Hoteller nær Shoreline Park Beach

"One important note which you cannot find - even from the front desk staff: if you book a room on the 4th (top) floor and on the lower numbered end (400-414), you should have a Bay view. 3rd floor same #s maybe a little view. Closer to 400 you get, the better. Breakfast staff lady was very nice, but underwhelming fare. Check-in and out were easy."

"The property is conveniently located near the beach, which I was surprised to see how bad it was maintained in such a tourist-heavy area. I noticed overflowing trash cans outside and that the pool was closed for routine maintenance. The room itself hadn’t been updated in years. The paint on the walls looked like it had been done by a five-year-old, and the TV screen was faded. The bathroom had faded paint on the tub, and the bathtub curtain was dirty and torn. I even killed a roach. I paid the...

"Staff are wonderful and helpful! Rooms and clean and the pool is great for adults and kids!"

"We had an excellent stay at SpringHill Suites in Pensacola. It is a really great resort with impeccable service from all staff. Next time in Pensacola, we will definitely stay there again."

"We arrived early ....and the check in time suppose to be 4pm ,but the room not available till 5pm ,we spoke with the Manager on duty but he didnt care he just told us to waIT till the room is ready. We check in after 5pm and the room was smell bad and the AC didnt work is very HOT inside, we called but they didnt come till the next morning. This is they biggest/larger room in the hotel 17th floor with 3 bedroom i paid almost $4K USD for 3days. Very dissapointed and your Manager on duty was...

"Excellent experience on this stay. I highly recommend it and will definitely be back!!"

"Room was amazing and I took photos of the bathroom to get ideas for our future build"

"We booked the weekend getaway the day before arriving. The room was very artsy and spacious for a boutique hotel. The outdoor space had games and generous seating options. The lounge area on the level was full of books and interesting collections. The bed was very comfortable. We had dessert at the restaurant. Having the restaurant was an added bonus. We hope to return this summer. The location was perfect with many restaurant in walking distance."

"Hotel is in a sketchy part of town, the pictures didn’t seem to match the hotel. We decided not to even check in. We weren’t refunded because we reserved the hotel after 5pm. Lesson learned……don't make the same costly mistake I did."

"Staff were always friendly and professional. My room was very clean and also facing the bay. Parking was not an issue as my brother picked me up every day. We had breakfast the first morning there and staff were friendly, helpful, fabulous! One small detail, though, there were three mysterious hairs in my room, which I'm mitigated with a tissue and the trashcan. My stay, there was perfect."

"The property had a nice staff, breakfast was excellent, but hotel needs to be updated."

"Very nice modern property!"