Hoteller nær Maggie L. Walker National Historic Site

"Very friendly and welcoming staff. The lobby was beautifully decorated for the Holiday, including an enormous handmade gingerbread scene! We were upgraded to a lovely king suite with small lounge area. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Helpful staff. Great location. Well appointed room. "

"Na"

"Perfect Stay with Stunning Views and Top-Notch Service My stay at the Marriott Hotel in Richmond was exceptional from start to finish. The room was clean, spacious, and had a wonderful scent the moment I walked in. The 18th floor offered breathtaking views, making it the perfect spot to watch both the sunset and sunrise — truly a highlight of the stay. The bathroom was spacious, fully stocked, and immaculately clean, which made getting ready a breeze. We did need a few extra towels, and the...

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "