Facilitet på overnatningsstedet
Tjek tilgængelighed

Anmeldelser af The Robertson House by The Crest Collection

4 out of 5
The Robertson House by The Crest Collection
1 Unity Street, Singapore

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 81 af i alt 138 anmeldelser" "
Bedømmelse på 8 − Udmærket. 39 af i alt 138 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 138 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 138 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 138 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udemærket til et par dage i byen.
Overordnet et fint ophold på 2 nætter. Der er hvad man skal bruge, og personalet er flinke. Lidt slidt hotel, små værelser og poolen lukkede før tid.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Bernice

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent swimming pool
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Lynda Maree

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 3 nætter i maj 2024

6/10 Okay

Helena

Rejste med partner
Close to MTR
Overnattede 3 nætter i maj 2024

10/10 Fremragende

JAEGON

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
위치도 룸 컨디션도 좋습니다
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Linda

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel with Fort Canning MRT close by.
Overnattede 3 nætter i maj 2024
Svar fra The Robertson House by The Crest Collection den 17. maj 2024
Hi Gary, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

2/10 Forfærdeligt

Gwen

Synes ikke om: Service og personale
Overnattede 3 nætter i april 2024
Svar fra The Robertson House team den 26. apr. 2024
Dear Gwen,Greetings from The Robertson House team.We regret that you have not enjoyed your stay here with us.Are you able to share more information with us on the events that took place for us to understand the situation better please.Thank you.The Robertson House team

10/10 Fremragende

Kristina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at a cornerroom on the right side, and appreciated the view of the pool, the skyline. Delicious breakfast, nice swimmingpool, walking distance to MRT and absolutely liked walking zlong the quays. We would recommend the hotel also for the friendlyness of the staff.
Svar fra The Robertson House team den 25. apr. 2024
Hi Kristina,Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay.We are glad that you enjoyed your time with us and found everything to be satisfactory.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warmest regards,

10/10 Fremragende

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great complimentary coffee selections in the room. Very comfortable bedding, Nothing much to complaint at all, except that the hot water temperature fluctuates when taking a shower.
Overnattede 1 nat i april 2024
Svar fra The Robertson House by The Crest Collection den 17. maj 2024
Hi Mike,Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. We sincerely apologize for the water temperature fluctuation in the shower.We have taken your feedback seriously and have addressed the issue with our team to prevent such occurrences in the future.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

10/10 Fremragende

Stacey, MAILORS FLAT

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay, breakfast was included & always a variety of hot & cold foods, that changes daily. Fort Canning is close & worth the walk. Beautiful french bakery is worth the visit. Transport for trains, buses is in walking distance. Lot's of restaurants around the property. House keeping didn't clean 1 day. Pool is great size though spa doesn't work.
Overnattede 8 nætter i april 2024

10/10 Fremragende

anu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra The Robertson House by The Crest Collection den 17. maj 2024
Dear Anu,Thank you for choosing The Roberston House by The Crest Collection for your recent stay. We hope that you enjoyed your time with us and found everything to be satisfactory.We hope to welcome you back soon.

6/10 Okay

chiken

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
立地がよいので選びました。クラークキーやフォートカニングに徒歩でアクセスでき、食事や散歩に最適です。ファシリティは、リフレッシュされていて清潔感があり、部屋は天井が高く、狭さを感じませんでした。ただ、壁が薄い。熟睡はできませんでした。あと、夜のプールが暗すぎて、だれも利用しません。朝食は高くて諦めました。欧米人の利用が多い気がします。日本人がいなくてよかった。
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Michael, Waihi Beach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, lovely staff, super close to public transport, had an amazing stay and would recommend
Overnattede 3 nætter i marts 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Jessica,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was nice, good water pressure on shower, bed and pillows comfortable. Closet is very very small. Very complete and delicious breakfast (surcharge... needs to be booked the day before otherwise they charge almost double). Restaurant hours did not suit my needs so never had the chance to eat there. No bar. Swimming pool very very nice. Hotel is expensive as all in Singapuere. 2 blocks away from MRT and bus stop so its easy to get to all locations. No need to spend money on taxis except airport.
Overnattede 8 nætter i marts 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Maria, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location as nearby restaurants in both Robertson and Clarke quays.
Overnattede 3 nætter i marts 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Andrea,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 Udmærket

Lillian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is 10 min walk from the river and mall, approx. 7 min walk to a bus station and 5 min walk to one of the Big Bus stops. When we got there (before checking time) our room was ready. We were very happy as we flew from Thailand and we wanted to rest. Unfortunately, the workers painting some doors on floor 8th were working that day and the smell of the paint or thinner was very strong and was causing us to feel nauseated. We went down to the reception and the check in had started with lots of people gathering in the small reception area. We were told they will try their best and to comeback later but I was determined to get a safer room right then. The reception staff did not feel that patient but they made us wait and found us another room in another floor. I am glad because we stayed there for 4 days. We did not use the pool as we were busy exploring the city but it look great. We did not try the food. You need to decide on your breakfast at check in. We did not, and we were not able to be seated unless we waited long and the cost for breakfast goes up significantly if you don't preschedule or pre-pay. There is a coffee place just across the street inside of a small shopping center for a coffee and pastry if you don't need a big breakfast. The bed was very comfortable and the room was great overall. Clean and comfy pillows.
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Sim Hyun

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is oogd
Overnattede 2 nætter i marts 2024

8/10 Udmærket

SeEun

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
concierge needs to be expanded. waiting line for check-in and check-out were too long and the staffs were very slow. early check-in and late check-out are mostly impossible at this hotel. water pressure was too low. breakfast was clean and wasn't bad.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Maxine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel would stay here again. Breakfast can be a little busy but good staff. Swimming pool is lovely could do with a few more loungers.
Overnattede 2 nætter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Maxine,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

4/10 Dårligt

Takashi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well appointed rooms. Excellent air conditioning and comfortable beds.
Overnattede 2 nætter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Jennifer, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 Fremragende

Kazuhito

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
何のストレスもなく快適に過ごせました。 施設もきれいで、スタッフも親切でした。 いいホテルです。
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Belinda

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
no proper queue system for checking-in. but everything else is wonderful.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

jinwoo

Overnattede 3 nætter i februar 2024

6/10 Okay

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Juliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Delightful Accommodation
Great location for getting to Clarke Quay and beyond. The room is small but comfortable enough. The breakfast set-up and spread is amazing. One of the best we have ever enjoyed. We enjoyed the small and simple pool and fitness room as well. Appreciated the sweet gesture of acknowledging our special occasion.
Overnattede 3 nætter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Juliana,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 Fremragende

James Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff frendly
Overnattede 3 nætter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi James Robert,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 Udmærket

Malte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes hotel
Overnattede 1 nat i februar 2024

10/10 Fremragende

Wai Hung

Overnattede 1 nat i februar 2024

8/10 Udmærket

Malte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Hotel. Only breakfast was very busily
Overnattede 2 nætter i februar 2024

6/10 Okay

Linda

Synes ikke om: Rengøring, værelsets komfort
Breakfast mayhem
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Singapore comfort
Perfect location . Helpful staff! We’ll use it again!
Overnattede 1 nat i februar 2024

10/10 Fremragende

William

Rejste med partner
The hotel was exceptional great location easy access to explore around the City. Will definitely be returning ❤️
Overnattede 1 nat i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi William ,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 Fremragende

Jarmo

Overnattede 7 nætter i februar 2024

10/10 Fremragende

HC

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing breakfast
Lovely hotel I. Great location. Breakfast was one of the best I have ever had! Our room had a fantastic view of the city and within walking distance to river and Metro. Large swimming area with plenty of beds. Would stay here again and def recommend
Overnattede 3 nætter i januar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Neil,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 Udmærket

atsuo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
この辺りに初めて宿泊しました。お部屋はマリーナ側に面しており、とてもView が良かったです。年末のベイエリアの花火も部屋から楽しめました。川沿いに沢山のレストランもあり、便利でした。 唯一の難点はレセプションの数が少ないこと。２つしかない為、タイミングが悪いとすごく待たなければならないことです。
Overnattede 6 nætter i december 2023

10/10 Fremragende

Taehyun

Overnattede 3 nætter i januar 2024

10/10 Fremragende

Antony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel great location
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Mariana

Overnattede 5 nætter i november 2023

10/10 Fremragende

Dale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Deluxe hotel. Full service, great pool. Gym is small, only one bench to use free weights.
Overnattede 6 nætter i januar 2024

2/10 Forfærdeligt

Chua

Overnattede 1 nat i januar 2024

8/10 Udmærket

Kevin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Service was incredible! The only issue was the A/C, it worked, but it would reset to 24 every few hours despite being put to 18. And they had no fans available. If I return to Singapore, I will consider staying here again, but I will bring my own fan.
Overnattede 4 nætter i januar 2024

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Not worth the money
Breakfast selection was not much, juices are from concentrated and coffee was awful. The check in desk was extremely slow. Not much customer service and didn't explain breakfast and WiFi facilities until i asked. Before checking out, i phoned up in the room and wanted to book taxi in advance, but no one pick up the phone. I phoned again but no one answered. This hotel is either in need to service training or need more resources to be able to compete other hotels in Singapore. The toilet is leaking and water dripping all night that I couldn't sleep well.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Stacey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
This hotel is fantastic since the refurb, looks so smart and modern. Would highly recommend especially for the price.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Genevieve

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le métro est à côté La piscine est vraiment mal Plusieurs restos à distance de marche

10/10 Fremragende

SHIGEMITSU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024