Hoteller nær Improv Comedy Theatre

"Dejligt sted"

"First of all the positives: Great big clean room with lots of amenities, a good selection for breakfast and friendly staff. Now the bad: Terrible shuttle service. After calling the hotel, I waited for 1 hour and 25 minutes for the shuttle. I was standing in the hotel lobby 2 hours after my initial call. That is not a service, that is a dis-service to the customers! Stop providing this dis-service or change the service to more frequent and specifique timed pick ups. Or simply let the customers...

"Cleanliness"

"My experience at Sonesta was very disappointing. When we arrived, there was no one at the front desk, and we had to wait several minutes before anyone showed up. The employee who assisted us, Luis, was rude and unprofessional. The first room assigned to us had a strong unpleasant odor. When I politely explained my concerns and requested a different room, Luis simply walked away without saying anything. I had to ask where he was going, and he responded rudely that he was going to show me another...

"I have tried to get a recite for additional charges without any luck. How can you charge a credit card and not send a recite?? Also why is it so complicated to get the recite after departure as your hotel is only reached by phone and not email?"

"There was parking and the room was clean."

"Det var et ok hotel, fint rent osv. Men fuldstændig ligesom alle de andre. Middel service, alm. faciliteter, men vi skulle også bare have en enkelt overnatning. "

"Nous séjournons toujours dans cet établissement lors de nos séjours à miami et jamais déçu. Personnels sympathiques et professionnels je recommande à 1000%"

"Familieferie i to værelser med god plads. Morgenmaden var fin, men der var mangler hver dag enten brød, yoghurt, kopper, juice, tebreve med videre manglede. Parkering 7 dollar i døgnet, og gøende hunde kunne vi også godt undvære, men ellers er vi godt tilfreds med opholdet og kan anbefale det."

"The latin lady in front desk is an excellent customer service agent."

"Boblebadet var koldt og virkede ikke. Værelset ok - om end lidt koldt og slidt"