Hoteller nær Sky zone -Miami

"Dejligt hotel"

"Faciliteterne var ikke god nok, ingen wifi, ifølge min bestilling morgenmad var inkludere men hotellet sagde at det havde været en fejl, og jeg venter stadig for en kopi af min regning. Damen ved skranken nægtede at udlevere en kopi af den, og sagde de vil sende kopien via mail. Hvor er den?"

"Boblebadet var koldt og virkede ikke. Værelset ok - om end lidt koldt og slidt"

"First of all the positives: Great big clean room with lots of amenities, a good selection for breakfast and friendly staff. Now the bad: Terrible shuttle service. After calling the hotel, I waited for 1 hour and 25 minutes for the shuttle. I was standing in the hotel lobby 2 hours after my initial call. That is not a service, that is a dis-service to the customers! Stop providing this dis-service or change the service to more frequent and specifique timed pick ups. Or simply let the customers know that a taxi is the smoother and faster option. Terrible first impression of the hotel."