Ryokaner i Shutoken

"The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!"

"とても良い泉質でゆったり、まったりと浸かりました。"

"The hotel is quite worn down and has more of a hotel-vibe than other ryokans we have stayed at. The onsens however are great and have amazing views. The food and service was really great. The rooms were really spacious but - and this is the reason for my negative review - had a really bad smell. Both the tatami mats and the futons smelled foul. We spoke to the manager, who said he just recently changed the tatami mats, so this issue might not persist. The futons smelled old and moist, like...

"Fantastisk hotel i Hakone med super service minded personale. Beliggenhed fremragende"

"Staff is always missing. The bathroom on our floor will not lock and staff was never there so we can address it. Otherwise everything else was good"