Hoteller nær Shockoe Hill Cemetery

"Perfect room and great friendly staff. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Yes"

"Yes"

"Silly and unprofessional check in. Very slow "

"Staff great!! Great location "

"Great location for my needs"

"Room was clean, bed was comfortable, enjoyed how quiet it was, very peaceful. Plus I enjoyed my view. Staff was friendly. "

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "

"Clean rooms, amazing staff, great breakfast."

"Nice rooms and staff"

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Excellent experience all around! "

"Staff was helpful and professional. The hotel was clean and comfortable. "

"A wonderful stay ! I’ll be back soon !!"

"New clean room. "

"Great staff, nice rooms, delicious food "

"Everything was great!"

"The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table."