They gave me a room in the fifth floor during a quite warm day in the end of May . I realized soon that it is not possible to use the air condition , because If I tried to switch it on ,water started to drop from it . I went immediately to the reception in order to ask for help and I found there a young man who initially didn't want to come at all and to see what is going on , but eventually I managed to convince him to come with me in the room. When he saw the air condition he asked me If I opened the windows , because , as he said that could cause water to insert in the room (?) and I explained to him politely that I didn't open the window ( the weather outside was good , it was a warm sunny afternoon ). then he went in another part of the building and he brought a plastic kit to prevent the water to fall in the floor and he placed it below of the AC .I asked him to give me another room as it was quite warm there , but he refused.he said to me that he is not an expert and he can not repair the air condition and there is nobody who could help . Then he said that may be his boss will come in a while to check the machine , but ,as I expected , that never happened . Then he just left from the room and he returned in the reception .For some reason which I don't understand I spoke to him fluently Bulgarian and he answered in English ( I speak Bulgarian with all my Bulgarian friends ) .The room was very warm .
