Hoteller nær Silver Waterfall

"Room assigned turn out not matching as on the reservation. Rooms are too small, there are not enough space freely to move around."

"Very accommodating staff. The in-house spa service is superb! "

"Beautiful hotel with prime location and spectacular views, however resulting in too many guests occupying public spaces doing endless “photos shoots”. Found the restaurant service a bit disapointing and though the plates was beautifully arranged, the food served was cold and over priced. Luckily there are plenty of other restaurant options around town. Pool facilities was greatly appreciated. Front desk and lobby staff very kind and helpful, however most other staff have very limited English...

"Kieu Anh was the nicest person we met in Vietnam. She helped us book activities and made sure we felt very welcome and at home. She took great care of us. Upon arrival she even upgraded our room! When checking out, she booked us a car and sent us away with a big smile and hug. Best hotel ever! We miss it already"

"The location is great, very quiet within walking distance to everything, Sapa has ski village vibes. The owner is often working at the front desk and is genuinely an incredible human. We arrived 630 AM on the train and he permitted us to check-in to our rooms early, as well as check out at 5 PM with no extra costs! He even upgraded us to a superior room because it was available! He helped us book a one-day trek with a local and it was so fun and informative! We are active 50 year olds and found...

"Amazing place to stay while in Sapa! Great location, clean rooms, good views.. The best staff found on our whole trip, friendly and so helpful!! A must stay"

"If you are looking for a Mountain view, this is not a hotel for the view. The hotel location is good. It's a small hotel."

"The hotel was quite new with good rooms. Eventhough, the hotel is not in the hectic central area, the rooms are poorly sound isolated. We were kept awake either by the basement karaoke or loud other guests."

"We stayed for 3 nights at Sapa Yen Hotel. The first night I can't sleep because of the loud banging from guests at the room above us. I messaged the property and the issue was resolved immediately. The hotel staffs are very accomodating, friendly and helpful. We had free breakfast and the breakfast is one we wouldn't miss everyday. The restaurant below Mam Restaurant had a wide variety of menu you can choose from. And most of all the hotel and resto have one of the best view of Sapa and you can...

"Grande chambre avec une belle vue "

"Great staff, lovely service and breakfast. Beds were the best I’ve slept in. VERY clean. And very comfortable I would definitely recommend "

"El hotel está muy bien ubicado, en grab te mueves a cualquier lado en minutos , las habitaciones son de tamaño correcto y suficientemente cómodas, camas y almohadas de excelente calidad y soporte, desayuno delicioso y completo y lo que más destaca es la calidez de su personal, Mao de recepción nos dio consejos y apoyo en todo momento, excelente calidad por tu dinero "

"Spotless room . Thoan was helpful and other staff. Breakfast was satisfying."