Hoteller nær CityPlace Doral

"Dejligt sted"

"First of all the positives: Great big clean room with lots of amenities, a good selection for breakfast and friendly staff. Now the bad: Terrible shuttle service. After calling the hotel, I waited for 1 hour and 25 minutes for the shuttle. I was standing in the hotel lobby 2 hours after my initial call. That is not a service, that is a dis-service to the customers! Stop providing this dis-service or change the service to more frequent and specifique timed pick ups. Or simply let the customers...

"The staff was very friendly and accommodating. We arrived before check-in time and they stored our bags and allowed us access to the pool while we waited for the first available room."

"My experience at Sonesta was very disappointing. When we arrived, there was no one at the front desk, and we had to wait several minutes before anyone showed up. The employee who assisted us, Luis, was rude and unprofessional. The first room assigned to us had a strong unpleasant odor. When I politely explained my concerns and requested a different room, Luis simply walked away without saying anything. I had to ask where he was going, and he responded rudely that he was going to show me another...

"100% recommendation"

"I have tried to get a recite for additional charges without any luck. How can you charge a credit card and not send a recite?? Also why is it so complicated to get the recite after departure as your hotel is only reached by phone and not email?"

"5 estrellas"

"Nous séjournons toujours dans cet établissement lors de nos séjours à miami et jamais déçu. Personnels sympathiques et professionnels je recommande à 1000%"

"Det var et ok hotel, fint rent osv. Men fuldstændig ligesom alle de andre. Middel service, alm. faciliteter, men vi skulle også bare have en enkelt overnatning. "

"The building is not maintained. There are stains on the walls and holes in the carpet. Worstly though the first room we were given had blood on the walls boogers on the lampshade and dirty sheets. Every surface is worn down. In the second room there were fewer stains on the walls but the walls were a disaster. There was bodyfluid on the bedskirta and the ac was either freezong or not working. The hallways were also full of scuffs and debris. it looked as though they've never been vacuumed."

"El cuarto estaba muy limpio ninguna queja todo muy bien dentro del cuarto. Moderno. Pero un poco de olor dentro a comida pero el olor estaba mucho más fuerte Fuera del cuarto en todo el pasillo, un olor muy fuerte a comida en todo momento. Cuando tu cocinas y queda ese olor a comida impregnado en la carpeta. Al momento del desayuno. Solo tenían cafe. Las otras cosas como cup cakes. Fruta etc ya se habían acabado. Supuestamente. Y no tenían para reponer más. Y Estuvimos ahí alas 7:30 am. No...

"There were some bees flying in the pool area unable to enjoy"