Indendørs pool, sæsonbestemt udendørs pool, liggestole
Tjek tilgængelighed

Anmeldelser af Hempstead House Hotel

4 out of 5
Hempstead House Hotel
London Road, Bapchild, Sittingbourne, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 298 af i alt 476 anmeldelser" "
Bedømmelse på 8 − Udmærket. 140 af i alt 476 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 476 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 476 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 476 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anders

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Nicola den 31. maj 2023
Dear Anders, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Kaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2018
Svar fra Anna Kijowska den 1. okt. 2018
Thank you very much for your feedback.

8/10 Udmærket

Niels Pilt, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hyggeligt landhotel
Det er et meget traditionelt ældre hotel, der er opgraderet med stor personlig service og flotte omgivelser. De forskellige opholdsrum er utrolig hyggelige i gammel engelsk stil.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have had a fantastic stay at Hempstead House Hotel. The staff were so friendly and helpful. Would definitely come back for another stay.
Overnattede 1 nat i maj 2024
Svar fra Reservations Team den 26. maj 2024
Good Morning Susan, thank you for choosing to stay with us at Hempstead House - it has been a pleasure having you! Thank you also for taking the time to leave us a review, and for your kind words. We hope to welcome you back soon. With Kind Regards, Reservations Team

10/10 Fremragende

Nicola

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed here before and after our wedding and found the entire experience was superb. The room was clean, well furnished with good extras e.g. tea/coffee facilities (including nice biscuits!). The shower was fantastic which is one thing I feel often lets other hotels down, so this one was a win for us! The staff were incredibly helpful and friendly, and added extra touches to help us celebrate. The cooked breakfast was faultless and overall I would happily return here.
Overnattede 2 nætter i maj 2024
Svar fra Reservations Team den 20. maj 2024
Dear Nicola, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

8/10 Udmærket

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra nt den 14. maj 2024
Dear Joanne, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards,

10/10 Fremragende

Kerry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My friend and I stayed here for 1 night just for a catch up and chill. We had such a brilliant time and there was also a Robbie Williams tribute on that evening. He was brilliant and such a fund evening with everyone up dancing! The food was amazing and the staff first class. On Sunday we had a treatment in the spa then used the facilities before heading back home. We would definatley return, Thank you Hempstead House Hotel
Overnattede 1 nat i maj 2024
Svar fra Reservations Team den 13. maj 2024
Dear Kerry, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your feedback regarding the Robbie Williams Tribute, the food and our staff, we will pass this on to the relevant departments. We hope to welcome you back in the future. With Kind Regards, Reservations Team

6/10 Okay

Daniel James

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Reservations Team den 6. maj 2024
Dear Daniel, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards,

10/10 Fremragende

Julia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and spa were lovely
Overnattede 1 nat i april 2024
Svar fra Reservations Team den 20. apr. 2024
Dear Julia, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Manvindra, Woodford Green

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service all around
Overnattede 1 nat i februar 2024
Svar fra Reservations Team den 2. mar. 2024
Good Morning Manvindra, thank you for your kind words and for taking the time to leave your review. We are so glad you appreciated our customer service, and we hope to welcome you back in the future. With Kind Regards, Reservations Team

8/10 Udmærket

Jan

Overnattede 1 nat i februar 2024
Svar fra Nicola den 24. feb. 2024
Dear Jan, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Julien

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra nt den 20. feb. 2024
Dear Julien, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

2/10 Forfærdeligt

Patrick

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Not having up-to date door keys to allow you to access the room I was unable to access my room on two occasions as when the staff had had to let me in with their master key because the keys would not read the door for two days. This has happened they had to give me an extra Metal key to open the door as the electronically key would not work, then the keythat the manager made me aware of that was 20 years old had snapped when I tried to open the door with the key the manager was very rude I felt very pushed distressed and wanted me to pay for this when I simply explained that I should not have been in the convenience of being in the situation where I had to use the key in the first place and I said you had pointed out that you have been using these keys for the last 20 years. Do you not think that they may have been worn due to wear and tear or a faulty key nevertheless I wouldn’t be in the situation, where I would have to use the key to open the door, if the electronic keys would work in the first place and had been up-to-date and not faulty I had found the this lady manager which was around 60 to 70 years old would blonde, curly kind of hair, very rude and very very arrogant. When I explained I would not be happy to pay £50 for a new key as I did not feel at fault also, she had she had pressed me quite a lot asking me squinting her eyes. Why did I not phone up and let them know about a dinner reservation when I politely explained something that came up and I was unable come
Overnattede 2 nætter i februar 2024
Svar fra Amanda den 19. feb. 2024
Whilst I would not normally wish to comment adversely on our guests, I feel I need to explain the content of this review. The family made a last minute reservation with us and sadly were extremely disrespectful of our services and facilities. We allow children to use the swimming pool during certain times and ask that they are supervised by an adult and behave in a respectful manner. The children of this family upset many other guests by jumping in and being very noisy and also using inflatables which we do not allow. The parents booked a table for our Valentine's Dinner on the 14th and did not arrive for their table, inspite of being called to ask if they were coming. We were fully booked that evening and could have sold the table but Mr Doran did not accept any responsibility for the no show, simply informing me on departure that they were late leaving their son's club. Their electronic keycard did not work on arrival, so they were given the physical key which they managed to break inside the lock. When I tried to explain this I was told that the lock was faulty and it was not their fault. I did not say that the key was 20 years old, I explained politely that we had been using these keys without any problems for 20 years. Mt Doran was exprtremely rude and offensive when he checked out, refusing to pay for any damages and barely gave me the opportunity to speak at all. They also left the room in a dreadful state on departure with marks on the walls and waste everywhere. We are not accustomed to having behaviour like this in the hotel and find it very distressing.

10/10 Fremragende

Lynsey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely little spa hotel. Had the best massage and facial. So relaxing. Every member of staff I encountered were lovely and helpful. Nice little breakfast in the morning.
Overnattede 1 nat i januar 2024
Svar fra Nicola den 21. jan. 2024
Dear Lynsey,Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

8/10 Udmærket

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable stay
We stayed for an evening, the facilities are nice, definitely needs more beds around the pool. The treatments were amazing and fantastic value which I highly recommend. It’s more an older couples retreat than for kids and thankfully we were an older couple.
Overnattede 1 nat i januar 2024
Svar fra Nicola den 21. jan. 2024
Dear Adrian,Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable well appointed room. Has grown to quite a large hotel but retains a feeling of a small country house particularly in the old building. Nice pool & sauna facilities. Good breakfast included.
Overnattede 1 nat i januar 2024
Svar fra nt den 16. jan. 2024
Dear Michael,Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Judith

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A warm welcome on a cold day.
As always our welcome was warm, friendly and very professional. The rooms were ready, clean, warm and very comfortable. Service throughout was attentive, friendly and professional. Thank you.
Overnattede 1 nat i december 2023
Svar fra nt den 19. dec. 2023
Dear Judith,Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

8/10 Udmærket

DIANNE

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel in quiet location, great spa facilities and lovely restaurant. Room was very warm and not great sound proofing, we could clearly hear the guests in the next room using the loo which they did regularly throughout the night so we didn’t get a good nights sleep. No Prosecco in the restaurant which would have been very disappointing however it prompted me to try English sparkling wine which I never would have tried and it was delicious!! All in all a very pleasant stay and we will definitely return.
Overnattede 1 nat i december 2023
Svar fra Reservations Team den 11. dec. 2023
Dear Dianne, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your feedback regarding sound proofing of the rooms and I am sorry to hear that you didn't have good nights sleep. We hope that this will not deter you from staying with us in future. With Kind Regards, Reservations Team

10/10 Fremragende

T

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 Star's ***** best hotel I have stayed in for a while no issues to be found like perfect all round
Overnattede 1 nat i december 2023
Svar fra nt den 5. dec. 2023
Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay and eat whilst we were visiting family Staff were professional and helpful, rooms were great and the food was well prepared and tasty
Overnattede 2 nætter i november 2023
Svar fra nt den 28. nov. 2023
Dear Daniel, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Jeanette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My friends and I had the most amazing stay in the Ashby suite room was luxurious everything you need to have a girls night in spa was amazing treatments so relaxing staff so friendly and helpful can not give enough praise thank you to all the staff
Overnattede 1 nat i november 2023
Svar fra Reservations Team den 24. nov. 2023
Dear Jeanette, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. Thank you for your kind feedback. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Kerry

Overnattede 1 nat i november 2023
Svar fra nt den 14. nov. 2023
Dear Kerry, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is our 5th stay here highly recommended
Overnattede 1 nat i oktober 2023
Svar fra nt den 7. nov. 2023
Dear Dave, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

6/10 Okay

Jennifer

Overnattede 1 nat i oktober 2023
Svar fra Reservations Team den 30. okt. 2023
Dear Jennifer, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Johanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a wonderful little hotel this is. Fantastic food, accommodation and service.
Overnattede 1 nat i oktober 2023
Svar fra Reservations Team den 29. okt. 2023
Dear Johanna, thank you for staying with us. It was a pleasure to welcome you to Hempstead House. We appreciate you taking the time to leave such lovely feedback and hope to see you again soon! With Kind Regards, Reservations Team.

6/10 Okay

Alexa

Synes godt om: Faciliteter
I think I was a bit unlucky. Lovely hotel and staff were very lovely. My room had flaking paint and no air con. I also had kitchen fans outside my window. The pool area was great although there was a few glasses left around the seating area, real shame because it’s lovely
Overnattede 1 nat i oktober 2023
Svar fra Reception team den 19. okt. 2023
Dear Alexa, Thank you for choosing Hempstead House for your recent stay. We are so sorry you felt unlucky during your stay, we always strive for all our guests to have a enjoyable time during their stay with us. We do have rooms with air con that may be more suitable for you so we do hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A pleasure from start to finish.
As always, from arrival to departure, everyone was extremely professional, polite and friendly. Looking firward to a return visit.
Overnattede 1 nat i oktober 2023
Svar fra nt den 17. okt. 2023
Dear Judith, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

8/10 Udmærket

Laura

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed with my girlfriends in a Ashby Suite, with lovely double room and a lounge with a comfortable sofa bed. It had a kitchen with cooker but only one bathroom so if the person sleeping in the lounge had to use bathroom in the night they had to go through other bedroom where others were sleeping to do their deed. Ladies at the reception were pleasant and smiley, wouldn’t say the same for bar staff, in the morning went to get some milk so we could enjoy coffee in our suite with milk because there wasn’t any in there (would have been a nice touch seeing as there was coffee and tea there anyway), a barman looked miserable as sin, no good morning no please, no thank you. Facilities are clean, didn’t eat at hotel so can’t rate the food but it looked fairly busy with older folk. The downside is that there isn’t much around, to get to town where there are few bars and restaurants, you will pay £10 for a taxi and to return later in the night it will be double that. A little odd thing we found was that to get from our suite to spa we had to walk through the hall, through dining room and bar in our dressing gowns. In the morning, there was aerobics in the swimming pool and so we weren’t able to enjoy a swim, we weren’t made aware of it at any point upon arrival and I didn’t see any posters there anywhe… Would we return? We all agreed that most like we wouldn’t but that is not to say that I wouldn’t recommend it to others, perhaps more suitable for older generation though..
Overnattede 1 nat i oktober 2023
Svar fra Reservations Team den 16. okt. 2023
Dear Laura, thank you for your recent stay and for taking the time to leave us a review. Thank you for your feedback, which we will of course pass on to our management team. Regarding our location, we certainly are set within a quieter area of the Kentish countryside and can therefore offer guests a destination for relaxation and escape. Also located near to A2 rod for the nearby towns of Faversham and Teynham among further places of interest such as Whitstable and Canterbury. We are pleased that you have enjoyed your stay, and hope to welcome you back in the future. If you would require any guidance in room types and features, spa treatments or classes etc please do not hesitate to contact us. With Kind Regards, Reservations Team

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Really lovely stay. Lovely hotel, friendly staff, delicious breakfast. Overall a great stay, would definitely return (and will do!)
Overnattede 1 nat i oktober 2023
Svar fra Reservations Team den 29. okt. 2023
Dear Victoria, thank you for your recent stay with us and for taking the time to leave your lovely comments. We appreciate it, and would love to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Gavin

Overnattede 1 nat i oktober 2023
Svar fra Reservations Team den 15. okt. 2023
Dear Gavin, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team

10/10 Fremragende

Debbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing celebration break.
We had a lovely night away celebrating our 25th wedding anniversary. A gem of a find as it was perfect. The hotel is comfortable and the staff are very attentive. The massages were very good and the spa pools area nice (quite noisy with the jets though). We really enjoyed our meals and the lovely touch, silver confetti on our table and a message on a plate with petit fours. Highly recommend for a special break away.
Overnattede 1 nat i oktober 2023
Svar fra nt den 3. okt. 2023
Dear Debbie, Many Thanks for choosing to stay with us recently at Hempstead House Hotel and we are so pleased to see that you have enjoyed your time with us. We hope to welcome you back in the future. Kind Regards, Reservations Team

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful house with staff to match had a wonderful time there will be definitely be going back
Overnattede 2 nætter i september 2023
Svar fra nt den 1. okt. 2023
Dear Steven, Many Thanks for choosing to stay with us recently at Hempstead House Hotel and we are so pleased to see that you have enjoyed your time with us. We hope to welcome you back in the future. Kind Regards, Reservations Team

10/10 Fremragende

Lee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed in hotels with a higher star rating that are not a patch on this, especially where cleanliness is concerned. Special mention to the front of house lady at check in, set the tone and a credit to the company. The only negative feedback would be to urge the spa bar staff to acknowledge their customers at the counter in a timely manner, however busy they are, if there are two bar staff and a spa receptionist behind the counter (and there was also a lady who wondered behind texting and then wondered off), it wouldn't hurt for one of you to say hello or I will be with you soon. However, all in all, a fabulous experience and i was unable to reduce the staff rating, as it wouldn't be fair to front of house, the restaurant and restaurant bar staff who were all absolutely wonderful.
Overnattede 1 nat i september 2023
Svar fra nt den 19. sep. 2023
Dear Lee, Many Thanks for choosing to stay with us recently at Hempstead House Hotel and we are so pleased to see that you have enjoyed your time with us. We have made note of the feedback regarding Brasserie and Spa. We hope to welcome you back in the future. Kind Regards, Reservations Team

10/10 Fremragende

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay was a wonderful experience, thank you so much! We will be coming again!
Overnattede 2 nætter i september 2023
Svar fra nt den 12. sep. 2023
Dear Brandon, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Martyn

Overnattede 2 nætter i juli 2023
Svar fra Reservations Team den 19. aug. 2023
Dear Martyn, many thanks for choosing to stay with us recently at Hempstead House Hotel and we are so pleased to see that you have enjoyed your time with us. We hope to welcome you back in the future. Kind Regards, Reservations Team

10/10 Fremragende

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Really lovely stay , Spa was amazing , breakfast was delicious. I would definitely recommend
Overnattede 1 nat i august 2023
Svar fra Nicola den 15. aug. 2023
Dear Rachel, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
As always a very friendly welcome. Staff are all very polite and professional. Room was comfortable and very clean.
Overnattede 1 nat i august 2023
Svar fra Reservations Team den 14. aug. 2023
Dear Judith, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Reservations Team den 14. aug. 2023
Dear Susan, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us. We hope to welcome you back in the future. With Kind Regards, Reservations Team.

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room problems
Overall the stay was pleasant. Reception staff were extremely friendly & efficient. However we were in room 1A and the presence of doves nesting just below our window were extremely noisy - and the bird mess on the window sill was quite disturbing & unpleasant and clearly a possible health hazard. The traffic noise from A2 was disruptive- even with a closed window (because of the bird mess) & the room was unpleasantly warm. The water pressure was incredibly poor in both the shower and basin. I have stayed at this hotel before and was disappointed with the room for the above reasons and overall size - certainly not worth £205 when I know what other rooms are available for the same price
Overnattede 1 nat i august 2023
Svar fra Reservations Team den 11. aug. 2023
Dear Guest, Thank you for your recent stay with us. We are grateful that you have taken the time to leave a review and feedback. We appreciate your kind comments regarding our Reception Team, and we always welcome constructive feedback. Our Standard Bedrooms are all a similar size and are located within the charming traditional country house wing of our hotel, therefore all have slightly different layout. Your particular bedroom would have featured air-conditioning which runs efficiently when active and I regret to hear that the room was warm for you. We have a range of bedroom grades (Standard, Superior, Executive, Deluxe and our Ashby Suite) at the hotel to cater to guest requirements. Each grade offering alternative bed sizes, floor space, location, views, bathroom features and more, and with pricing reflecting features and occupancy level. The price you mentioned is correct per our current 2023 pricing for the Standard Room booked. We would love to welcome you back to Hempstead House in the future, and encourage you and other guests to please reach out and let us know if there is a specific requirement you have for your bedroom so that we may advise and assist. With Kind Regards, Reservations Team

10/10 Fremragende

Carina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Have stayed at Hempstead House several times. Decided on a last minute stay over. Spa is modern and clean and the treatments are great. Rooms are lovely and each one slightly unique from the others. Food in the restaurant is good they have a great vegan option. Great value for money and will be coming back not doubt soon.
Overnattede 1 nat i august 2023
Svar fra nt den 6. aug. 2023
Dear Carina, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra nt den 6. aug. 2023
Dear James, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Reservations Team den 31. jul. 2023
Dear Paul, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Margaret

Overnattede 1 nat i juli 2023
Svar fra Nicola den 11. jul. 2023
Dear Margaret, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Nicola den 4. jul. 2023
Dear Kevin, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Tara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i juni 2023
Svar fra Nicola den 1. jul. 2023
Dear Tara, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

STEPHEN

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location for Faversham Wedding
Wonderful place to relax or get fit! Very clean maintained hotel. Lots of facilities. Restaurant food average in evening. Breakfast good. Perfect location for a Wedding we were attending in Faversham.
Overnattede 1 nat i juni 2023
Svar fra Nicola den 25. jun. 2023
Dear Stephen, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Stuart

Overnattede 2 nætter i juni 2023
Svar fra Reservations Team den 8. jul. 2023
Dear Stuart, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Susan

Overnattede 1 nat i juni 2023
Svar fra T den 19. jun. 2023
Dear Susan, thank you for choosing to stay at Hempstead House Hotel. We are glad to see that you had a great time with us, and appreciate your time in leaving us a review. We hope to welcome you back soon! Kind Regards, Reservations Team.

10/10 Fremragende

Sanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023
Svar fra Reservations Team den 14. jun. 2023
Dear Sanna, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.

10/10 Fremragende

Judith

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Reservations Team den 12. jun. 2023
Dear Judith, Thank you for choosing Hempstead House for your recent stay. We are glad to hear you enjoyed your time with us and we hope to welcome you back in the future. With Kind Regards, Reservations Team.