Not even close to be 8 out of 10 as the reviews says…"

"The best thing about this property is the amazing staff. They are the absolute best, must friendly hotel staff I have ever encountered. Breakfast could be better but it is okay. The wonderful hospitality makes up for the mediocre breakfast. I mean it’s complimentary so… Thanks Microtel for hiring such great staff"

"I read the reviews before booking but my experience was not like others. The staff when I checked in was very helpful and and friendly. When we got in our room there was no soap or towels. Room table nd phone was dirty. Television would not shut off when I called front desk new staff was there and told me I’d need to wait til next day. We had to sleep with the television on. When I mentioned it again at check out they said they would look at it but no apology. Breakfast was cereal and some stale...

"a great overnight stay! as three women traveling alone we felt very safe"

"We appreciated how spacious and efficient the rooms are. The exercise room and pool were great too!"

"Breakfast is good..."

"Small older hotel... Only the basics here... Room had fridge coffee maker microwave and TV... Mattress was very comfortable... Had my service dog with me and even though I should not be paying a pet fee for my service dog the person at the front desk insisted that I had to..."

"Super godt hotel i hyggelig lille by. Hotellet er rent, nyt og med yderst venligt personale. Især personalet omkring morgenmaden var meget hjælpsom og opmærksom på alle gæster. I byens hovedgade er et bryggeri, hvor man både kan spise og høre live musik."

"Clean and great staff"

"AC in room didn’t seem to work very efficiently "

"Great place! Would stay again"

"The pool can’t be used and that was not advertised. The room was dusty and looked like it had not been used for months. The room was cold all night, even though I had the thermostat set at 71. The shower was great great water pressure. "